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26
Troubleshooting
Symptom Possible Cause Solution
Cannot Open Lid DO NOT FORCE OPEN.
Lid Does Not Lock
Inner Lid Rubber Gasket is not properly
installed
Reinstall Inner Lid Rubber Gasket.
Cannot Open Lid after
Pressure is Released
Float Valve and Pressure Release Valve
are still raised
Ensure the Pressure Release Valve is open, the Steam Release Switch
is in the Open position, and you have let go of the Steam Release Switch.
CAUTION: Hot steam may be released during this process. Do not place
face near valve opening.
Air Escapes from Rim
of Lid and Pressure will
Not Increase
Lid is put on incorrectly Read Instruction for Use, specic to Lid placement.
Inner Lid Rubber Gasket was not
installed or was not installed properly
Install Inner Lid Rubber Gasket.
Food residue remains on Inner Lid
Rubber Gasket
Clean Inner Lid Rubber Gasket.
Inner Lid Rubber Gasket is damaged
or worn out
Replace Inner Lid Rubber Gasket. Contact Customer Service
for assistance (see the back of the manual for contact information).
for replacement parts.
Air Escapes from Float
Valve During Operation
Food is stuck on Float Valve Rubber
Gasket
Clean Float Valve Rubber Gasket
Float Valve Does
Not Rise
Float Valve Rubber Gasket is worn out
Replace Float Valve Rubber Gasket. Contact Customer Service
for assistance (see the back of the manual for contact information).
Appliance is not lled with enough food
or water
Check recipe for proper quantities of solids and liquids.
Air is escaping from rim of Lid and/or
from Pressure Release Valve
Contact Customer Service for assistance (see the back of the manual
for contact information).
Float Valve not assembled correctly
Float Valve should be able to move up and down, stopping only when
its Rubber Gasket meets the Lid interior. Ensure that its Rubber Gasket
is clean and the Float Valve can move freely.*
Unit Turns Off
Unexpectedly
Appliance is overheated Unplug and let the Unit cool for 30 mins. in order to reset.
Display Reads “LID” and
Beeping Sound Occurs
Lid not positioned correctly or not fully
closed
Adjust Lid by following ATTACHING LID in PREPARING FOR USE, p. 14.
NOTE: Non-pressure programs require the Glass Lid and not the main Lid.
Lid does not open Lid is put on incorrectly
DO NOT FORCE LID OPEN. Unplug and then let the Unit cool down.
Then, attempt to remove the Lid again.
*NOTE: If necessary to reassemble Float Valve (see FLOAT VALVE ASSEMBLY, p. 13).
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