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AXIS M3006–V Network Camera
Troubleshooting
Why do I not get maximum
frames per second?
See
Performance Considerations on page 52
.
Set a Capture Mode that prior itizes fra me ra te. Changing the capture mode to prioritize fram e rate
will lower the maximum resolution. See
Capture Mode o n page 17
.
The maximum fra m e s pe r second is dependent on the utility frequency (60/50 Hz) of the Axis
product. See
Technical Specifications on page 50
.
Image degeneration
Decrease the GOV length. Go to Video > Video Stream and select the H.264 tab to modify the
GOV length.
Status indicator LED is flashing red and the product is inaccessible
A firmwar e upg rade h a s
been interrupted or the
firmware has othe rw ise be en
damaged
See
Emergency Recovery Procedure on page 45
.
No images displayed on web page
Problems with AXIS Media
Control (
Internet Explorer
only
)
To enable the updating of video images in Internet Explorer, set the browser to allow Ac tiveX
controls. Also, make su re that AXIS M e dia Contr ol is installed on your computer.
Installation of additional
ActiveX component
restricted or prohibited
Configure the Axis product to use a Java applet for updating video images in Internet Explorer. Go
to Setup > Live View Config and select Java applet under Default viewer.
Video and image problems, general
Image too dark or too light
Check the video stream and camera settings under Setup > Video > Video StreamSetup >
Video & Audio > Video Stream and Setup > Video > Camera SettingsSetup > Video & Audio
> Camera Settings.
Missing im ag es in uploa ds This ca n occur wh e n trying to use a larger im age b uffe r than is actually available. Try lowering
the frame rate or the upload period.
Slow image update Co nfiguring pre - buffe rs , motion detection, high-resolution images or high frame ra t es will affect
the performa nce of the Axis product.
Poor performance Poor performance may be caused by heavy n etw ork traffic, multiple users accessing the product,
low performance clients , use of fea ture s such as motion detection, event handling or uploaded
applications.
Disturbed focus
Set the focus manually by turning the focus ring.
Poor quality snapshot images
Screen incorrectly
configured on your computer
Configure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256
colors will produce dithering artifacts in the image.
Overlay image is not displayed
Incorrect size o
rlocationof
overlay image
The overl ay image may have been positioned incorrectly or may be too large. See
Overlay Image
Settings
in the online h el p for more information.
Privacy mask is n ot displayed
Incorrect s ize or location of
privacy mask
The privacy mask may have been positioned incorrectly or may be too large.
48
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