User Guide
It is recommended to carefully read this Guide before using the printer
Pantum P2200/P2500 Series
Pantum P2
6
00 Series
Monochrome Laser Printer
I
Preface
Welcome to the Pantum series products!
We heartily appreciate your using of Pantum series products!
To protect your vital interests, please carefully read the following statements.
Legal Notice
Trademark
Pantum and Pantum logos are registered trademarks of Zhuhai Pantum Electronics Co.,Ltd.
Microsoft
®
, Windows
®
, Windows Server
®
and Windows Vista
®
are trademarks registered by
Microsoft Corporation in the United States or other countries/regions.
Wi-Fi
®
and Wi-Fi Protected Setup™ are registered trademarks of the Wi-Fi Alliance.
The ownership to the names of the software in this User Guide belongs to their respective
owned companies in accordance with corresponding license agreement, and they are referred
for instructions only.
All other product and brand names herein may be the registered trademarks, trademarks or
service marks of their respective owners, and they are referred for instructions only.
Copyright
The copyright of this User Guide is owned by Zhuhai Pantum Electronics Co.,Ltd.
It is prohibited to copy, translate, modify and transmit this User Guide by any means or forms
without the prior written consent of Zhuhai Pantum Electronics Co.,Ltd.
Version: V1.4
Disclaimer
For a better user experience, Zhuhai Pantum Electronics Co.,Ltd. reserves the right to make
changes to the User Guide. The information contained herein is subject to change without
notice.
Users are responsible for any damages arising from failing to follow this User Guide.
Meanwhile, except the express warranty made in the product maintenance manual or service
commitment, Zhuhai Pantum Electronics Co.,Ltd. does not make any express or implied
warranty or guarantee to this User Guide (including composing or words).
Using this product to copy, print, scan certain documents or images or make other forms
of operations may be prohibited by the local laws. If you are uncertain about the legality of
using this product for certain documents or images, you should consult your legal advisor in
advance.
Mopria®, the Mopria® Logo and the Mopeia® Alliance logo are registered trademarks
and service marks of Mopria Alliance, Inc. in the United States and other countries.
Unauthorized use is strictly prohibited.
II
Safety Precautions
Disconnect the power supply
The product should be placed close to or easily accessible to power sockets, so as to allow
easy disconnection of power supply!
Laser Safety
The laser radiation is harmful to the human body. Since laser components are completely
sealed in the printer, laser radiation will not leak. To avoid laser radiation, please do not
randomly disassemble the printer!
The printer follows the provisions of Class 1 laser products under CFR standard. The printer
has a Class III B laser diode, which has no laser radiation leakage among laser components.
The laser components shall complies with the requirements of: U.S. Code of Federal Regulations, 21
CFR 1040, IEC 60825-1
The following label is attached to the laser components inside the printer:
Safety Warning
Please note the following safety warnings before using the printer:
There is high-voltage electrode inside the printer. Before
cleaning the printer, make sure the power is turned off!
Plugging and unplugging the power cord plug with a
wet hand can result in an electric shock.
The fuser unit is attached with a high temperature
warning label. Please do not remove or damage
this label.
The fuser unit is hot when and after
printing. Touching the fuser unit (the
shaded area as shown) may cause burns!
Warning
III
IV
Precautions
Precautions before Using the Printer:
1. Read and understand all instructions;
2. Familiarize yourself with the basic principles associated with operating electrical appliances;
3. Comply with all warnings and instructions marked on the equipment or specied in the manual
supplied with the equipment;
4. If the operating instructions conict with the safety information, please refer back to the safety
information, as you may have misu
nderstood the operating instructions. If you cannot resolve the
conicts, please call the Customer Service Hotline or contact a service representative for help;
5. Before cleaning the equipment, remove the power cord from the AC power supply outlet. Do not
use liquid or aerosol cleaners;
6. Please make sure that the equipment is put on a stable desktop surface to avoid serious damage
caused by the f
alling of the equipment;
7. Do not put the equipment near a radiator, an air conditioner, or a ventilation pipe;
8. Do not place any articles on top of the power cord. Do not put the equipment in a place where its
power cord will be stepped on by people;
9. Outlets and extension cords must not be overloaded. This may reduce performance and could
result in re or electric shock;
10. Do not allow pets t
o chew on the AC power cord or the computer interface cable;
11. Do not allow sharp objects piercing equipment slot, so as to avoid contact with the high-
voltage device, which otherwise may result in re or electric shock. Take care not to spill
liquids onto the equipment;
12. Do not disassemble the equipment so as to avoid the risk of electric shock. Necessary repairs may
only be carried out by pr
ofessional maintenance personnel. Opening or removing the cover could
result in an electric shock or other potential hazards. Incorrect disassembly and assembly could
also result in an electric shock during future use;
13. If any one of the following occurs, disconnect the equipment from the computer and pull out the
power cord from the AC wall socket and contact a qualied member of the service personnel for
maintenance:
• Liquid has been spilled into the equipment.
• The equipment has been exposed to rain or water.
• The equipment falls, or the cover is damaged.
• Signicant changes in the equipment’s performance.
14. Only adjust the control mentioned in the instructions. Incorrect adjustment of other controls may result
in damage and mean that professional maintenance personnel need to spen
d more time xing it;
15. Do not use the equipment in a thunderstorm so as to avoid the risk of an electric shock. If possible,
pull out the AC power cord during a thunderstorm;
16. If you continuously print multiple pages, the surface of the tray will become very hot. Take care not
to touch this surface, and keep children away from this surface;
17. The signal wire of the device connected with the
printer can not be connected to the outdoors;
18. Please ensure timely ventilation in case of a prolonged use or printing huge amounts of documents
in a poorly ventilated room;
19. In standby status, the product will automatically enter into the power saving (sleep) mode if it does
not receive any job order for a while (such as 1 minute); and it can realize zero power consumption
only if it has not
been connected with any external input power supply;
20. As the Class 1 equipment, the product must be connected to the power supply outlet with
protective grounding line when using;
21.
This product should be placed according to the shipping marks on the product package box during delivery;
22. This product is a kind of low-voltage equipment. When using this product below the specied
voltage range, please refer to the product precautions or call Pantum Aftersales Service Centre, if
the toner comes off the printed contents, or the equipment starts slowly;
23. This product is sold as a complete machine. The consumers can go to Pantum Aftersales Service
Centre to purchase parts they need. If the product sold is inconsistent with the package list, please
go to the specied Aftersales Service Centre to solve the problem;
24. Install this product in a place with the temperature between10°C to32.5°C,and the relative
humidity between 20% to 80%;
25. For security and other reasons the printer may switch to intermittent printing after a certain amount of
continuous printing.
26. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to
the following two conditions:
V
Regulatory Information
This symbol indicates that, at the end of your product’s life, it must not be discarded
as domestic waste. Instead, you should dispose of your used equipment at a
designated collection point for the recycling of waste electrical and electronic
equipment. Ref: EU Directive 2002/96/EC on Waste Electrical and Electronic
Equipment (WEEE). Please contact your distributor / supplier for further
information.
This product is suitable for indoor use only.
European Community (EC) directives conformity
This product complies with the protection requirements of EC directives 2014/30/
EU and 2014/35/EU on the approximation and harmonization of the laws of the
Member States relating to electromagnetic compatibility and safety of electrical
equipment designed for use within certain voltage limits.
The manufacturer of this product is: Zhuhai Pantum Electronics Co.,Ltd.,
No.3883,Zhuhai Avenue,Zhuhai,Guangdong,China
A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satisfies the Class B limits of EN 55032 and safety requirements of
EN 60950.
This printer is fully compliant with the ROHS Directive 2009/95/EC and the
requirements of the revised Directive 2011/65/EU for managing toxic and
hazardous substances.
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
27. IC Radiation Exposure Statement:
This equipment complies with Canada and FCC radiation exposure limits set forth for uncontrolled
environments. This equipment should be installed and operated with a minimum distance of 20cm
between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
28. This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
29. Changes or modications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
30. The power consumption of the product is 0.92W in networked standby if all wired network ports are
connected and all wireless network ports are activated;
31.
Please keep this User Guide properly.
VI
Table of Contents
1. Before Using the Printer ...............................................................................................................1-2
1.1. Packing List
............................................................................................................................1-2
1.2. Components of the Printer
......................................................................................................1-3
1.3. Laser Toner Cartridge
.............................................................................................................1-4
2. Paper and Print Media
................................................................................................................... 2-2
2.1. Paper Specication
.................................................................................................................2-2
2.2. Special Paper
.........................................................................................................................2-3
2.3. Loading Paper
........................................................................................................................2-4
2.3.1. Loading into the Automatic Feeder Tray
..........................................................................2-4
2.3.2. Loading into the Manual Feeder Tray
..............................................................................2-5
2.4. Nonprinting Area
.....................................................................................................................2-7
2.5. Guidelines for Paper Use
........................................................................................................ 2-7
3. Driver installation and uninstallation
...............................................................................................3-2
3.1. How to install Windows printer driver
...................................................................................... 3-2
3.1.1. One-click Installation
.........................................................................................................3-2
3.1.2. Manual installation
..........................................................................................................3-16
3.1.3. Method of driver unistallation
..........................................................................................3-22
3.2. Mac system driver installation
............................................................................................... 3-23
3.2.1. Driver installation ............................................................................................................3-23
3.3. Add printer to Mac system
....................................................................................................3-25
3.3.1. Add up the printer via USB
............................................................................................. 3-25
3.3.2. Add up the printer via wireline connection
......................................................................3-25
3.3.3. Add up the printer via wireless connection
...................................................................... 3-25
4. Wired Network Settings (For wired network printer models)
........................................................4-2
4.1. Set IP Address
........................................................................................................................4-2
4.2 Install the Printer to Network
.................................................................................................... 4-3
4.3 Setting Network Products
........................................................................................................4-4
4.3.1. View or Change Network Settings
...................................................................................4-4
4.3.2. Set or Change Web Server Login Password
...................................................................4-4
4.3.3. Restore to Factory Settings
.............................................................................................4-4
5. Wireless network setup (applicable to Wi-Fi models)
.................................................................... 5-2
5.1. Basic structure mode
..............................................................................................................5-2
5.1.1. Wireless network setup tools
...........................................................................................5-2
5.1.2. Wi-Fi Protected Setup (WPS) setup .................................................................................5-7
5.1.3. How to disable the Wi-Fi network connected
...................................................................5-7
5.2. Wi-Fi Direct mode
...................................................................................................................5-8
5.2.1. Preliminary preparations
..................................................................................................5-8
5.2.2. Wi-Fi Direct connection
....................................................................................................5-8
5.2.3. How to disable the Wi-Fi Direct
........................................................................................ 5-8
5.3. Wireless network setup FAQs
................................................................................................. 5-8
6. Pantum Mobile Print
......................................................................................................................6-2
6.1. What's Pantum Mobile Print ....................................................................................................6-2
6.2. Download Pantum Mobile Print
..............................................................................................6-2
6.3. Supported Mobile Operating System
......................................................................................6-2
6.4. How to use mobile devices for the mobile printing
..................................................................6-2
6.4.1. For Android Devices
........................................................................................................ 6-2
7. Print
................................................................................................................................................7-2
7.1. Print Function
.......................................................................................................................... 7-2
7.2. Opening Help Document
........................................................................................................7-3
7.3. Manual Duplex
........................................................................................................................7-4
7.4. Cancel Print Job .....................................................................................................................7-7
VII
8. Control Panel
.................................................................................................................................8-2
8.1. Control Panel Overview
..........................................................................................................8-2
8.1.1. Functions of Buttons on the Control Panel
......................................................................8-2
8.1.2. Function of LED Indicators on the Control Panel
.............................................................8-3
9. Routine Maintenance .....................................................................................................................9-2
9.1.Cleaning the Printer
.................................................................................................................9-2
9.2. Maintenance of Laser Toner Cartridge
...................................................................................9-4
9.2.1. Use and Maintenance of Laser Toner Cartridge
..............................................................9-4
9.2.2. Service Life of Laser Toner Cartridge
...............................................................................9-4
9.2.3. Replace Laser Toner Cartridge
........................................................................................9-5
10. Troubleshooting
.........................................................................................................................10-2
10.1. Clearing Jammed Paper
.....................................................................................................10-2
10.1.1. Paper Jam in the Feed Port
.........................................................................................10-3
10.1.2. Paper Jam inside the Printer
.......................................................................................10-3
10.2. Common Troubleshooting
................................................................................................... 10-6
10.2.1. Common Trouble
.........................................................................................................10-6
10.2.2. Image Defects
..............................................................................................................10-8
11. Product Specication
................................................................................................................. 11-2
11.1.P2200/P2500 Series Specication
.......................................................................................11-2
11.1.1. Specication Overview
................................................................................................. 11-2
11.1.2. Printing Specication
...................................................................................................11-3
11.2. P2600 Series Specication
.................................................................................................11-4
11.2.1. Specication Overview
................................................................................................. 11-4
11.2.2. Printing Specication
....................................................................................................11-5
1
Chapter
1-1
Before Using the Printer
1. Before Using the Printer ..................................................................................................................1-2
1.1. Packing List ..............................................................................................................................1-2
1.2. Components of the Printer ........................................................................................................1-3
1.3. Laser Toner Cartridge ...............................................................................................................1-4
1-2
1. Before Using the Printer
1.1. Packing List
When you open the package, make sure that the following parts are included in the carton:
Quantity
Printer 1
Laser Toner Cartridge 1
USB Interface Cable 1
Power Cord 1
CD-ROM 1
Quick Setup Guide 1
Pantum Warranty 1
Note: • The Pantum Warranty may not be attached in some regions.
Name
P2200/P2500 Series
P2600 Series
1-3
1.2. Components of the Printer
| Front View
Serial No. P2200/P2500 Series
P2600 Series
1 Output Bin Output Bin
2 Control Panel Control Panel
3 Output Tray Output Tray
4 Automatic Feed Guide Manual Feed Guide
5 Paper Stop Automatic Feed Guide
6 Feeder Tray Paper Stop
7 Automatic Feeder Tray Manual Feeder Tray
8 Automatic Feeder Tray
9 Feeder Tray
| Rear View
Serial No. P2200/P2500 Series P2600 Series
1 Network Interface Network Interface
2 USB Interface USB Interface
3 Power Switch Power Switch
4 Power Interface Power Interface
Note: •
The rear view of the printer may vary dependi
ng on the models and functions.
1-4
1.3. Laser Toner Cartridge
| Service Life of the Laser Toner Cartridge
Series Name P2200/P2500 Series P2600 Series
Diagram
Type Average Print Volume
Laser Toner
Cartridge
with
Standard
Capacity
About 1600 Pages
(The above data is based on ISO/
IEC 19752 standard)
About 1500 Pages
(The above data is based on
ISO/IEC 19752 standard)
Laser Toner
Cartridge
with High
Capacity
N/A About 2300 Pages
(The above data is based on
ISO/IEC 19752 standard)
Note: • The model is subject to increase without notice.
• Consumables capacity may vary depending on the types used.
• The Company does not recommend using consumables other than that of the
original Pantum consumables.
• Any damages caused by using non-Pantum original consumables are not covered
by the Warranty.
2-1
2
Chapter
Paper and Print Media
2. Paper and Print Media .....................................................................................................................2-2
2.1. Paper Specification ...................................................................................................................2-2
2.2. Special Paper ...........................................................................................................................2-3
2.3. Loading Paper ..........................................................................................................................2-4
2.3.1. Loading into the Automatic Feeder Tray ............................................................................2-4
2.3.2. Loading into the Manual Feeder Tray ................................................................................2-5
2.4. Nonprinting Area .......................................................................................................................2-7
2.5. Guidelines for Paper Use ..........................................................................................................2-7
2-2
2. Paper and Print Media
2.1. Paper Specification
P2200/P2500
Series P2600
Series
Automatic
Feeder Tray
Media Type
Plain, thin, special paper (transparency,
cardstock, label, envelope, thick, etc.).
Media Size
A4, A5, JIS B5, IS0 B5, A6, Letter, Legal,
Executive, Folio, Ocio, Statement, Japanese
Postcard, Monarch Env, DL Env, C5 Env, C6,
Env, No.10 Env, ZL, Big 16K, Big 32K, 16K,
32K, B6, Yougata4, Postcard, Younaga3,
Nagagata3, Yougata2, custom, etc.
Media Weight
Maximum
Capacity of
the Tray
150 pages 80g/m²
P2600 Series
Manual
Feeder Tray
Media Type
Plain, thin, special paper (transparency,
cardstock, label, envelope, thick, etc.).
Media Weight 60~163g/m²
Maximum
Capacity of
the Tray
1 page
Note: • It is recommended to use the standard paper
for the printer
.
• Extensive use of special paper may af
fect the service life of the printer
.
•
The print media that does not meet the guidelines set out in this User Guide may
result in poor print quality
, increased paper jam and excessive wear of the printer
.
•
Properties such as weight, composition, texture and humidity are important
factors affecting the printer performance and output quality.
• Please note the following matters when selecting the print media:
1. Desired print effect: The print media selected should meet the requirement
of the print tasks.
2. Surface smoothness: The smoothness of the print media may affect the
sharpness of the print outcome.
3. Some print media may meet all the use guidelines contained herein,
but they still can not bring satisfactory effect. This may be due to incorrect
operation, inappropriate temperature and humidity, or other factors beyond the
control of Pantum. Before purchasing large quantities of print media, make
sure that the print media meets the specifications specified in this User Guide.
4. Using print media that does not meet these specifications may cause
damage to the printer.
60~163g/m²
2-3
2.2. Special Paper
This printer supports using the special paper for printing. Special paper includes: label,
envelope, transparency, thick, cardstock, etc.
| Please observe the following standards:
Types of Print
Media
Correct Practices Incorrect Practices
Label
Use labels with no exposed
lining paper only.
Labels shall be put at when
using.
Use labels of full sheet only.
There is no guarantee that all the
labels in the market can meet
corresponding requirements.
Use wrinkled, blistering or damaged labels.
Envelope
Envelopes should be loaded
evenly.
Use wrinkled, nicked, stuck or damaged
envelopes.
Use envelopes with clips, snaps, Windows, or
coated linings.
Use envelopes with self-adhesive stickers
or other synthetic materials.
Transparency
Use only transparencies
approved for use in laser
printers.
Use transparent print media that is not
suitable for laser printers.
Thick,
Cardstock
Use only heavy paper that
is approved for use in laser
printers and meets the weight
specications of this printer.
Use paper whose weight exceeds the
recommended media specications of this
printer.
Note: • When using special paper or print media, be sure to select matched print type
and size in the print settings so as to get the best print effect.
• When using special media to print, it is recommended to load one piece of paper
at one time. For P2200
/
P2500 series, load one piece of special paper into the
automatic feeder tray at one time. For P2600 series, load one piece of special
paper into the manual feeder tray at one time.
2-4
2.3. Loading Paper
2.3.1. Loading into the Automatic Feeder Tray
a) Open the feeder tray.
P2500 Series P2600 Series
b) Slide the automatic feed guides to match both sides of the paper.
P2500 Series P2600 Series
c) Raise the output tray to avoid the paper from slipping and falling.
P2500 Series P2600 Series
d) Load the paper into the automatic feeder tray with the print-side up.
P2200/P2500 Series P2600 Series
2-5
e) Adjust the paper stop to keep the paper in position. To ensure normal paper feeding,
adjust the bottom paper stop ① into the slot to keep it from slipping out, and then adjust the
blue stop② to match the paper size.
P2200/P2500 Series P2600 Series
2.3.2. Loading into the Manual Feeder Tray
a) Open the feeder tray.
Note: • If the paper loaded into the automatic feeder tray at one time exceeds 150 pages,
paper will jam or cannot be fed in.
• When using the printed paper, please make the side to be printed (the blank side)
up.
• When printing on A5 paper, it is recommended that the paper is fed in landscape
orientation, which can extend the service life of the laser toner cartridge.
Note: • Only P2600 series products support manual feeding.
Note:
• Before loading paper, please unfold the stacked paper to avoid a paper jam or feed
error,and then load the paper into the tray print-side up.
2-6
b) Slide the manual feed guides to match both sides of the paper.
c) Raise the output tray to avoid the paper from slipping and falling.
d) Put the print media like an envelope or transparency into the manual feeder tray with two
hands until the front end of the envelope or transparency contacts the correction roller.
e) After the printed page is output from the printer, load another paper according to the above
steps to continue printing.
Note: • When loading paper into the manual feeder tray, the printer will automatically
enable the manual feed mode.
• Load the paper into the manual feeder tray with the print-side up. When loading,
the top of the paper first enters into the manual feeder tray.
• Ensure that the paper, envelope or transparency is loaded straightly and in the
correct position of the manual feeder tray. Otherwise, it will result in a skewed
printout or a paper jam.
After printing, please immediately remove the paper
, envelopes and
transparencies. Stacking paper or envelopes may cause a paper jam or
the paper curling.
W
arning
2-7
2.4. Nonprinting Area
The shaded section indicates the nonprinting area.
Usage Paper Size
Top and Bottom
Margins (A)
Left and Right
Margins (B)
Printing
A4 5 mm (0.197 inch) 5 mm (0.197 inch)
Letter 5 mm (0.197 inch) 5 mm (0.197 inch)
2.5. Guidelines for Paper Use
• Paper or manuscript with rough texture, concave and convex, oil stain and good smoothness
has poor printing performance.
• Please make sure that there is no dust, uff, etc. on the paper.
• Paper shall be put on a at surface and stored under a cool and dry environment.
3-1
3
Chapter
Driver installation
and uninstallation
3.Driver installation and uninstallation ...............................................................................................3-2
3.1.Driver installation based on Windows system ..........................................................................3-2
3.1.1.Installation via USB connection .........................................................................................3-2
3.1.2.One-key wireless network installation ..............................................................................3-16
3.1.3.Installation via wired network connection .........................................................................3-22
3.2.Driver installation based on Mac system ................................................................................3-23
3.2.1.Driver installation..............................................................................................................3-23
3.3.Add printer to Mac system ......................................................................................................3-25
3.3.1.Add in USB connection mode ..........................................................................................3-25
3.3.2.Addition in wired network connection mode .....................................................................3-25
3.3.3.Add in wireless network connection mode .......................................................................3-25
3. Driver installation and uninstallation
3.1. How to install Windows printer driver
Windows driver installation software provides two installing methods: one-click installation
and manual installation.We recommend one-click installation, which can help to install driver
automatically in a faster and more convenient way.If you have any difculty in using one-click
installation, please try manual installation.
3.1.1. One-click Installation
One-click installation provides three methods of installation: connect the printer via USB
cable, connect the printer via wired nectwork, and connect the printer via wireless
network. You can choose one of them according to your habit.
3.1.1.1. Method I: Connect the printer via USB cable
1. Connect the printer to computer via USB cable, power the printer and computer on.
2. Place the attached installation CD in the computer CD-ROM:
• Windows XP system: automatically run the installation procedure.
• Windows 7/Vista/Server 2008 system: Pop up “Autoplay” interface, click “Autorun.exe” to
run the installation procedure.
• Windows 8 system: When the “ DVD RW driver” window pops up from the right top corner of
computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run the
installation procedure.
• Windows 10 system: When the “DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the window, then click “Autorun.exe” to run the
installation procedure.
Note: • Driver installation interface may differ because of different models and functions,
so the schematic diagram is only for your reference.
Note: • Some computers may be unable to auto play the CD beacase of system
configuration. Please double click "Computer" icon, find "DVD RW driver", then
double click "DVD RW driver" to run the installation procedure.
3. Click on the “I agree” button on the right buttom corner after reading the license agreement
and enter into driver installation interface.
4. Click on the “One-click installation” button in Method I and enter into the installation
process. The process may need some time, and the duration is related to your computer
conguration, please wait patiently.
3-2
5. After the installation, click “Print &Test Page” button. If your printer prints the test page
successfully, it means that you have installed the driver correctly.
3.1.1.2. Method II: Connect the printer via wired network
1. Turn the power of printer and computer on.
2. Connect the computer to wired network.
3. Connect network cable to the network interface of printer, to make sure the printer is
connected to computer network (please refer to
Chapter 4 for network setup).
4. Place the attached installation CD in the computer CD-ROM:
• Windows XP system: automatically run the installation procedure.
• Windows 7/Vista/Server 2008 system: Pop up “Autoplay” interface, click “Autorun.exe” to
run the installation procedure.
• Windows 8 system: When the “ DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run
the installation procedure.
3-1
3-3
• Windows 10 system: When the “DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the window, then click “Autorun.exe” to run the
installation procedure.
Note: • Some computers may be unable to auto play the CD beacase of system
configuration. Please double click "Computer" icon, find "DVD RW driver", then
double click "DVD RW driver" to run the installation procedure.
5. Click on the “I agree” button on the right buttom corner after reading the license agreement
and enter into driver installation interface.
6. Please click on the “One-click installation” button in Method II and install driver software.
Note :• You can put your mouse cursor in the “One-click installation” button to check the
popup information in order to confirm if the current printer is the one you need to
install through IP address before you click the button.
• You can check the printer IP address through “Network configuration page” (Please
see Chapter 8.1.1.3 for how to print).
• Click on the “One-click installation” button to enter installation process if your software has
searched only one printer. The process may need some time, and the duration is related to
your computer conguration. Please wait patiently.
3-4
• If your software has searched several printers, click on the”One-click intallation” button, and
the printer list interface will pop up. Please select the printer that you need according to your
printer wired network IP address or host ID.
3-5
Note:• If the printer you need is not shown in the list, please click “Refresh” button to
search again. If it is not found, please check if the printer and computer are in the
same network. (Please see
Chapter 5.3 for how to check).
• When the printer IP address changes under printer driver installed with host ID ,
you can also directly print without re-installing the driver. If you need to install the
printer driver with the host ID, please check the option “Install the printer in the list
with host ID”.
7. After the installation, click “Print &Test Page” button. If your printer prints the test page
successfully, it means that you have installed the driver correctly.
3.1.1.3. Method III: Connect the printer via wireless network
Please check if the printer is connected with wireless network when installing the printer
driver software. If disconnected, please install it with reference to
Chapter 3.1.1.3.1. If
connected, please install it with reference to
Chapter 3.1.1.3.2.
Note: • You can print "Network configuration page" to confirm printer network connection
status to see if printer is connected with network (Please see
Chapter 8.1.1.3 or
how to print).
3.1.1.3.1. The printer is not connected with wireless network
3.1.1.3.1.1. Congure wireless network via USB cable and install driver
Since some computers are not provided with wireless network function, this section is
divided into "Connect computer to router via Wi-Fi" and "Connect computer to router via
wired connection" to introduce installation process.
I.
Connect computer to router via Wi-Fi
1. Computer is already connected to router via Wi-Fi.
2. Connect the printer to computer via USB cable, then power the printer on.
3. Place the attached installation CD in the computer CD-ROM:
• Windows XP system: automatically run the installation procedure.
• Windows 7/Vista/Server 2008 system: Pop up “Autoplay” interface, click “Autorun.exe” to
run the installation procedure.
• Windows 8 system: When the “ DVD RW driver” window pops up from the right top corner of
computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run the
installation procedure.
• Windows 10 system: When the “DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the window, then click “Autorun.exe” to run the
installation procedure.
Note: • Some computers may be unable to auto play the CD beacase of system
configuration. Please double click "Computer" icon, find "DVD RW driver", then
double click "DVD RW driver" to run the installation procedure.
3-6
Note: • You can put your mouse cursor in the “One-click installation” button to check the
popup information in order to confirm if the current printer is the one you need to
install through IP address before you click the button.
• You can check the printer IP address through “Network configuration page” (Please
see Chapter 8.1.1.3 for how to print).
4. Click on the “I agree” button on the right buttom corner after reading the license agreement
and enter into driver installation interface.
5. Click the “One-click installation” button in Method III to install driver software.
• Click “One-click installation” button if your software has searched only one printer, and enter
into installation process to complete automatic network conguration and driver installation.
3-7
• If your software has searched several printers, click “One-click intallation” button, and
the printer list interface will pop up. Please select “Congure printer with Wi-Fi via USB and
install” and select USB printer, click “Conrm” button and enter into installation process to
complete automatic network conguration and driver installation.
Note: • When the printer IP address changes under printer driver installed with host ID ,
you can also directly print without re-installing the driver. If you need to install the
printer driver with the host ID, please check the option "Install the printer in the list
with host ID".
6. After the installation, click “Print &Test Page” button. If your printer prints the test page
successfully, it means that you have installed the driver correctly.
3-8
II. Connect computer to router via network cable
1. Connect computer to router via network cable.
2. Connect the printer to computer via USB cable, then power the printer on.
3. Place the attached installation CD in the computer CD-ROM:
• Windows XP system: automatically run the installation procedure.
• Windows 7/Vista/Server 2008 system: Pop up “Autoplay” interface, click “Autorun.exe” to
run the installation procedure.
• Windows 8 system: When the “ DVD RW driver” window pops up from the right top corner of
computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run the
installation procedure.
• Windows 10 system: When the “DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the window, then click “Autorun.exe” to run the
installation procedure.
Note:• You can put your mouse cursor in the “One-click installation” button to check the
popup information in order to confirm if the current printer is the one you need to
install through IP address before you click the button.
• You can check the printer IP address through “Network configuration page” (Please
see Chapter 8.1.1.3 for how to print).
Note:• Some computers may be unable to auto play the CD beacase of system
configuration. Please double click "Computer" icon, find "DVD RW driver", then
double click "DVD RW driver" to run the installation procedure.
4. Click on the “I agree” button on the right buttom corner after reading the license agreement
and enter into driver installation interface.
5. Please click on the “One-click installation” button in Method III and install driver software.
3-9
• Click on the “One-click installation” button if your software has only searched only one
printe, and the wireless network conguration interface will pop up, input the SSID and
password that you need, then click “Conrm” button, and enter into installation process. The
process may need some time, and the duration is related to your computer conguration,
please wait patiently.
• If your software has searched more than one printers, the printer list interface will pop
up.You need to congure the current printer which is connected via USB cable to wireless
network and install driver. Please select “Congure the print via USB and install” on the
printer list interface and check the USB printer option. Click the “Conrm” button, and the
wireless network conguration interface will pop up. Input the wireless SSID and password
that you need, then click “Conrm” button, and enter into installation process. The process
may need some time, and the duration is related to your computer conguration, please wait
patiently.
3-10
6. After the installation, click “Print &Test Page” button. If your printer prints the test page
successfully, it means that you have installed the driver correctly.
3.1.1.3.1.2. Connect PC to printer via Wi-Fi hotspot and install the driver
Connect the computer to printer via Wi-Fi hotspot that applicable to wireless network without
infrastructure mode.But it needs scenario of temporary use of printer via wireless network.
You can connect the computer which equipped with wireless function to printer to realize
printing function.
1. Turn the power of printer and computer on.
Note:• When the printer IP address changes under printer driver installed with host ID ,
you can also directly print without re-installing the driver. If you need to install the
printer driver with the host ID, please check the option "Install the printer in the list
with host ID".
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2. Connect computer to the Wi-Fi Direct network of the printer (please refer to Chapter 5.2.2 for setup
method).
3. Place the attached installation CD in the computer CD-ROM:
• Windows XP system: automatically run the installation procedure.
• Windows 7/Vista/Server 2008 system: Pop up “Autoplay” interface, click “Autorun.exe” to
run the installation procedure.
• Windows 8 system: When the “ DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run
the installation procedure.
• Windows 10 system: When the “DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the window, then click “Autorun.exe” to run the
installation procedure.
Note:• Some computers may be unable to auto play the CD beacase of system
configuration. Please double click "Computer" icon, find "DVD RW driver", then
double click "DVD RW driver" to run the installation procedure.
4. Click on the “I agree” button on the right buttom corner after reading the license agreement
and enter into driver installation interface.
5. Click on the “One-click installation” button in Method III, and enter into installation process.
The process may need some time, and the duration is related to your computer conguration,
please wait patiently.
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Note:• Some computers may be unable to auto play the CD beacase of system
configuration. Please double click "Computer" icon, find "DVD RW driver", then
double click "DVD RW driver" to run the installation procedure.
6. After the installation, click “Print &Test Page” button. If your printer prints the test page
successfully, it means that you have installed the driver correctly.
3.1.1.3.2. The printer is already connected to wireless network
1. The printer is already connected to wireless network, you can print the “Network
configuration page” to check.( see
Chapter 8.1.1.3 for how to print).
2. Connect the computer to printer network.
3. Place the attached installation CD in the computer CD-ROM:
• Windows XP system: automatically run the installation procedure.
• Windows 7/Vista/Server 2008 system: Pop up “Autoplay” interface, click “Autorun.exe” to
run the installation procedure.
• Windows 8 system: When the “ DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run
the installation procedure.
• Windows 10 system: When the “DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the window, then click “Autorun.exe” to run the
installation procedure.
4. Click on the “I agree” button on the right buttom corner after reading the license agreement
and enter into driver installation interface.
5. Click the “One-click installation” button in Method III to install driver software.
3-13
Note:• You can put your mouse cursor in the “One-click installation” button to check the
popup information in order to confirm if the current printer is the one you need to
install through IP address before you click the button.
• You can check the printer IP address through “Network configuration
page” (Please see
Chapter 8.1.1.3 for how to print)
• Click on the “One-click installation” button to enter installation process if your software has
searched only one printer. The process may need some time, and the duration is related to
your computer conguration. Please wait patiently.
3-14
• If the software has searched several printers, the printer list interface will pop up. Please
select the printer you need according to your printer wired network IP address or host ID .
Note:• If the printer you need is not shown in the list, please click “Refresh” button to
search again. If it is not found, please check if the printer and computer are in
the same network. (Please see
Chapter 5.3 for how to check).
• When the printer IP address changes under printer driver installed with host ID ,
you can also directly print without re-installing the driver. If you need to install the
printer driver with the host ID, please check the option “Install the printer in the list
with host ID”.
3-15
6. After the installation, click “Print &Test Page” button. If your printer prints the test page
successfully, it means that you have installed the driver correctly.
3.1.2. Manual installation
• Before installing the drive, you need to learn about printer model by printing printer
information page out and check the product name (please refer to
Chapter 8.1.1.3 for
printing methods).
3.1.2.1. Installation via USB connection
1. Connect the printer to computer via USB cable, power the printer and computer on.
2. Place the attached installation CD in the computer CD-ROM:
• Windows XP system: automatically run the installation procedure.
• Windows 7/Vista/Server 2008 system: Pop up “Autoplay” interface, click “Autorun.exe” to
run the installation procedure.
• Windows 8 system: When the “ DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run
the installation procedure.
• Windows 10 system: When the “DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the window, then click “Autorun.exe” to run the
installation procedure.
Note:• Some computers may be unable to auto play the CD beacase of system
configuration. Please double click “Computer” icon, find “DVD RW driver”, then
double click “DVD RW driver” to run the installation procedure.
3. Click on the “I agree” button on the right buttom corner after reading the license agreement
and enter into driver installation interface.
4. Click on the “Manual installation” at the bottom of driver installation interface, and enter
into manual intallation interface.
5. Please select installation language and printer model.
6. Select “Connect via USB” and click on “Install”.
3-16
7. The software installs the driver automatically and the installation process may need some
time. The duration is related to your computer conguration, please wait patiently.
8. After the installation, click “Print &Test Page” button. If your printer prints the test page
successfully, it means that you have installed the driver correctly.
3.1.2.2. Installation via wired network connection
1. Turn the power of printer and computer on.
2. Connect the computer to wired network.
3. Connect network cable to the network interface of printer, to make sure the printer is
connected to computer network (please refer to
Chapter 4 for network setup).
4. Place the attached installation CD in the computer CD-ROM:
• Windows XP system: automatically run the installation procedure.
• Windows 7/Vista/Server 2008 system: Pop up “Autoplay” interface, click “Autorun.exe” to
run the installation procedure.
• Windows 8 system: When the “ DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run
the installation procedure.
• Windows 10 system: When the “DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the window, then click “Autorun.exe” to run the
installation procedure.
Note:• Some computers may be unable to auto play the CD beacase of system
configuration. Please double click “Computer” icon, find “DVD RW driver”, then
double click “DVD RW driver” to run the installation procedure.
5. Click on the “I agree” button on the right buttom corner after reading the license agreement
and enter into driver installation interface.
6. Click on the “Manual installation” at the bottom of driver installation interface, and enter
into manual intallation interface.
7. Please select installation language and printer model.
8. Select “Wireline network connection” and click on “Install”.
3-17
9. The installation software will search the printer automatically and the searching process
may need some time.
10. After nishing searching, select the printer that needs to be connected and click “Next”.
Note: • If the printer you need to connect is not in the list of printers searched, please
click “Refresh” to search again.
• When the printer IP address changes under printer driver installed with host ID ,
you can also directly print without re-installing the driver. If you need to install the
printer driver with the host ID, please check the option "Install the printer in the list
with host ID".
• If IP address or host name is added manually, you need to know the IP address
of the printer connected or host name. If they are not made clear, please print the
“NetConf Pg” and view “IP Address” and “Host name” (Pleaserefer to Chapter 8.1.1.3).
8. The software installs the driver automatically and the installation process may need some
time. The duration is related to your computer conguration, please wait patiently.
9. After the installation, click “Print &Test Page” button. If your printer prints the test page
successfully, it means that you have installed the driver correctly.
3.1.2.3. Installation by wireless network connection mode
Wireless network connection type is divided into basic structure mode and Wi-Fi Direct
mode (please refer to
Chapter 5 for details).
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3.1.2.3.1. Installation in basic structure mode
1. Connect computer to access point (wireless router).
2. Connect the printer to computer via USB cable, then power the printer on.
3. Place the attached installation CD in the computer CD-ROM:
• Windows XP system: automatically run the installation procedure.
• Windows 7/Vista/Server 2008 system: Pop up “Autoplay” interface, click “Autorun.exe” to
run the installation procedure.
• Windows 8 system: When the “ DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run
the installation procedure.
• Windows 10 system: When the “DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the window, then click “Autorun.exe” to run the
installation procedure.
Note:• Some computers may be unable to auto play the CD beacase of system
configuration. Please double click "Computer" icon, find "DVD RW driver", then
double click "DVD RW driver" to run the installation procedure.
4. Click on the "I agree" button on the right buttom corner after reading the license agreement
and enter into driver installation interface.
5. Click on the "Manual installation" at the bottom of driver installation interface, and enter
into manual intallation interface.
6. Please select installation language and printer model.
7. Select "Wireless network connection" and click on "Install".
3-19
8. 8. Select “Yes, I want to congurate the printer’s wireless network” on the wireless setup
window popped out, and operate according to the prompts to set up the printer to wireless
network (please refer to Chapter 5.1.1 for setup method).
Note: • If the printer you need to connect is not in the list of printers searched, please
click “Refresh” to search again.
• When the printer IP address changes under printer driver installed with host ID ,
you can also directly print without re-installing the driver. If you need to install the
printer driver with the host ID, please check the option "Install the printer in the list
with host ID".
• If IP address or host name is added manually, you need to know the IP address
of the printer connected or host name. If they are not made clear, please print the
“NetConf Pg” and view “IP Address” and “Host name” (Please refer to
Chapter 8.1.1.3).
9. The installation software will search the printer automatically after wireless network is
congured successfully. The search process may need some time.
10. Select the printer needs to be connected and click “Next”.
3-19
11. The software installs the driver automatically and the installation process may need some
time. The duration is related to your computer conguration, please wait patiently.
12. After the installation, click “Print &Test Page” button. If your printer prints the test page
successfully, it means that you have installed the driver correctly.
3.1.2.3.2. Installation in Wi-Fi Direct mode
1. Turn the power of printer and computer on.
2.
Computer is connected to printer’s Wi-Fi hotspot network (refer to Chapter 5.2.2 for how to make
configuration).
3. Place the attached installation CD in the computer CD-ROM:
• Windows XP system: automatically run the installation procedure.
• Windows 7/Vista/Server 2008 system: Pop up “Autoplay” interface, click “Autorun.exe” to
run the installation procedure.
• Windows 8 system: When the “ DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run
the installation procedure.
• Windows 10 system: When the “DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the window, then click “Autorun.exe” to run the
installation procedure.
Note:• Some computers may be unable to auto play the CD beacase of system
configuration. Please double click “Computer” icon, find “DVD RW driver”, then
double click “DVD RW driver” to run the installation procedure.
4. Click on the “I agree” button on the right buttom corner after reading the license agreement
and enter into driver installation interface.
5. Click on the “Manual installation” at the bottom of driver installation interface, and enter into
manual intallation interface.
6. Please select installation language and printer model.
7. Select “Wireless network connection” and click on “Install”.
3-20
8. Select “No, the printer has been connected to wireless network” on the wireless setup
window popping out, and then click “Next”.
Note: • If the printer you need to connect is not in the list of printers searched, please
click “Refresh” to search again.
• When the printer IP address changes under printer driver installed with host ID ,
you can also directly print without re-installing the driver. If you need to install the
printer driver with the host ID, please check the option "Install the printer in the list
with host ID".
• If IP address or host name is added manually, you need to know the IP address
of the printer connected or host name. If they are not made clear, please print the
“NetConf Pg” and view “IP Address” and “Host name” (Please refer to
Chapter 8.1.1.3).
9. The installation software will search the printer automatically and the searching process
may need some time.
10. Select the printer needs to be connected and click “Next”.
3-21
11. The software installs the driver automatically and the installation process may need some
time. The duration is related to your computer conguration, please wait patiently.
12. After the installation, click "Print &Test Page" button. If your printer prints the test page
successfully, it means that you have installed the driver correctly.
3.1.3. Method of driver unistallation
Windows 7 is taken as the example in the following operation. The information on your
computer screen may differ because of multiple operating systems.
1. Click the Start menu of computer and then click All programs.
2. Click Pantum, and then Click Pantum XXX Series.
Pantum XXX Series where XXX represents product model.
3. Click uninstall to delete the driver according to instructions on uninstall window.
4. Restart computer after nishing unloading.
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3.2. Mac system driver installation
• Driver installation under Mac system is divided into 2 steps, driver installation and adding a
printer. If you are going to print in AirPrint mode, there is no need to install a driver and you
just need to add a printer directly.
• When you are installing a driver with wired or wireless network, you may need to know the
Bonjour name of printer. Please print the “Network setup page” to view it. (Please refer
to
Chapter 8.1.1.3).
3.2.1.Driver installation
Mac 10.11 is taken as the example in the following operation. The information on your
computer screen may differ because of multiple operating systems.
1. Turn the power of printer and computer on.
2. Insert the CD companying with printer in the CD driver of your computer, and double click
Pantum XXX Series installation package. (XXX in Pantum XXX Series represents product
model.)
3. Click “Continue”.
4. Read licensing agreement and then click “Continue”.
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5. Click “Agree” on the prompt window popping out to accept the licensing agreement.
6. Click “Install”.
7. Input computer password and click “Install Software”.
8. Click “Continue Installation” on the prompt window popping out.
9. The system will finish driver installation automaticall .
• If using a USB cable to connect a computer with a Wi-Fi model printer, a wireless network
configuration prompt window will pop up during driver installation, as shown in following
picture.
Note: • click “Yes”, you can configure printer’s wireless network via wireless network
configuration tool (refer to
Chapter 5.1.1 for how to make configuration).When
configuration is completed, unplug USB cable, and then on the pop-up “Add
Printer” interface, you may add the network-connected printer(refer to
Chapter 3.3
for how to add printer).
• Click “No”, you can add a USB-connected printer on the pop-up “Add Printer”
interface (refer to
Chapter 3.3 for how to add printer).
If using a USB cable to connect a computer with a non-Wi-Fi model printer, a “Add Printer”
interface will pop up during the driver installation and you can add a printer here (refer to
Chapter 3.3 for how to add printer).
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3.3.Add printer to Mac system
3.3.1.Add up the printer via USB
1. Connect the printer to computer with USB cable and then turn power on.
2. Enter the “System Preferences” – “Printers & Scanners” of computer.
3. Click button to select “Add Printer or Scanner”.
4. Select printer and then select the corresponding printer mode from the “Use” menu popping
out.
5. Click “Add”.
3.3.2.Add up the printer via wireline connection
1. Turn the power of printer and computer on.
2. Connect the computer to wired network.
3. Connect the network cable to the network interface of printer, and make sure the printer is
connected to the computer network (Please refer to
Chapter 4 for network setup).
4. Enter the “System Preferences” – “Printers & Scanners” of computer.
5. Click button to select “Add Printer or Scanner”.
6. Select printer and then select the corresponding printer mode from the “Use” menu popping
out.
7. Click “Add”.
3.3.3. Add up the printer via wireless connection
1. Turn the power of printer and computer on.
2. Make sure the wireless network connection between computer and printer is set up.
Note: • In case of basic structure mode, connect wireless network printer to the access
point (wireless router). Please refer to
Chapter 5.1 for connection method.
• In case of Wi-Fi Direct mode, connect wireless client to wireless network printer
directly. Please refer to
Chapter 5.2 for connection methods.
3. Enter the “System Preferences” – “Printers & Scanners” of computer.
4. Click button to select “Add Printer or Scanner”.
5. Select printer and then select the corresponding printer mode from the “Use” menu popping
out.
6. Click “Add”.
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4-1
4
Chapter
Wired Network Settings
(For wired network
printer models)
4. Wired Network Settings (For wired network printer models) ............................................................4-2
4.1. Set IP Address ..........................................................................................................................4-2
4.2. Install the Printer to Network .....................................................................................................4-3
4.3. Setting Network Products .........................................................................................................4-4
4.3.1. View or Change Network Settings .....................................................................................4-4
4.3.2. Set or Change Web Server Login Password .....................................................................4-4
4.3.3. Restore to Factory Settings ...............................................................................................4-4
4-2
4. W
i
r
e
d
N
e
t
w
o
r
k
S
e
t
t
ings (For wired network printer
models)
You may need to set some network parameters on the printer. These parameters can be set
from the embedded Web server.
4.1. Set IP Address
The IP address of the printer may be automatically obtained through DHCP function or set
manually.
| Automatic Setting
DHCP automatic setting function is enabled by default on the printer.
1. Connect the printer to the network through a network cable and complete the startup
preparation work.
2. The printer will automatically obtain the IP address assigned by the server. The IP address
obtained automatically can be used after a few minutes.
| Manual Setting
Type the IP address in the Web browser's address bar to open the embedded Web server.
1. Click Settings in the navigation bar to open the Settings page;
2. Select Network Settings - IPV4 Settings;
3. Set IP Address Assignment Mode (Manual), IP Address and Subnet Mask. Other items are
optional;
4. Click Apply to save the settings.
Note: • If DHCP cannot automatically obtain the IP address, the printer will automatically
use the default IP address: 169.254.xx.xx.
• Due to the features of DHCP, the IP address of the printer automatically assigned
by the network may vary if the printer has not been used for a long time or the
network access point changes, which could result in unsuccessful connection to
the printer. It is recommended that the IP address automatically assigned by
the network is bound to the Mac address of the printer while the DHCP function
is enabled.
Note: •
Y
ou can use the embedded W
eb server to change the IP
Address
Assignment
Mode into Automatic or Manual.
4-3
4.2. Install the Printer to Network
1. Before starting the printer, rst connect the network cable to the network port of the printer
to establish direct connection to the network.
2. Start the printer and wait until the status indicator on the control panel displays Ready
status, as shown below.
3. Insert the printer CD into the computer. If the software installer does not start, browse to
the "setup.exe" le on the CD, and double-click to run the le.
4. Follow the operation instructions of the installer.
5. Continue to complete the installation.
Note: • When the installer p
rompts you to select a printer
, you can select the appropriate
printer name from the Detected Printer;
• If the printer name does not appear in the Detected Printer
, please click Refresh
and search for printers on the network;
• If you know the IP
address of the printer to be connected, you can select Specify
an IP
Address for Installation to enter the IP
address for installation.
In this setting, the printer is directly connected to the network and can be set to allow all
computers on the network to print directly on the printer.
4-4
4.3. Setting Network Products
4.3.1. View or Change Network Settings
You can use the embedded Web server to view or change IP settings.
1. Long press the "Cancel/Continue" button on the control panel to print Demo information
page, and view the IP address of the printer. Demo page can be printed by long pressing the
button on the control panel (as shown in the gure below) in the idle status.
2. Type the IP address in the Web browser's address bar to access the embedded Web
server.
3. Click Settings tab to obtain network information. Change the settings as needed.
4.3.2. Set or Change Web Server Login Password
Use the embedded Web server to set a network password or change the existing password.
1. To open the embedded Web server, please log in rst.
2. Click Administrator Settings tab.
3. Type the new password in the Password box and Conrm Password box.
4. At the bottom of the window, click Apply button to save the settings.
4.3.3. Restore to Factory Settings
If you want to reset all parameter settings of the printer, you can restore to the factory settings
by long pressing "Cancel/Continue" button when the printer is powered off to power on it and
holding for 10 seconds until the printer enters Ready status to nish the resetting work.
Note: • The default username is "admin", and the initial password is "000000".
5-1
5
Chapter
Wireless network
setup (applicable to
Wi-Fi models)
5.Wireless network setup (applicable to Wi-Fi models) ......................................................................5-2
5.1.Basic structure mode ................................................................................................................5-2
5.1.1.Wireless network setup tools .............................................................................................5-2
5.1.2.Wi-Fi Protected Setup (WPS) setup...................................................................................5-7
5.1.3.How to disable the Wi-Fi network connected .
....................................................................5-7
5.2.Wi-Fi hotspot mode ...................................................................................................................5-8
5.2.1.Preliminary preparations ....................................................................................................5-8
5.2.2.Wi-Fi Hot Connection .........................................................................................................5-8
5.3.Wireless network setup FAQs ...................................................................................................5-8
5.2.3. Wi-Fi Hotspot Configuration ..............................................................................................5-8
5-2
5.Wireless network setup (applicable to Wi-Fi models)
Depending on model, the printer with Wi-Fi printing function supports the two types of
wireless network connection of both infrastructure connection mode and Soft-AP, while
there is usually only one connection between computer and printer at a time. If you
have problems during wireless network setup, please refer to
Chapter 5.3 Wireless
Network Setup Frequently Asked Questions.
Basic structure mode: connecting to a
wireless device via router
1. Access point (wireless router)
2. Wireless network printer
3. Computer connecting to access point via
wireless network
4. Computer connecting to access point via
network cable
Soft-AP
The wireless computer is directly connected
to the wireless device.
5.1.Basic structure mode
You can connect a computer to your printer via access point (wireless router) as the medium.
Access point (wireless router) connection is divided into wireless network setup and Wi-Fi
Protected Setup (WPS).
Important: Before wireless network installation, you must learn about the service set
identier (SSID) and password of your access point in order to use them during wireless
network setup. If they cannot be determined, please consult your network administrator or
access point (wireless router) manufacturer.
5.1.1.Wireless network setup tools
If your computer has been installed with a driver and had been connected to wireless
network, but the wireless network was changed, you can set it again with wireless network
setup tools.
5.1.1.1.Preliminary preparations
1. Access point (wireless router).
2. A computer that has been connected to network.
3. A printer that has wireless network function.
5-3
5.1.1.2.Setup methods of wireless network setup tools
1. Take the wireless network setup tool in computer.
1) Windows system: Click the “Start menu” – “All programs” - “Pantum”- Product name –
“Wireless network setup tool”.
2) Mac system: click “Go” - “Applications” - “Pantum” - “Utilities” - “Wireless Network
Conguration Tool” on the computer Finder menu bar.
2. Use USB cable to connect and congure. Select “Yes, I have an USB cable that can be
used for installation” in the following interface. Click “Next”.
2.1 The computer has been connected to wireless network.
1) The currently wireless network currently connected to computer is selected as wireless
network configuration tool by default. Complete configuration according to interface prompt.
5-4
Note: • The SSID you selected should be consistent with the SSID of access point
(wireless router) connected to your computer.
2) Please tick “No” to congure other wireless network needed to connect to. Complete
conguration according to interface prompt.
Note: • At present, the printer supports 3 types of safe modes: none, WEP and WPA/WPA2.
1) None: There is no encryption method used.
2) WEP: Send and receive data via security key by using WEP (Wired Equivalent
Privacy). WEP key is applicable to 64-digit and 128-digit encrypted network and
can contain numbers and letters at the same time.
3) WPA/WPA2: it is the pre-shared key (PSK) of Wi-Fi protected access which
connects wireless device and access point via TKIP or AES encryption (WPS-
Personal). The working length of WPA/WPA2 is within the PSK of 8-63 characters.
• The display password is not ticked by default; if it is ticked, all passwords input
can be seen in clear text.
5-5
2.2 The computer is not connected to wireless network Input the SSID (case sensitive) and
password of access point (wireless router) in the interface below. Complete conguration
according to interface prompt.
Note: • If you do not know the SSID of access point (wireless router), please click “Print
Wireless Network Information Page” to view the SSID of the needed access point
(wireless router).
• If the printer cannot be used normally after wireless network setup is nished,
please install the drive again.
3. Use WPS connection .
Select “No, I don’t have a USB cable” in the interface below and then click “Next”.
5-6
1) Use WPS method to perform steps below to start wireless network on printer. (Please refer
to
Chapter 5.1.2 for detailed WPS configuration)
2) Judge if the printer is successfully connected according to the status of Wi-Fi indicator
on printer. If conguration failed, please click “Previous” to congure again; if conguration
succeeded, please click “Done” to complete conguration.
Note: • If the printer cannot be used normally after wireless network setup is finished,
please install the drive again.
5-7
5.1.2.Wi-Fi Protected Setup (WPS) setup
If the access point (wireless router) supports Wi-Fi Protected Setup (WPS), the Wi-Fi key on
the control panel of printer and WPS key on access point (wireless router) can be pressed
in order to connect the printer to wireless network.
5.1.2.1.Preliminary preparations
1. The access point (wireless router) supports Wi-Fi Protected Setup (WPS).
2. A printer that has wireless network function.
5.1.2.2.Wi-Fi Protected Setup (WPS) method
1. Turn on the power of printer and access point (wireless router).
2. Make sure the printer is in ready state.
Note: • If the printer is in sleep mode, it can be woken up by pressing any key on the
control panel of printer.
3. Press the “Wi-Fi key” on the control panel of printer for more than 2s until the blue Wi-Fi
indicator of printer blinks, and then release pressing.
4. Press the WPS key on access point (wireless router) within 2min and then release it.
5. When the access point (wireless router) and printer start to connect, the blue Wi-Fi
indicator of printer starts to blink. The blue Wi-Fi indicator of printer will be normally on after
successful connection .
If the connection is not established after more than 2min, the printer will return to its ready
state, the Wi-Fi indicator will be off and Wi-Fi Protected Setup (WPS) connection will fail. If it
is needed to connect again, please repeat steps 3-4 above.
5.1.3.How to disable the Wi-Fi network connected
Please complete the wireless network connection in infrastructure mode according to above
steps. If connected, the Wi-Fi indicator on the status control panel will be always on ; now if
you want to disconnect it, please press and hold this key for more than 2 seconds (the Wi-Fi
indicator will be off ).
Note: • After successful Wi-Fi Protected Setup (WPS) connection, please install a
driver if you want to print via wireless network.
5-8
5.2.Wi-Fi hotspot mode
5.2.1.Preliminary preparations
1.Printer with Wi-Fi hotspot function.
2.Computer with wireless network function.
5.2.2.Wi-Fi Hot Connection
Enable Wi-Fi-Hot of the printer before connecting the printer hot. For this purpose, log in to
the embedded Web server, click "Setting"-"Wireless Setting"-"Wireless Hot" to set the basic
status of the hot as "Enabled".
5.3.Wireless network setup FAQs
1. The printer is not found.
• If the power of computer, access point (wireless router) or printer is turned on.
• If the computer is connected to printer with USB cable.
• If the printer supports wireless network connection.
2. SSID cannot be found when network is connected
• Inspect if the power switch of access point (wireless router) is turned on.
• The printer cannot nd the SSID of the access point (wireless router) you need to connect,
please check the SSID of access point and try to connect again.
• Every time when the setup of access point (wireless router) is changed, you must set up the
wireless network of printer again.
3. Connection failure
• Please inspect if the safe mode and password of access point (wireless router) and printer
is correct.
• Inspect the wireless receiving around printer. Signal receiving may be affected if the router
is away from the printer or there is an obstacle between them.
• Turn the power of access point (wireless router) and printer off and then restart them and set
up.
5.2.3. Wi-Fi Hotspot Configuration
When the wireless hotspot of printer is active, the user can connect to it directly by
searching. The wireless hotspot is enabled by default, and the default password is
“12345678”. The printer-specific SSID and password can be obtained from Wi-Fi
Configuration Information Page, which can be printed out by selecting Print Wi-Fi
Configuration. After establishing the connection, the configuration can be completed
according to the Web configuration method.
You can establish a connection between a wireless network-enabled computer and a
wireless network-enabled printer without using an access point (wireless route).
Ê
5 -9
4. The following aspects should be inspected if the printer has problems while they are
used in network:
• Inspect if the rewall software blocks communication. If the computer and printer ar
connected in the same network but they cannot be searched, the communication might be
blocked by rewall software. Please refer to the user guide of rewall software to turn rewall
off and then try to search the printer again.
• Inspect if the I address assignment of printer is correct. You can inspect IP address by
printing the network setup information page of printer out.
Note: • Please refer to the user guide or consult the manufacturer for information related
to access point (wireless router).
• Please refer to the following steps to check if printer and computer are in the same network:
1) Select "Command prompt" as shown below.
a. Windows 8/10 system：Select "Search" button in the Start Menu and input "Command
prompt"in search bar，then press the "Enter”button in the keyboard.
b. Windows 7/Vista/XP system：click "Start" menu-"All procedures"-"Attachment"-"Command
prompt ".
2) Input ping and your printer IP address in popup window, and press "Enter" button.
For example: ping XXX.XXX.XXX.XXX(“XXX.XXX.XXX.XXX” is printer IP address)
3) If RTT is indicated in the window, that is to say your printer and computer are in the same
network.If RTT is not indicated in the window, please refer to
Chapter 5 to re-configure the
printer wireless network.
6-1
6
Chapter
Pantum Mobile Print
6. Pantum Mobile Print .......................................................................................................................6-2
6.1. What's Pantum Mobile Print.....................................................................................................6-2
6.2. Download Pantum Mobile Print
...............................................................................................6-2
6.3. Supported Mobile Operating System
.......................................................................................6-2
6.4. How to use mobile devices for the mobile printing
..................................................................6-2
6.4.1. For Android Devices
.......................................................................................................... 6-2
6-2
6. Pantum Mobile Print
6.1. What's Pantum Mobile Print
Pantum Mobile Print is a free application, which allows users to directly print photos,
documents and WebPages from the mobile terminal.Mobile Print of Pantum is applicable to
Android 4.0-8.0 mobile operating system with a resolution of 480*800dpi or above and 3.5”
screen.It connects your mobile device with the printer through Wi-Fi access points. You just
need to install the Pantum Mobile Print application for conguring the network settings, then it
will automatically detect compatible printers to print, which is very convenient and efcient.
6.2. Download Pantum Mobile Print
To download the Pantum Mobile Print application, please visit Pantum ofcial website
www.pantum.com.
6.3. Supported Mobile Operating System
Android OS 4.4-8.0 applied.
6.4. How to use mobile devices for the mobile printing
6.4.1. For Android Devices
6.4.1.1. Preliminary preparations
1. A printer that has wireless network function.
2. Android mobile device.
6.4.1.2. Operation steps
1. Turn on printer power.
2. Click “PANTUM” icon on the main screen of an Android device and the following interface
will pop out.
6-3
3. Click “Add printer” button at the top of interface, then select the way according to your
habit to add the printer.
4. Select the function you want and then do relevant settings to meet your functional
demands.
Note: • If failure of operation, please check if your Android mobile device has access to
the wireless network into which your printer is connected.
• If the Android device cannot detect any printer, please inspect if power of the
printer is turned on and if the printer is turned on.
• For more details, please refer to the mobile print user guide attached.
7-1
7
Chapter
Print
7. Print . ...............................................................................................................................................7-2
7.1. Print Function ............................................................................................................................7-2
7.2. Opening Help Document ..........................................................................................................7-3
7.3. Manual Duplex ..........................................................................................................................7-4
7.4. Cancel Print Job .......................................................................................................................7-7
7-2
7. Print
7.1. Print Function
Functions Diagram
Manual Duplex
1 2 1
Collate
321321
Reverse Print
1
1
2
2
3
3
N-in-1
1 2
21
Poster Print
(for Windows
system only)
A
Zoom Print
1
Custom Size
1
The print function can be achieved through the settings of various properties in the Printing
Preferences, and some of the functions are as follows.
7-3
Note: • You can select the 2 x 2 Poster Print in N-in-1 to enable the poster printing function.
•
You can open the Printing Preferences and click Help button to view the specific
function explanation. For information about how to open the help document, see
Section 7.2.
7.2. Opening Help Document
You can open the Printing Preferences and click Help button (for Windows system only). The
help document contains the user guide where you can find the information on print settings.
7-4
7.3. Manual Duplex
1. The printer driver supports manual duplex.
2. Ensure that certain amount of paper is loaded into the automatic feeder tray before printing.
3. Printing steps are as follows (for Windows system only) :
a) Open the document to be printed from the application (such as Notepad), and select Print
from the File menu
Note: •If the paper is thin, it may wrinkle.
• If the paper is curled, make it flat and put it back into the manual feeder tray or
automatic feeder tray.
• If the manual duplex function causes a paper jam, see
Section 10.1 for handling it.
Note: • For loading paper, see Section 2.2.
• For the type of media that can be printed with the automatic feeder tray, see
Chapter 2.1. It is recommended to use the standard paper.
• Some paper media are not suitable for the duplex printing. Trying the duplex
printing with it may damage the printer. When Paper Type is Thick or Transparency,
please do not try Duplex Printing. If 2 x 2 Poster Print is checked in the Printing
Preferences dialog box, Manual Duplex will not be supported.
• Paper will get jammed or cannot be fed in when the automatic feeder tray is
loaded with more than 150 sheets.
7-5
b) Select Pantum printer
Click Preferences to set up for printing.
c) Check Manual Duplex in the Basic tab and click OK after completing the settings
7-6
d) Click Print.
e) Send the print job after choosing Manual Duplex, then the following prompt window will
appear, telling you the next specic operations. Interfaces are different depending on the
models.
Note: •
It is recommended to raise the output tray to prevent
the paper from sliding out of
it. If you choose not to raise the output tray
, we recommend that you immediately
remove the printed paper output from the printer
.
7-7
f)
After turning over the paper according to the prompt, press Continue button of the printer to
go on printing the other side.
g) You can click Close button to close this prompt window, and it will not appear until the next
Manual Duplex job comes in.
7.4. Cancel Print Job
Press and hold the Cancel/Continue button on the control panel to cancel the job you want to
cancel during the printing process.
8-1
8
Chapter
Control Panel
8. Control Panel ...................................................................................................................................8-2
8.1. Control Panel Overview for P2500 Series ................................................................................8-2
8.1.1. Functions of Buttons on the Control Panel .......................................................................8-2
8.1.2. Function of LED Indicators on the Control Panel ...............................................................8-3
8-2
8. Control Panel
8.1. Control Panel Overview for P2500 Series
The printer control panel layout includes 2 buttons and 2 multi-colored LED indicators as shown
below. The diagram on the left shows the control panel of the printer with USB+Wi-Fi interface,
while the one on the right displays the control panel of the printer with USB interface only:
5
Serial No. Name
1 Multi-colored LED1 indicator
2 Multi-colored LED2 indicator
3 Wi-Fi search button
4 Cancel/Continue button
5 Information button
8.1.1. Functions of Buttons on the Control Panel
8.1.1.1. Operation Function of Wi-Fi Search Button
If there is no Wi-Fi connection, short-press this button to launch Wi-Fi connection and search
Wi-Fi Hotspot AP; stop searching if it fails to nd any Access Point (AP) within 2 minutes.
If there is no Wi-Fi connection, press and hold this button to launch WPS connection,
and meanwhile press the WPS button on the wireless router within 2 minutes; stop WPS
connection if Wi-Fi connection cannot be established within 2 minutes.
If there is Wi-Fi connection while no Wi-Fi print job, press and hold this button to disconnect
Wi-Fi connection.
If there is Wi-Fi connection and Wi-Fi print job, wait until the job is completed and then press
and hold this button to disconnect the Wi-Fi connection.
During Wi-Fi connection or WPS searching, you can long press it to cancel the connection
or searching.
8.1.1.2. Operation Function of Cancel/Continue Button
If the printer is in sleep mode, press or press and hold this button can wake it up.
Press and hold this button during printing can cancel the current print job.
When the printer is in ready mode, press and hold this button can print the test page.
8.1.1.3. Operation Function of Information Button
When the printer is in ready mode, press and hold this button can print the test page.
8-3
8.1.2. Function of LED Indicators on the Control Panel
8.1.2.1. LED1 Status Indication
The meanings of the status indication of LED1 are as follows:
Serial
No.
Paper/Wi-Fi
Multi-colored
LED1 Status
Indication
Status Description
(For printers with USB+Wi-
Fi interface)
Status Description
(For printers with USB
interface)
1
No Wi-Fi connection, no paper
error, sleep mode
LED1 off
No Wi-Fi connection, no paper
error, sleep mode
LED1 off
2
Searching Wi-Fi, no indication of
paper error
LED1 with green light flashing slowly
N/A
3
Connecting Wi-Fi..., no indication of
paper error
LED1 with green light flashing quickly
N/A
4
Successful Wi-Fi connection, no paper
error
LED1 with green light staying on
N/A
5
Paper Jam Error
LED1 with red light staying on
Paper Jam Error
LED1 with red light staying on
6
Paper shortage in printing, or failed in
feeding
LED1 with red light flashing quickly
Paper shortage in printing, or
failed in feeding
LED1 with red light flashing
quickly
8-4
8.1.2.2. LED2 Status Indication
The meanings of the status indication of LED2 are as follows:
Serial
No.
Data/
Cartridge
Multi-colored
LED2 Status
Indication
Status Description
(For printers with USB+ Wi-Fi interface and the ones with
USB interface only)
1
Starting and warming up the printer, waking up and warming up the
printer, and warming up the printer by opening and closing its cover.
LED2 with green light flashing slowly
2
The printer is ready
LED2 with green light staying on
3
Sleep
LED2 with green light on and flashing slowly
4
Printing
Multi-colored LED2 with green light flashing quickly
5
Alarming for toner low
LED2 with orange light on and flashing quickly
6
Cartridge error (not installed, mismatch, expired)
LED2 with orange light staying on
7
Serious printer error (heating roller abnormalities, laser motor
abnormalities, communication error, opened cover, etc.)
LED2 with red light staying on
8
A job is cancelled via the panel
LED2 with light flashing quickly
8-5
8.1.2.3. Indication of LED1 and LED2 Combination Status
You can refer to the indicator combination list for information on the working status of the
printer. Some of the LED1 and LED2 combined indications are as follows:
Serial
No.
Status
Status Description
Paper/Wi-Fi
(Multi-colored
LED1)
Data/Cartridge
(Multi-colored
LED2)
1
Paper jam, the printer is ready
LED1 with red light staying on, LED2 off
2
Paper jam during printing
LED1 with red light staying on, multi-colored LED2
off
3
Paper jam, alarming for toner low
LED1 with red light staying on, LED2 off
4
Paper jam, cartridge error (not installed, mismatch,
expired)
LED1 with red light staying on, LED2 off
5
Paper jam, serious printer error (heating roller
abnormalities, laser motor abnormalities,
communication error, opened cover, etc.)
LED1 off, LED2 with red light staying on
6
Paper jam, a job is cancelled via the panel
LED1 off, LED2 with green light flashing quickly
7
Paper shortage in printing, or failed in feeding, only
showing paper errors
LED1 with red light flashing quickly, LED2 off
8
Paper shortage in printing, or failed in feeding,
alarming for toner low
LED1 with red light flashing quickly, LED2 off
9
Paper shortage in printing, or failed in feeding,
cartridge error (not installed, mismatch, expired)
LED1 of
f, LED2 with orange light staying on
10
Paper shortage in printing, or failed in feeding,
and meanwhile, serious printer error (heat
roller abnormalities, laser motor abnormalities,
communication error, opened cover, etc.)
LED1 off, LED2 with red light staying on
11
A job is being cancelled via the panel because of
paper shortage in printing or failure in feeding
LED1 with green light off, LED2 with green light
flashing quickly
9-1
9
Chapter
Routine Maintenance
9. Routine Maintenance.......................................................................................................................9-2
9.1. Cleaning the Printer ..................................................................................................................9-2
9.2. Maintenance of Laser Toner Cartridge .....................................................................................9-4
9.2.1. Use and Maintenance of Laser Toner Cartridge ................................................................9-4
9.2.2. Service Life of Laser Toner Cartridge .................................................................................9-4
9.2.3. Replace Laser Toner Cartridge ..........................................................................................9-5
9-2
9. Routine Maintenance
9.1. Cleaning the Printer
Please clean the printer in accordance with the following steps:
1.
T
urn of
f the main power switch and unplug the power cord and USB cable.
P2200/P2500 Series P2600 Series
2. Use a soft cloth to wipe the outside of the printer clean.
P2200/P2500 Series P2600 Series
Note: • Please use mild detergents.
9-3
3. Open the upper cover and take out the laser toner cartridge.
P2200/P2500 Series P2600 Series
4. Clean the inside of the printer by using a dry and lint-free cloth to gently wipe the shaded
area as shown in the gure below.
P2200/P2500 Series P2600 Series
Note: • When removing the laser toner cartridge, put the cartridge in a protective bag or
wrap it with thick paper to avoid direct light damaging the photosensitive drum.
9-4
9.2. Maintenance of Laser Toner Cartridge
9.2.1. Use and Maintenance of Laser Toner Cartridge
For better print quality, please use the original Pantum laser toner cartridge.
9.2.2. Service Life of Laser Toner Cartridge
Service life of the laser toner cartridge depends on the amount of toner that print jobs require.
When the printer LED indicator shows the status in the following gure, it indicates that the
laser toner cartridge life has expired and needs to be replaced.
Note: when using the laser toner cartridge, please pay attention to the following:
• Unless used immediately, otherwise, do not remove the laser toner cartridge from
the package.
Do not attempt to refill the laser toner cartridge without authorization. Otherwise,
the resulting damage is not included in the printer warranty.
• Please store the laser toner cartridge under a cool and dry environment.
• Toner inside the laser toner cartridge is combustible. Please do not put the laser
toner cartridge near any source of ignition, so as to avoid causing a fire.
• When removing or disassembling the laser toner cartridge, please pay attention to
the toner leakage problem. In case of the toner leakage resulting in that the toner
contacts with your skin or splashes into your eyes and mouth, please immediately
wash with clear water, and consult a doctor immediately if you feel unwell.
• When placing the laser toner cartridge, please keep it away from the area
reachable by children.
9-5
9.2.3. Replace Laser Toner Cartridge
Replacement steps are as follows:
1. Open the upper cover, and remove the empty laser toner cartridge along the guides.
P2200/P2500 Series P2600 Series
2. Open the package of a new laser toner cartridge, hold the handle of the cartridge and
gently shake around 5-6 times, so as to make the toner evenly distributed inside the cartridge.
P2200/P2500 Series P2600 Series
Note: before replacing the laser toner cartridge, please pay attention to the following:
• The laser toner cartridge surface may contain toner. Please remove it carefully to
avoid spilling.
• Put the removed laser toner cartridge on a piece of paper to avoid the toner from
accidently spilling.
• After removing the protective cover, please immediately install the laser toner
cartridge into the printer, so as to avoid photosensitive drum damage caused by
exposing to too much direct sunlight or indoor light.
• While installing the laser toner cartridge, do not touch the surface of the
photosensitive drum so as not to scratch it.
9-6
3. Remove the protective cover
, and put the laser toner cartridge into the printer along the
guides
P2200/P2500 Series P2600 Series
P2200/P2500 Series P2600 Series
4. Close the upper cover tightly
P2200/P2500 Series P2600 Series
Note: • Check whether there is any seal on it before installing the laser toner cartridge
into the printer; if there is any, please tear off the seal and then install the cartridge.
10-1
10
Chapter
Troubleshooting
10.
Troubleshooting . ........................................................................................................................10-2
10.1. Clearing Jammed Paper ......................................................................................................10-2
10.1.1. Paper Jam in the Feed Port ...........................................................................................10-3
10.2. Common Troubleshooting .....................................................................................................10-6
10.2.1. Common Trouble ...........................................................................................................10-6
10.2.2. Image Defects . .............................................................................................................10-8
10.1.2. Paper Jam inside the Printer..........................................................................................10-3
10-2
10. T
roubleshooting
Please read this section carefully. It can help you solve common trouble in the printing
process. If the problems appeared cannot be solved, please contact Pantum Aftersales
Service Center.
Prior to handling common trouble, rst check that:
• The power cord is connected correctly and the printer is powered on.
• All of the protective parts are removed.
• The laser toner cartridge is correctly installed.
• The output bin is fully closed.
• The paper is correctly loaded into the tray.
• The interface cable is correctly connected between the printer and the computer.
• The correct printer driver is selected and installed properly.
• The computer port is properly congured and is connected to the proper printer port.
10.1. Clearing Jammed Paper
Note: • Remove the jammed paper in accordance with the following steps, close the
upper cover and tidy the paper in the tray, then the printer will automatically
resume printing. If the printer cannot automatically start printing, please press the
button on the control panel.
• If the printer still does not start printing, please check whether all the jammed
paper inside the printer are cleared.
• If you cannot remove the jammed paper yourself, please contact your local
Pantum authorized repair center or send the printer to the nearest Pantum
authorized service center for repair.
10-3
10.1.1. Paper Jam in the Feed Port
P2200/P2500 Series
P2600 Series (automatic feeder tray and
manual feeder tray)
If the paper does not move while being pulled, or there is no paper in this area, please
check the inside of the printer.
10.1.2. Paper Jam inside the Printer
1. Open the upper cover.
P2200/P2500 Series P2600 Series
If the output bin is open, please close it first.
Gently pull the jammed paper straight out.
10-4
2. Open the upper fuser guide to decrease the pressure of compression spring.
P2200/P2500 Series P2600 Series
3. Pull the jammed paper out of the fuser unit.
P2200/P2500 Series P2600 Series
If no jammed paper is found, please go to the next step.
4. Remove the laser toner cartridge along the guides
P2200/P2500 Series P2600 Series
10-5
5. Slowly pull the jammed paper out along the paper output orientation.
P2200/P2500 Series P2600 Series
6. After removing the jammed paper, insert the laser toner cartridge into the printer along the
guides until you hear a click assuring you that the cartridge is fully inserted.
P2200/P2500 Series P2600 Series
7. Put the paper in the tray neatly, and do not carry out the next print until the indicator
resumes print-ready status.
P2200/P2500 Series P2600 Series
10-6
10.2. Common Troubleshooting
10.2.1. Common Trouble
Trouble Cause Solution
Printer Problems
The printer
does not work
The cable between the computer
and the printer is not connected
properly.
Error in specifying the print port.
The printer is ofine, and Use
Printer Ofine is checked.
The printer does not recover from
an internal error, such as a paper
jam, paper empty, etc.
Disconnect and then reconnect the printer
cable.
Check the printer settings to ensure that
the print job is sent to the correct port.
If the computer has more than one port,
make sure that the printer is connected
to the correct port.
Make sure that the printer is in the
normal online status.
Problems in cartridge
The cartridge
chip can not
be recognized
The cartridge chip is dirty.
The contact spring or copper pillar
of the cartridge chip is dirty.
Please clean the surface of the
cartridge chip.
Please clean the contact spring or the
copper pillar.
Problems in Handling Paper
Paper feed
failure
The print media is loaded
incorrectly.
The print media is beyond the
usage specication range.
The feed roller is dirty.
Please correctly load the print media. If
you use special print media for printing,
please print with the manual feeder tray.
Please use the print media within the
specication range.
Clean the feed roller.
Paper Jam There is too much paper in the tray.
The print media is beyond the
usage specication range.
There is foreign matter in the feed
channel.
The feed roller is dirty.
Internal parts failure.
Remove excess paper from the tray. If
you print on special print media, please
use the manual feeder tray.
Make sure to use the paper that meets
specications. If you print on special
print media, please use the manual
feeder tray.
Clean the feed channel.
Clean the feed roller.
Print with
multipage fed
in
Excessive static electricity on the
print media.
The print media is damp and sticks
together.
Internal parts failure.
Separate the print media to eliminate
some static electricity. It is suggested
that you use the recommended print
media.
Separate the print media or use better
and dry print media.
10-7
The vapor
comes out
around
the paper
discharge area
The heat generated during the
toner fusing causes the paper to
vapor (This happens even more
often when you use dampened
paper under low ambient
temperature)
Vapor is not an abnormality in this case,
but still you can use newly unpacked
paper to avoid generation of vapor. Also,
keep your paper from the damp. Power
off the printer and unplug the power
cord when there is a smell of burning.
Then consult Pantum support center. It
may causes the re or the electric shock
if you continue to use the printer under
this situation.
Note: • If the problem remains, please contact Pantum Customer Service.
Trouble Cause Solution
Problems in Handling Paper
10-8
10.2.2. Image Defects
Trouble Cause Solution
P
ABCD
abcde
12345
The printout is whitish
or light
• Toner is low.
• The print media does not meet
usage specication, such as the
media is damp or too rough.
• The resolution in the print
program is set too low.
• The laser toner cartridge is
damaged.
• Please properly use the print
media within the specication
range.
• Setup the print resolution in the
program.
P
Toner spots
• The laser toner cartridge is dirty
or leaks toner.
• The laser toner cartridge is
damaged.
• The print media that does not
meet usage specication, such as
the media is damp or too rough.
• The feed channel is dirty.
• Please use the print media
within the specication range.
• Clean the feed channel.
White spots
• The print media that does not
meet usage specication, such as
the media is damp or too rough.
• The feed channel is dirty.
• The internal part of the laser toner
cartridge is damaged.
• The reective glass of the laser
inside the printer is dirty.
• Please use the print media
within the specication range.
• Clean the feed channel.
• Clean the reective glass of the
laser.
P
Toner comes off
• The print media that does not
meet usage specication, such as
the media is damp or too rough.
• The inside of the printer is dirty.
• The laser toner cartridge is
damaged.
• The internal part of the printer is
damaged.
•
Please use the print media within
the specication range. If you use
special print media,
please print
with the manual feeder tray.
• Clean the inside of the printer.
Black vertical stripes
• The laser toner cartridge is dirty.
• The internal part of the laser toner
cartridge is damaged.
• The reective glass of the laser
inside the printer is dirty.
• The feed channel is dirty.
• Clean the reective glass of the
laser at the back of the printer.
• Clean the feed channel at the
back of the printer.
10-9
Trouble Cause Solution
Black background
(gray background)
• The print media that does not
meet usage specication, such as
the media is damp or too rough.
• The laser toner cartridge is dirty.
• The internal part of the laser toner
cartridge is damaged.
• The feed channel is dirty.
• The transfer voltage inside the
printer is abnormal.
• Please use the print media
within the specication range.
• Clean the feed channel inside
the printer.
Cyclical traces appear
• The laser toner cartridge is dirty.
• The internal part of the laser toner
cartridge is damaged.
• The fuser component is damaged.
• Clean the laser toner cartridge
or replace it with a new one.
• Please contact Pantum
Customer Service to repair and
replace the fuser component.
Skewed pages
• The print media is loaded
incorrectly.
• The feed channel of the printer is
dirty.
• Ensure correct loading of the
print media.
• Clean the feed channel inside
the printer.
Wrinkled paper
• The print media is loaded
incorrectly.
• The print media does not meet
the usage specication.
• The feed channel inside the
printer is dirty.
• The fuser component of the
printer is damaged.
• Ensure correct loading of the
print media.
• Please use the print media
within the specication range for
printing.
• Clean the feed channel inside
the printer.
The back of the
printout is dirty
• The laser toner cartridge is dirty.
• The transfer roller inside the
printer is dirty.
• The transfer voltage inside the
printer is abnormal.
• Clean the laser toner cartridge
or replace it with a new one.
• Clean the internal transfer
components of the printer.
10-10
Trouble Cause Solution
Whole page dark
• The laser toner cartridge is
installed incorrectly.
• The internal part of the laser toner
cartridge is damaged.
• Abnormal charge inside the
printer; the laser toner cartridge is
not charged.
• Ensure to install the cartridge
correctly.
The toner does not
adhere to the paper
• The print media that does not
meet usage specication, such as
the media is damp or too rough.
• The inside of the printer is dirty.
• The laser toner cartridge is
damaged.
• The internal part of the printer is
damaged.
•
Please use the print media within
the specication range. If you use
special print media,
please print
with the manual feeder tray.
• Clean the inside of the printer.
Horizontal stripes
• The laser toner cartridge is
incorrectly installed.
• The laser toner cartridge might be
damaged.
• The internal part of the printer is
damaged.
• Ensure to install the cartridge
correctly.
11-1
11
Chapter
Product Specication
11. Product Speci ication . .....................................................................................................................11-2
11.1. P2200/P2500 Series Speci ication ...........................................................................................11-2
11.1.1. Speci ication Overview ......................................................................................................11-2
11.1.2. Printing Speci ication .........................................................................................................11-3
11.2. P2600 Series Speci ication ......................................................................................................11-4
11.2.1. Speci ication Overview ......................................................................................................11-4
11.2.2. Printing Speci ication .........................................................................................................11-5
11-2
11. Product Specification
11.1. P2200/P2500 Series Speci ication
11.1.1. Speci ication Overview
Processor 600MHZ
Memory 64MB/128MB/258MB
Power Supply
Model:
P2200/P2201/P2203/P2207/P2209/
P2500/P2501/P2503/P2505/P2507/
P2509/P2500W/P2500N/P2505N
220V Model: AC 220-240V, 50/60Hz, 3.0A
100V Model: AC 100-127V, 50/60Hz, 6.0A
110V Model: AC 110-127V, 50/60Hz, 6.0A
(Note: For the power supply and voltage that is suitable
for this printer, please refer to the nameplate on the
back of the printer. Please strictly use the power supply
for the printer according to its specication.)
Networked standby power
consumption
＜
3.0W
Communication interface Hi-Speed USB 2.0;
Wi-Fi 802.11b/g/n
Operation
environment
Best print quality 10-32 °C
Humidity range for
operation
20 to 80% RH
Product Size (W*D*H) about 337mm*220mm*178mm
Weight (excluding the laser toner
cartridge)
about 4.0kg (excluding the attached laser toner
cartridge)
Control Panel LED
Note: • Specication values are slightly different for different models of printers with
different functions. These values are based on the initial data. For more
information about the latest specification, please visit: www.pantum.com
11-3
11.1.2. Printing Specification
Print Speed A4 20/22ppm
Letter 21/23ppm
First Page Print Time 7.8s
Print Language GDI
Maximum print size Legal (216mm*355.6mm)
Paper Input
Capacity
Standard Tray 150 pieces (80g/m²)
Paper Output
Capacity
Print-side down 100 pieces (80g/m²)
Print Media Media Type Plain paper, thin paper, thick paper, transparent lm, card
paper, label paper, envelope
Media size A4, A5, JIS B5, IS0 B5, A6, Letter, Legal, Executive,
Folio, Ocio, Statement, Japanese Postcard, Monarch
Env, DL Env, C5 Env, C6 Env, No.10 Env, ZL, Big 16K,
Big 32K, 16K, 32K, B6, Yougata4, Postcard, Younaga3,
Nagagata3, Yougata2.
Media weight 60~163g/m²
11-4
11.2. P2600 Series Specification
11.2.1. Speci ication Overview
Processor 600MHz
Memory 64MB/128MB
Power Supply 220V Model: AC 220-240V, 50/60Hz, 3.0A
100V Model: AC 100-127V, 50/60Hz, 6.0A
110V Model: AC 110-127V, 50/60Hz, 6.0A
(Note: For the power supply and voltage that is suitable
for this printer, please refer to the nameplate on the
back of the printer. Please strictly use the power supply
for the printer according to its specication.)
Communication interface Hi-Speed USB 2.0;
Wi-Fi 802.11b/g/n
100Base-Tx Ethernet;
Operation
environment
Best print quality 10-32 °C
Humidity range for
operation
20%-80% RH
Product Size (W*D*H) 380*261*236mm
Weight (excluding the laser toner
cartridge)
about 5.3kg (excluding the attached laser toner
cartridge)
Control Panel LED
Note: • Specication values are slightly different for different models of printers with
different functions. These values are based on the initial data. For more
information about the latest specification, please visit: www.pantum.com
11-5
11.2.2. Printing Specification
Print Speed A4 24ppm
Letter 25ppm
First Page Print Time < 8.5s
Print Language GDI
Maximum print size Legal (216mm*355.6mm)
Paper Input
Capacity
Standard Tray 150 pieces (80g/m²)
Multipurpose
Tray
1 piece (60~163g/m²)
Paper Output
Capacity
Print-side down 100 pieces (80g/m²)
Print Media Media Type Plain paper, thin paper, thick paper, transparent lm, card
paper, label paper, envelope
Media size A4, A5, JIS B5, IS0 B5, A6, Letter, Legal, Executive,
Folio, Ocio, Statement, Japanese Postcard, Monarch
Env, DL Env, C5 Env, C6 Env, No.10 Env, ZL, Big 16K,
Big 32K, 16K, 32K, B6, Yougata4, Postcard, Younaga3,
Nagagata3, Yougata2.
Media weight 60~163g/m²
