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en Frequently Asked Questions (FAQ)
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{Frequently Asked
Questions (FAQ)
Fr equent l y As k e d Quest i ons ( F AQ)
Using the appliance
Why can I not switch on the hob and why is the childproof lock symbol lit?
The childproof lock is now active.
You can find information about this function in the section ~ "Childproof lock".
Why are the illuminated displays flashing and why is a signal sounding?
Remove any liquid or remnants of food from the control panel. Remove any objects from the control panel.
You can find out how to deactivate the audible signal in section ~ "Basic settings".
The ventilation system does not switch on even though the automatic start is set.
Switch on the ventilation system manually or check the configuration of the automatic mode. You can find additional information about this
in section ~ "Basic settings".
The ventilation system remains on even though the cooking zones have been switched off.
Manually switch off the ventilation system.
You can find additional information about this setting in section ~ "Operating the appliance".
The air intake is too weak.
Ensure that the metal grease filter is clean.
You can find additional information about changing the filter and cleaning in section ~ "Cleaning".
Noises
Why I can hear noises while I'm cooking?
Noises may be generated while using the hob depending on the base material of the cookware. These noises are a normal part of induc-
tion technology. They do not indicate a defect.
Possible noises:
A low humming noise like the one a transformer makes:
Occurs when cooking at a high heat setting. The noise disappears or becomes quieter when the heat setting is reduced.
Low whistling noise:
Occurs when the cookware is empty. This noise disappears when water or food is added to the cookware.
Crackling:
Occurs when using cookware made from different layers of material or when using cookware of different sizes and different materials at
the same time. The loudness of the noise can vary depending on the quantity of food being cooked or the cooking method.
High-pitched whistling noises:
Can occur when two hotplates are used at the highest heat setting at the same time. The whistling noises disappear or become quieter
when the heat setting is reduced.
Fan noise:
The hob is equipped with a fan that switches on automatically at high temperatures. The fan may continue to run even after you have
switched off the hob if the temperature detected is still too high.
Frequently Asked Questions (FAQ) en
29
Cookware
Which types of cookware can be used with an induction hob?
You can find information on which types of cookware can be used with an induction hob in the section on ~ "Induction cooking"
Why is the hotplate not heating up and why is the heat setting flashing?
The hotplate on which the cookware is standing is not switched on.
Check that you have switched on the correct hotplate.
The cookware is too small for the hotplate that is switched on or it is not suitable for induction cooking.
Check that the cookware is suitable for induction cooking and that it is placed on the hotplate that best corresponds to its size. You can find
information on the type, size and positioning of the cookware in the sections on ~ "Induction cooking", ~ "CombiZone function" and
~ "Move function"
Why is it taking so long for the cookware to heat up or why is it not heating up sufficiently despite being on a high heat setting?
The cookware is too small for the hotplate that is switched on or it is not suitable for induction cooking.
Check that the cookware is suitable for induction cooking and that it is placed on the hotplate that best corresponds to its size. You can find
information on the type, size and positioning of the cookware in the sections on ~ "Induction cooking", ~ "CombiZone function" and
~ "Move function"
Cleaning
How do I clean the induction hob?
Optimal results can be achieved with cleaning products specifically for use on glass-ceramic surfaces. Do not use harsh or abrasive
cleaning products, dishwasher detergents (concentrates) or floor cloths.
To find out how to clean and care for the hob, refer to the section entitled ~ "Cleaning".
There is water in the cabinet underneath the hob.
Check whether the overflow container is full.
To find out how to clean the overflow container, refer to the section entitled ~ "Cleaning".
How often do I need to clean the overflow container?
Clean the overflow container frequently.
To find out how to clean the overflow container, refer to the section entitled ~ "Cleaning".
How often do I need to clean the metal grease filter?
Clean the metal grease filter regularly.
To find out how to clean and care for the filter, refer to the section entitled ~ "Cleaning".
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