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30
ENG
TROUBLESHOOTING
You may solve the problems you may encounter with your product by checking the following points before calling
the technical service.
Check Points
In case you experience a problem about the oven, first check the table below and try out the suggestions.
Problem Possible Cause What to Do
Oven does not operate.
Power supply not available. Check for power supply.
Gas supply not available.
Check if main gas valve is open.
Check if gas pipe is bent or kinked.
Make sure gas hose is connected
to the oven.
Check if suitable gas valve is
being used.
Oven stops during cooking.
Plug comes out from the wall
socket.
Re-install the plug into wall socket.
Turns off during cooking.
Too long continuous operation.
Let the oven cool down after long
cooking cycles.
More than one plugs in a wall
socket.
Use only one plug for each wall
socket.
Oven door is not opening properly.
Food residues jammed between
the door and internal cavity.
Clean the oven well and try to re-
open the door.
Lighter not operating.
Tips or body of ignition plugs are
clogged.
Clean tips or body of ignition
plugs of gas burners.
Gas burner pipes are clogged. Clean gas burner pipes.
Electric shock when touching the
oven.
No proper grounding.
Make sure power supply is
grounded properly.
Ungrounded wall socket is used.
Water dripping. Water or steam may generate
under certain conditions
depending on the food being
cooked. This is not a fault of the
appliance.
Let the oven cool down and than
wipe dry with a dishcloth.
Steam coming out from a crack on
oven door.
Water remaining inside the oven.
Smoke coming out during
operation.
When operating the oven for the
first time
Smoke comes out from the heaters.
This is not a fault. After 2-3 cycles,
there will be no more smoke.
Food on heater.
Let the oven to cool down and
clean food residues from the
heater.
When operating the oven burnt or
plastic odour coming out.
Plastic or other not heat resistant
accessories are being used inside
the oven.
At high temperatures, use suitable
glassware accessories.
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