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13
Pilot won’t light. No gas supply.
Blocked pilot injector.
Ensure gas isolation valve is turned
‘On’ and bottles are not empty.
Call service provider.
Pilot goes out when gas control
knob is released.
Releasing knob before the
thermocouple has heated.
Pilot flame too small.
- Gas pressure too low.
- Partially blocked pilot injector.
Thermocouple faulty.
Hold knob in for at least 20
seconds following ignition of
pilot.
Call service provider.
Call service provider.
Main burner will not light. Incorrect supply pressure.
Faulty gas control.
Call service provider.
Call service provider.
This section provides an easy reference guide to the more common problems that may occur during
operation of your equipment. The fault finding guide in this section is intended to help you correct, or at
least accurately diagnose problems with your equipment.
Although this section covers the most common problems reported, you may encounter a problem not
covered in this section. In such instances, please contact your local authorised service agent who will make
every effort to help you identify and resolve the problem. Please note that the service agent will require the
following information:-
Model Trade Name and Serial Number of the Appliance. (both can be found on the Rating Plate located
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