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English
Troubleshooting
English76
Code
Action
Upper
washer
Lower
washer
1 dC1 dC1
Check the door switch..
• Power off and then power the washer on after 2-3 minutes, and then try
again.
1 LC LC
Check for water leaks.
• Power the washer off, and then check the drain system for any leaks. Once
the leak issue is resolved, power the washer on after 2-3 minutes.
• Depending on the model, the drain system drains water automatically. The
Power and Start/Pause buttons may be disabled during this process.
1 LC1 LC1
Check the drain hose.
• Make sure the end of the drain hose is placed on the floor.
• Make sure the drain hose is not clogged.
• If the information code remains, contact a customer service center.
Others
• Use caution not to overfill any of the compartments (main wash/fabric
softener/bleach).
• Do not spray or use water when cleaning the top door of the upper washer.
Use a cloth to wipe up.
1 HC HC
Check the washing heater.
• Power off the washer, and then contact a Samsung customer service
center.
1 8C
1 8C1
1 8C2
8C
8C1
8C2
Check the MEMS sensor.
• Power off and then power the washer on after 2-3 minutes, and then try
again.
1 OC OC
Water may overflow.
• Close the water tap, and then call for service.
1 3C 3C
Check the motor.
• Power off and then power the washer on after 2-3 minutes, and then try
again.
1 AC6 AC6
Check the PBA communication status.
• Power off and then power the washer on after 2-3 minutes, and then try
again.
1 9C1
1 9C2
9C1
9C2
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a Samsung service center.
Untitled-2 76 2021-05-17 2:04:39
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