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English
Troubleshooting
English72
Problem Action
Does not drain and/ or spin.
• Make sure the drain hose is neither kinked nor obstructed all
the way to the drain system. If there is a drain restriction, call for
service.
• Make sure the debris filter is not clogged.
• Close the door and tap and hold . For your safety, the washer
will not tumble or spin unless the door is closed.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is connected to a drain system that is
not clogged.
• If the washer is not supplied with sufficient power, the washer
temporarily will not drain or spin. As soon as the washer regains
sufficient power, it will operate normally.
Drains with noise.
• At the initial installation, or when the washer has not been used
for an extended period of time, the washer may make deflating
noises while draining. This is not a system failure.
The door does not open.
• Tap
to stop the washer.
• It may take a few moments for the door lock mechanism to
disengage.
• The door will not open until 3 minutes after the washer has
stopped or the power has been turned off.
• Make sure all the water in the drum or tub is drained.
• The door may not open if water remains in the drum or tub. Drain
the drum or tub and open the door manually.
• Make sure the door lock icon is off. The door lock icon turns off
after the washer has drained.
Excessive suds.
• Make sure you use the recommended types of detergent.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or
lightly soiled loads.
• Non-HE detergent is not recommended.
Cannot add additional
detergent.
• Do not fill the detergent or fabric softener compartments beyond
the marked max fill limit.
Untitled-2 72 2021-05-17 2:04:39
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