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13
TROUBLESHOOTING
1. Error Codes
No.
Error Code
Error Message
1
E5
External pump is full
2
Ec (Ec)
Display information transmission abnormal
When Ec occurs, the operation of the dehumidifier will not be controlled.
·Press any button on the control panel to eliminate the alarm.
·Turn off the dehumidifier and unplug it to check if any obstructions.
·Restart the dehumidifier 10 minutes later.
If the ERROR code does not disappear after the restart, immediately contact
MOISWELL customer service at service@moiswell.com
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