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5.6 CLEAN THE MOP MODULE
It is recommended to empty the water accumulated in the
water tank, wash the mopping cloth with water, and air dry it
after using the mop module every time to avoid mildew.
6 COMMON FAULTS
6.1 VOICE PROMPTS
When a fault is detected the LED Status Indicator will turn/flash red and there will be audible voice prompts. Follow the voice
prompt to help resolve the issue.
Voice Prompts Solution
Error 1: Front bumper is
stuck, please check.
• The front bumper is stuck: Please tap repeatedly to remove foreign matters. If there is no
foreign matter, please relocate it and then start it.
Error 2: A wheel is stuck.
Please check whether any for-
eign matter is stuck in the
wheel, or move it to near its
home position to start it.
• If any wheel is stuck, please check whether any foreign matter is stuck in the wheel, or
move it to near its home position to start it.
Error 3: A side brush is stuck,
please check.
• The side brush may be entangled with foreign matters. Please clean and restart it.
Error 4: The rolling brush
is stuck. Please remove and
clean it.
• The rolling brush may be entangled with foreign matters. Please remove and clean it, its
connections, its cover and the suction inlet.
Error 5: The machine is trap-
ped. Please clear obstacles
around.
• The machine may be suspended. Please relocate it and start. If the anti-drop sensor is too
dirty, it may also cause the fault. Please wipe the anti-drop sensor to eliminate the fault.
Error 7: A wheel is suspen-
ded. Please move it to near its
home position to start it.
• A wheel is suspended. Please move it to near its home position to start it.
Error 8: The power is too
low, and the system is about
to shut down automatically.
Please charge it.
• The power is too low, and the system is about to shut down automatically. Please charge it.
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