Greenworks GRV-5011 Robot Vacuum Cleaner Dtof Laser Navigation Technology, 3.3in Thin Body, Vacuum And Mop 2 In 1, Auto Sweeper

www.greenworkstools.comGRV-5011

ASPIRATEUR ROBOTIQUE

ROBOT ASPIRADOR

1 Safety Instructions............................ 4

1.1 Instructions for use............................................ 4

1.2 Safety precautions..............................................4

1.3 About child safety..............................................5

1.4 About the batteries.............................................6

1.5 Scope of use of the product............................... 6

2.4 Mop module.....................................................12

2.5 Dust collecting and charging dock.................. 12

3 Installation....................................... 14

3.1 Assemble the dust collecting and charging

dock ................................................................ 14

3.2 Installation of Dust collecting and

charging dock ..................................................15

4 Operating Instructions....................16

4.1 Use of the machine.......................................... 16

4.2 Sweep modes................................................... 17

5.1 Clean dust box and water tank.........................21

5.2 Clean the main brush....................................... 22

5.3 Clean its side brushes...................................... 22

5.4 Clean caster......................................................22

5.5 Clean sensors and charging electrodes............ 22

5.6 Clean the mop module.....................................23

6 Common Faults............................... 23

6.1 Voice prompts.................................................. 23

6.2 Troubleshooting...............................................25

6.3 Faults in Wi-Fi connection.............................. 26

1 SAFETY INSTRUCTIONS

Please review the following basic safety precautions before using the product:

• Read the user manual carefully and follow the instructions in the user manual when using the product.

• Keep the user manual for future reference.

• If you need to transfer the product to a third party, include the user manual with the product.

• Any operation not in conformity to the instructions in the user manual may result in serious personal injury or damage to the

• This appliance is to only be used with the power supply provided.

This product should only be

used indoors.

Prevent the suction of water,

oil or other liquids, which

may damage the vacuum

cleaner.

Remove scattered wires from

floor before use to avoid af-

fecting the normal operation

of the vacuum cleaner.

Remove fragile objects before

use.

The charging dock should be

placed on a flat floor by a wall

to ensure proper product func-

When the product is working,

removal of the charging dock

will affect the normal recharg-

Do not use product to vacuum

sharp objects (e.g., shattered

glass, nails, etc.) to avoid dam-

sive environment.

• Keep away from children! This appliance should only be used by children aged

eight (8) and above and/or persons with reduced physical, sensory or mental capa-

bilities or lack of experience and knowledge if they have been provided supervision

and/or instructions concerning safe use of the appliance, and fully understand the

hazards involved.

• This is not a toy. Children should not play with the appliance.

• Children should not clean or do maintenance without supervision.

2. Before discarding the product, please remove the battery as follows:

• Use a screwdriver to loosen the screws of the side brush and the base decoration plate;

• Remove the base plate.;

• Take out the battery and unplug the connection cable between the battery and the vacuum.

3. Make sure that the product is powered off before removing the battery. Battery should be disposed of

properly.

4. Contact manufacturer’s service department for battery replacement.

5. Use of incorrect batteries may cause injury or accident.

6. If the batteries leak, prevent the contact of the liquid with the skin or clothing. Immediately wipe it with a

dry cloth and send it to the recycling station or designated maintenance point. Do not discard battery.

Manufacturer’s warranty will be null and void under any of the following circumstances:

• Damage due to the user’s failure to operate the product in strict accordance with our user manual, or due to improper

storage;

• The machine or parts have exceeded the free warranty period;

• Damage due to disassembly by those other than the manufacturer or maintenance personnel authorized by manufacturer.

• A valid purchase voucher number cannot be provided;

• The product model on the warranty card does not match the product to be repaired, or is altered in any way;

• Damage caused by uncontrollable factors such as natural disasters;

• Product failure or damage caused by unexpected factors or man-made causes (including operational errors, liquid ingress,

improper plugging/unplugging, scratching, handling, bumping, input of inappropriate voltage, etc.)

6

(1) This device may not cause harmful interference,and

(2) This device must accept any interference received, including interference that may cause undesired operation.

2. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority

to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of

the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the

instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not

occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be

2 PRODUCT OVERVIEW

• You may not be able to start the machine when the

battery is low. Please fully charge it and try again.

• To ensure the service life of the battery, please

charge and discharge at least once every six months.

• To enter the low power standby mode when the

machine is being charged, press and hold

and

for 20 seconds until the power status indicator

goes off. Wi-Fi will be disabled when this mode

is active. Press

to exit the low power standby

mode.

If the mobile phone cannot be connected to the robot,

please refer to – “Reset Wi-Fi”.

and simultaneously till the voice

• If it cannot be repaired after the above operations,

•

Press

and simultaneously for 3 seconds to reset

your Wi-Fi connection when your router has changed,

you've forgotten the password or your phone is unable to

•

Auto Sweep is the default mode after startup. Press

to start it. The machine will start off the charging dock,

automatically scan and plan the sweep map and path,

and sweep your rooms. After the task is complete, the

machine will return automatically for recharge. It is fast

and convenient.

• After the mode is enabled, the machine will sweep a

cleaned, press and hold

for 3 seconds to start it up.

b. Startup using app: Open the app, select Pin n Go, and

follow the instructions.

• Select Zone in the app and set a sweep area. The machine

• Use the mobile APP to set the zone cleaning, and the

• Manual Remotely-Controlled Sweep is available in the

app to make the machine go to the area to be cleaned.

Select an sweep intensity in this app as required:

• Floor mopping only

• Quiet

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of mopping water (3 levels) in the app as necessary. (To

prevent the machine from wetting any of your carpets when

mopping your floor, it is recommended to place virtual wall

(for no mopping) around carpet areas using the app to protect

your carpets)

④ When the machine returns to the charging dock after

completing its work, hold buckles on both sides by hand and

mopping.

remove the mop module.

recommended to sweep your floor three times with the

machine before installing the mop module.

too long but removed in time.

• Real-time mapping helps you easily understand the sweep

Generate a complete floor plan of your rooms:

a. Open room doors so that the machine generates a map

of each room;

machine will try repositioning and may regenerate a map

to adapt to the surrounding environment. Details are as

follows:

a. If repositioning is successful, the machine will resume

sweep;

b. If repositioning fails, the machine will regenerate a

map to ensure normal navigation for new sweep;

c. If repositioning fails and virtual boundary information

(restricted area) is available in the original map, the

machine will not start a new sweep to avoid crossing any

• If any wheel is stuck, please check whether any foreign matter is stuck in the wheel, or

• The side brush may be entangled with foreign matters. Please clean and restart it.

• The rolling brush may be entangled with foreign matters. Please remove and clean it, its

• The power is too low, and the system is about to shut down automatically. Please charge it.

• The machine is too close to magnetic stripes in a virtual wall or strong magnetic field

• The machine is tilted during startup. Please put the machine on the horizontal ground to

• Please install the dust box and filters back, and make sure that filters and the dust box are

• The machine is too close to a restricted area during starting. Please relocate it to start.

• The pressure sensor for laser cover is pressed or stuck. Please relocate it to start.

• The battery temperature is too high or too low. Please wait for the battery temperature to be

• If the error persists, please contact our Service Department.

• Please check whether any foreign matter is stuck in a wheel and try to restart the machine.

• If the error persists, please contact our Service Department.

• Please check whether any foreign matter is stuck in a side brush and try to restart the

• Please clean the dust box and filters and try to restart the machine.

• If the error persists, please contact our Service Department.

• Please remove and clean it, its connections, its cover and the suction inlet. Please try to

• If the error persists, please contact our Service Department.

• Please clean the water tank, water pump connections on the tank and water pump connec-

• If the error persists, please contact our Service Department.

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• Make sure the battery is fully charged.

• If the problem persists, please reset the machine (see the "Operating Instructions > System

Reset" section herein).

• Check whether the machine is stuck or blocked by obstacles.

• Check whether the battery is too low.

• If the problem persists, please shut it down, wait for 3 seconds, and then restart it.

• Make sure the machine has been powered on.

• Set the time and schedule the time for automatic sweep with the app.

• Check whether filters are wet due to water or other liquids on the floor. Let filters dry naturally

thoroughly before use.

• Check whether the indicator on the charging dock is on (when the machine is not on the charg-

ing dock). If not, please contact our service center for repair or replacement of the charging

dock.

• Check whether the indicator on the charging dock is off and the indicator on the machine is

flashing during charging.

• Wipe dust off charging electrodes with dry cloth.

• Clear the charging dock of objects within 0.5m on the left and right sides and within 1.5m

ahead.

• Check whether the rolling brush and the brush cover are installed correctly.

• Carefully clean the sensor with dry cloth.

• Restart the machine.

• Make sure there is enough water in the water tank.

• Check whether the mop module is installed correctly. Upon correct installation, you will hear

related voice prompt.

• Check whether the water outlet is blocked.