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The product prints slowly ........................................................................................ 157
Solve easy-access USB printing problems ................................................................................ 158
The Retrieve From USB menu does not open when you insert the USB flash drive .......... 158
The file does not print from the USB flash drive ......................................................... 159
The file that you want to print is not listed in the Retrieve from USB menu ..................... 159
Solve USB connection problems ............................................................................................. 160
Solve wired network problems ............................................................................................... 161
The product has a poor physical connection ............................................................. 161
The computer is using the incorrect IP address for the product ..................................... 161
The computer is unable to communicate with the product ........................................... 162
The product is using incorrect link and duplex settings for the network ......................... 162
New software programs might be causing compatibility problems .............................. 162
The computer or workstation might be set up incorrectly ............................................. 162
The product is disabled, or other network settings are incorrect ................................... 162
Solve product software problems (Windows) ........................................................................... 163
A print driver for the product is not visible in the Printer folder .................................... 163
An error message was displayed during the software installation ................................ 163
The product is in Ready mode, but nothing prints ...................................................... 163
Solve product software problems (Mac OS X) .......................................................................... 165
The product name does not appear in the product list in the Print & Fax or the Print &
Scan list ............................................................................................................... 165
A print job was not sent to the product that you wanted ............................................. 165
When connected with a USB cable, the product does not appear in the Print & Fax or
the Print & Scan list after the driver is selected .......................................................... 165
Remove software (Windows) ................................................................................................. 167
Remove the print driver (Mac OS X) ....................................................................................... 168
Index ............................................................................................................................... 169
viii ENWW
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