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FAULT POSSIBLE CAUSE TROUBLESHOOTING
As soon as the
washer is loaded with
water, it discharges.
Hard water.
Increase the amount of detergent following
the manufacturer’s instructions.
Laundry is too tightly packed.
Check that your laundry is spread out.
The end of water drain hose is
too low for the machine.
Check that the drain hose is at the correct
height.
No water in the drum
while washing
No fault. Water is in the unseen
part of the drum.
. . . . . . . . . . . . . . . . . . . . .
Laundry has
detergent residue.
Undissolved detergent may
appear as white spots.
Perform an extra rinse, or clean your laundry
with a brush after it dries.
Grey spots appear
on the laundry.
There is untreated oil, cream
or ointment on your laundry.
Use the amount of detergent as instructed on
the packaging in the next wash.
The spin cycle does
not happen or is
delayed.
No fault. The Unbalanced load
control system has been
activated.
The Unbalanced load control system will try to
spread your laundry. The spin cycle will begin
once the load is balanced. Load the drum
evenly for the next wash.
21
Unsatisfactory
washing result.
TROUBLE CODE POSSIBLE FAULT WHAT TO DO
E01
Shut the door until it clicks. If the error persists,
turn
off
the washer
, unplug it and contact customer
service or an authorised service agent.
E02
E03
E04
ERROR CODES
Your Washing Machine is equipped with a built-in fault detection system, indicated by a combination of
flashing wash operation lights. The most common failure codes are shown below.
The water level or pressure or
inside the washer may be low.
Verify that the tap is fully open and that the water
is on. If the problem persists, the unit will stop after
a while. Unplug the washer, turn off your tap and
contact customer service or an authorized service
agent.
The pump or it’s electrical
connect is faulty or the
pump filter is clogged.
Clean the pump filter. If the problem persists,
contact customer service or an authorized
service agent.
Your washer has an
excessive amount of water.
The door is not shut properly.
The unit will discharge water by itself. Once the
water has drained, turn it off and unplug it. Turn
off the tap and contact customer service or an
authorized service agent.
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