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36
Problem Problem Solving Steps
Surface burners flames are uneven yellow and/or noisy Are the burner ports clogged?
See “Cleaning gas burners” section.
Are the burner caps positioned properly?
See “Cleaning the burner cap and gas spreader” section.
Is propane gas being used?
The appliance may have been converted improperly.
Contact a service technician.
Surface burners makes popping noise
Is the burner wet?
Let it dry.
Is the cap and gas spreader positioned correctly?
Make sure the alignment pins are properly aligned see
“Cleaning the burner cap and gas spreader” section.
Excessive heat around cookware on cooktop Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not
extend more than 1 in (2.5 cm) outside the cooking area.
Cooktop cooking result not what expected Is the proper cookware being used?
See “Cookware” section.
Is the control knob set to the proper heat level?
See “Setting the Control Knobs” section.
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