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V
7.5. VCI Information ............................................................................................................................53
7.6. About ............................................................................................................................................54
8 REMOTE ASSISTANCE ..........................................................................................................................55
9 FAQ ..........................................................................................................................................................56
Q1: Failed to generate Diagnostics report .............................................................................................56
Q2: How to print Diagnostics report .......................................................................................................57
Q3: Failed to extract files .........................................................................................................................57
Q4: Mailbox supported ................................................................................................... 错误!未定义书签。
Q5: How to make an appointment for remote support ..........................................................................58
Q6: How to generate and upload diagnostic log files ...........................................................................58
Q7: How to switch language ....................................................................................................................58
Q8: Failed to diagnose vehicle ................................................................................................................58
Q9: Failed to activate or register .............................................................................................................58
Q10: Failed to turn on when charging ....................................................................................................59
Q11: Failed to open the Diagnostics app ...............................................................................................59
Q12: Failed to enter Vehicle menu ..........................................................................................................59
Q13: Can’t receive the email after sharing the diagnostic report.........................................................60
10 WARRANTY & SERVICES ..................................................................................................................61
11 COMPLIANCE INFORMATION ............................................................................................................61
FCC Compliance .......................................................................................................................................61
CE ..............................................................................................................................................................62
UKCA .........................................................................................................................................................62
SHENZHEN XTOOLTECH INTELLIGENT CO., LTD .....................................................................................63
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