Loading ...
Loading ...
Loading ...
Before you call for service...
Troubleshooting Tips
Problem Possible Causes What To Do
Water hard sometimes Using hot water while the water , Avoid usinghot water during water softening sgstem
softening sgstem isregenerating recharge because the water heater will refillwith hard wate[
SeeAutomatic Hard Water BgpassDuringRechargesection,
page 13.
Control HARDNESSnumber setting , Pressand releasethe SETbutton until HARDNESSshows in the
too low displag. Besurethe number shown isthe same as the actual
grains per gallon hardness of gour water supplg. Seethe Control
section if a change inthe setting is needed.
Grains of hardnessin gout water , Water hardnesscan change over time, especiallgin wellwate[
supplg have increased To check, havethe water tested bg a water analgsis laboratorg
or call gour localwater department. Adjust the HARDNESS
number setting as needed.
Water feels slipperg Absenceof hardness minerals , This is normal. Hardnessin water gives it the abrasive feel
after installation of gou mag have been accustomed to. Theslipperg feelisthe
water softening sgstem clean feelof soft wate[
Water softening sgstem Water softening sgstem isa , Does not use much salt to regenerate-verg efficient.
not using ang salt "demand" unit
Possible saltbridge , Seethe About the Water SoftenerSgstem section,page 14.
Possible plugged nozzle and venturi , Seethe About the Water SoftenerSgstem section,page 14.
Water is blue color Acidic water in copper plumbing , Have the water tested at once.
after water softening
sgstem was installed
Water softening sgstem Meter turbine stuck , See the Service: Manuallg Initiated Electronics Diagnostics
not regenerating section for troubleshooting procedures, page 18.
, Callfor service.
Sensorwire not plugged into , Seethe Service:Manuallg Initiated ElectronicsDiagnostics
the control section for troubleshooting procedures,page 18.
, Callfor service.
No power to unit , Checkthe circuit breakeror fuses.
Mechanical defect , Callfor service.
Cloudiness on glassware Combination of soft water and , This iscalled etching and is permanent. To prevent this
(automatic dishwashers) too much detergent from happening, uselessdetergent if gou havesoft wate[
Wash glassware in the shortest cgcle that will get them clean.
Excessive/high level Valve drain hosepinched, , Ang restriction in this drain hosemag prevent proper
of water in brine tank plugged, elevated too high operation of the nozzleand venturi and reduceor prevent
or otherwise restricted brine draw during recharge.
Nozzleand venturi dirtg, incorrectlg , Seethe Cleaningthe Nozzleand VenturiAssembly section,
assembled or damaged page 14.With water pressureto the water softening sgstem
off,take the nozzleassemblg apart. Inspect,clean and
replace as needed.Ang foreign particle(s),scratches, nicks,
etc.,in the passagescan prevent operation. Be sureholes
2/4 in the gasketare centered over holesin the housing.
Loading ...
Loading ...
Loading ...