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29
Troubleshooting
The RMS-DCDC provides you with a visual for what is
occurring in the system. When the RMS-DCDC is not operating
correctly, then you will need a multi-meter to validate some of
the troubleshooting steps.
RMS-DCDC
does not
turn on
Make sure you are using the provided cable
or that it is a CAT5 or higher if using your own
2.
1.
Make sure the DC-DC MPPT is also powered
on prior to connecting the cable.
3.
Contact Support.
4.
Firmly press the ethernet jack onto the back
port on the RMS-DCDC until you hear aclicking
sound. Do the same when connecting it to the
RS485 port on the DC-DC MPPT.
House
Battery
Over-
discharged
E1
Double check your battery type setting to
determine whether it is correctly set.
2.
1.
Use a multi-meter to determine and validate
the high charging voltage.
Disconnect any extraneous chargers.
4.
3.
Contact support if over-charge continues.
House
Battery
Over-voltage
E2
Ensure you have a charging source through
alternator or solar as the battery needs to
be charged.
2.
1.
Disconnect any loads from the house battery
and allow it to recharge.
3.
Use a multi-meter to measure the battery and
then the battery terminals to determine consisten-
cy, any inconsistency could be a break in the
line.
Error Codes
Troubleshooting
Problem-Solution
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