Samsung NQ5B7993AAA/U4 Buy Beige Series 7 NQ5B7993AAA Air Fry Oven

User Manual - Page 41

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English 41
Troubleshooting
Problem Cause Action
The oven is not level. The oven is installed on
an uneven surface.
Make sure the oven is
installed on at, stable
surface.
There are sparks during
cooking.
Metal containers are
used during the oven/
thawing functions.
Do not use metal
containers.
When power is connected,
the oven immediately
starts to work.
The door is not properly
closed.
Close the door and check
again.
There is electricity
coming from the oven.
The power or power
socket is not properly
grounded.
Make sure the power
and power socket are
properly grounded.
There is water dripping. There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
Let the oven cool and
then wipe with a dry
dish towel.
Steam leaks from the
door.
There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
Let the oven cool and
then wipe with a dry
dish towel.
There is water left in the
oven.
There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
Let the oven cool and
then wipe with a dry
dish towel.
The brightness inside the
oven varies.
Brightness changes
depending on power
output changes
according to function.
Power output changes
during cooking are not
malfunctions. This is not
an oven malfunction.
Cooking is nished, but
the cooling fan is still
running.
To ventilate the oven, the
cooling fan continues to
run for about 5 minutes
after cooking is complete.
This is not an oven
malfunction.
Problem Cause Action
Grill
Smoke comes out during
operation.
During initial operation,
smoke may come from
the heating elements
when you rst use the
oven.
This is not a malfunction,
and if you run the oven
2-3 times, it should stop.
Food is on the heating
elements.
Let the oven cool
and then remove the
food from the heating
elements.
Food is too close to the
grill.
Put the food a suitable
distance away while
cooking.
Food is not properly
prepared and/or
arranged.
Make sure food is
properly prepared and
arranged.
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