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76
7. Appendix
No image is displayed from your PC or video equipment to the
projector�
Still no image even though you connect the projector to the PC
rst, then start the PC.
Enabling your notebook PC’s signal output to the projector�
• A combination of function keys will enable/disable the
external display� Usually, the combination of the “Fn” key
along with one of the 12 function keys turns the external
display on or off�
No image (Logo, blue or black background, no display)�
Still no image even though you press the AUTO ADJ� button�
Still no image even though you carry out [RESET] in the
projector’s menu�
Signal cable’s plug is fully inserted into the input connector
A message appears on the screen�
( _____________________________________________ )
The source connected to the projector is active and available�
Still no image even though you adjust the brightness and/or
the contrast�
Input source’s resolution and frequency are supported by the
projector�
Troubleshooting Check List
Before contacting your dealer or service personnel, check the following list to be sure repairs are needed also by
referring to the “Troubleshooting” section in your user’s manual. This checklist below will help us solve your problem
more efciently.
* Print this page and the next page for your check.
Frequency of occurrence
always sometimes (How often?_____________________) other (__________________)
Power
No power (POWER indicator does not light green)� See also “Status
Indicator (STATUS)”�
Power cord’s plug is fully inserted into the wall outlet�
No power even though you press and hold the POWER button�
Shut down during operation�
Power cord’s plug is fully inserted into the wall outlet�
[AUTO POWER OFF] is turned off
Video and Audio
Image is too dark�
Remains unchanged even though you adjust the brightness
and/or the contrast�
Image is distorted�
Image appears to be trapezoidal (unchanged even though you
carry out the [KEYSTONE] adjustment)�
Parts of the image are lost�
Still unchanged even though you press the AUTO ADJ� button�
Still unchanged even though you carry out [RESET] in the
projector’s menu�
Image is shifted in the vertical or horizontal direction�
Horizontal and vertical positions are correctly adjusted on a
computer signal�
Input source’s resolution and frequency are supported by the
projector�
Some pixels are lost�
Image is ickering.
Still unchanged even though you press the AUTO ADJ� button�
Still unchanged even though you carry out [RESET] in the
projector’s menu�
Image shows ickering or color drift on a computer signal.
Still unchanged even though you change [FAN MODE] from
[HIGH ALTITUDE] to [AUTO]�
Image appears blurry or out of focus�
Still unchanged even though you checked the signal’s resolution
on PC and changed it to projector’s native resolution�
Still unchanged even though you adjusted the focus�
No sound�
Audio cable is correctly connected to the audio input of the
projector�
Still unchanged even though you adjusted the volume level�
Other
Remote control does not work�
No obstacles between the sensor of the projector and the
remote control�
Projector is placed near a uorescent light that can disturb the
infrared remote controls�
Batteries are new and are not reversed in installation�
Buttons on the projector cabinet do not work
[CONTROL PANEL LOCK] is not turned on or is disabled in
the menu�
Still unchanged even though you press and hold the SOURCE
button for a minimum of 10 seconds�
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