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18
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
The air fryer
does not work.
The appliance is not plugged in.
Plug the appliance into an
earthed wall socket.
The START/PAUSE key has not
been pressed.
Press the START/PAUSE key.
The compartments are open
and the selected function is
paused.
Close the compartments to
automatically resume the
selected function.
The cooking
racks will not
slide inside the
unit properly.
There is too much food in the
racks.
The racks are not correctly
placed inside the unit correctly.
Ensure the racks are correctly
the compartment.
Fried snacks
are not crispy
when they
come out of
the fryer.
Wrong type of snacks used.
Use oven snacks or lightly brush
some oil onto the snacks for a
crispier result.
Food stuck together or not in an
even layer.
Shake or turn the food
periodically through the cooking
process.
The fried
ingredients are
not done.
Too much food has been added
to the air fryer.
Put smaller batches of
ingredients in the air fryer.
Smaller batches are fried more
evenly.
The set temperature is too low.
Set to an appropriate
temperature.
The cooking time is too short. Set an appropriate cooking time.
Fresh fries are
fried unevenly
in the air fryer.
Wrong type of potatoes used.
Use fresh potatoes and make
The potato sticks were not
rinsed adequately before frying
Rinse the potato sticks properly
to remove the starch from the
outside.
Fresh fries
are not crispy
when they
come out of
the air fryer.
The crispiness of the fries
depends on the amount of oil
and water in them.
Make sure you dry the potato
sticks properly before you add
the oil.
Cut the potato sticks smaller for a
crispier result.
Add slightly more oil for a crispier
result.
TROUBLESHOOTING
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