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UM DS-2CCx2D9T-xxxx 022520NA (UD02874B-A) 6
your mobile devices, data from cookies, pixel tags, and Web beacons, video content files
that do not contain personal visual identity information, the country and time zone of the
connected Product, geo-location, mobile phone carrier identification, and device software
platform and firmware information.
How We Collect and Use Your Information
Here are some examples of the personal information we may collect and how we may use it:
•
When you create your account to use HIKVISION Services (“Account”), we will collect
information including your name, phone number, and e-mail and physical address. In
addition, when you install and activate Products, we will collect certain basic
information via our HIKVISION Services such as your product name, the product’s
verification code, and serial number, which are unique to the Product connected to the
HIKVISION Services and associated with your Account.
•
When you respond to our e-mails, contact our customer service, or use other customer
support tools, we collect your information to provide you with support, verify your
identity with your Account profile information, and confirm your Product.
We may also use the information we collect for the following purpose:
•
send you reminders, technical notices, updates, alerts, support and administrative
messages, service bulletins, and requested information; and
•
pursuant to our legitimate business interests:
•
operate, maintain, improve, and develop our HIKVISION Services and Products;
•
personalize your experience with our HIKVISION Services and Products;
•
increase the safety of our HIKVISION Services and Products – for example, for user
authentication, security protection, fraud detection, filing, and backups;
•
perform analytics and conduct customer research;
•
communicate and provide to existing customers additional information that may be of
interest to you about our products and services;
•
manage our everyday business needs such as auditing, administration of our HIKVISION
Services, forum management, fulfillment, analytics, fraud prevention, and enforcement
of our corporate reporting obligations and Terms of Service;
•
enhance other information we have about you to help us better understand you and
determine your interests; and
•
in the context of a corporate transaction (e.g., corporate restructuring, sale or
assignment of assets, merger) and to protect our rights or property, to enforce our
Terms of Service and legal notices and for the establishment, exercise, and defense of
legal claims;
with your express consent to
•
send you electronic communications in order to inform you about new products and
services, unless you choose to unsubscribe;
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