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14
This section provides an easy reference guide to the more common problems that may occur during
operation of your appliance. The fault finding guide in this section is intended to help you correct, or at
least accurately diagnose problems with your equipment.
Although this section covers the most common problems reported, you may encounter a problem not
covered in this section. In such instances, please contact your local authorised service agent who will
make every effort to help you identify and resolve the problem. Please note that the service agent will
require the following information:-
Model Trade Name and Serial Number of Appliance. (both can be found on Technical
Data Plate located on appliance.
Element does not work when
turned ‘ON’.
Check individual fuses located
behind control panel.
Check for an electrical short by
checking that there is NO
continuity between any ‘Phase In’
line and metal appliance body
itself.
Check for item failing (element,
control etc) by using a
multimeter.
Replace blown fuse.
Call service provider.
Call service provider.
Complete power failure of the
appliance
Check fuse connection at mains
supply.
Ensure fuse size is correct to car-
ry load.
Check for an electrical short to
appliance.
Replace blown fuse.
Carry out a continuity and
resistance check on appliance.
Call service provider.
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