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English English
42 EN EN 43
Voice Prompt Cause and Solution
Error S1: Battery error
• Open the battery compartment and check whether the
battery is connected and restart the device.
• Battery temperature may be too high or low. Wait until
the battery falls to normal temperatures before use (0 °C
- 40 °C / 32 °F - 104 °F).
• If the issue persists, contact customer support for help.
Error S2: Wheel
module error
• Check whether the wheels are stuck or dust is trapped
inside before restarting the device.
• If the issue persists, contact customer support for help.
Error S3: Side brush
error
• Check whether the side brush is stuck in an unknown
object before restarting the device.
• If the issue persists, contact customer support for help.
Error S4: Suction fan
error
• Check whether the fan blades are stuck in an unknown
object before restarting the device.
• Clean the dust bin and filter before restarting the device.
• If the issue persists, contact customer support for help.
Error S5: Rolling Brush
Error. Refer to Owner's
Manual or app for
help.
• Remove and clean the roller brush, roller brush
connection, roller brush cover and suction inlet before
restarting the device.
• If the issue persists, contact customer support for help.
Specifications
Input 24 V 1 A
Battery Voltage 14.4 V
Power Consumption 50 W
Battery Type
Li-ion 3200 mAh (Typical)
Dust Box Capacity 200 ml
Water Tank Capacity 200 ml
Charging Time 180 - 240 mins
Customer Service
For tutorial videos, FAQs, manuals, and more information, please visit:
https://support.eufylife.com
Contact Us
(US) +1 (800) 988 7973 Mon-Sat 6:15 AM - 6:45 PM (PT);
Sun 6:15 AM - 5:45 PM (PT)
(UK) +44 (0) 1604 936200 Mon-Sun 6:00 - 19:00;
(DE) +49 (0) 69 9579 7960 Mo-Fr 8:00 - 16:00
Sa 9:00 - 16:00
(日本) 03 4455 7823 月-金 9:00 - 17:00
www.eufylife.com
For more support phone numbers, please visit:
https://support.eufylife.com/s/phonecontactus
Or scan the QR code below:
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