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8
Product Status Messages ................................................................................................................ 185
Message Appears Prompting You to Reset Ink Levels..................................................................... 187
Running a Product Check ................................................................................................................ 187
Resetting Control Panel Defaults ..................................................................................................... 189
Solving Setup Problems ................................................................................................................... 190
Product Does Not Turn On or Off................................................................................................. 190
Noise After Filling the Ink............................................................................................................. 190
Software Installation Problems .................................................................................................... 191
Control Panel Setup Problems .................................................................................................... 191
Solving Network Problems ............................................................................................................... 192
Product Cannot Connect to a Wireless Router or Access Point .................................................. 192
Network Software Cannot Find Product on a Network................................................................. 194
Product Does Not Appear in Mac Printer Window ....................................................................... 195
Wireless Network Connection is Unstable on a Mac ................................................................... 195
Cannot Print Over a Network....................................................................................................... 196
Cannot Scan Over a Network ...................................................................................................... 197
Solving Copying Problems ............................................................................................................... 198
Product Makes Noise, But Nothing Copies.................................................................................. 198
Product Makes Noise When It Sits for a While............................................................................. 199
Copies Have Incorrect or Faint Colors......................................................................................... 199
Position, Size, or Margins of Copies are Incorrect ....................................................................... 199
Solving Paper Problems................................................................................................................... 199
Paper Feeding Problems............................................................................................................. 200
Paper Jam Problems Inside the Product ..................................................................................... 201
Paper Ejection Problems ............................................................................................................. 204
Solving Problems Printing from a Computer..................................................................................... 205
Nothing Prints.............................................................................................................................. 205
Product Icon Does Not Appear in Windows Taskbar ................................................................... 206
Printing is Slow ............................................................................................................................ 207
Solving Page Layout and Content Problems.................................................................................... 209
Inverted Image............................................................................................................................. 209
Too Many Copies Print ................................................................................................................ 210
Blank Pages Print ........................................................................................................................ 210
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