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EN - 22
Problem Possible causes Solution
The machine does not
dispense steam.
Keys (13) and (14) ash
in sequence. The machine
did not reach the steam
dispensing temperature.
Wait for the temperature to
be reached.
Lime scale build-up. Perform a descaling cycle.
The machine looses
water from the base.
Drip tray inserted
incorrectly.
Check and introduce it well.
Drip tray full. Empty the drip tray.
Water tank not introduced
correctly.
Introduce the tank into its seat
correctly.
The coffee bean
container cannot be re-
positioned,
Presence of coffee beans
on the grinder ring.
Clean the coffee bean
container using the relevant
cleaning brush supplied.
The coffee only escapes
from one of the two
nozzles.
The coffee is not pressed
well.
Check horizontal pressing is
performed.
The nozzles are
clogged.
The nozzles were not
cleaned after dispensing.
Clean the nozzles well.
The manometer does not
indicate the pressure.
Not enough coffee has
been inserted.
Increase the quantity of
coffee and repeat the
operation.
The coffee hasn't been
pressed enough.
Apply more force when using
the tamper.
Circuit problem. Contact an Authorised After-
sales Centre.
Contact local technical support if the problem is not solved or in case of other types
of faults.
What to do if...