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EN - 20
Problem Possible causes Solution
No coffee is dispensed
from the nozzles.
No water in the tank (7).
The keys (13-14) ash.
Fill the tank (7).
The lter holes (11-12-13-
14) are blocked.
Clean the lter (11-12-13-
14) with a brush or the pin
supplied.
The tank (7) is not inserted
correctly or is empty.
Insert the tank (7) correctly and
make sure it contains water.
Lime scale build-up.
Perform a descaling cycle.
The manometer indicates
an over-pressure.
Make the coffee again
introducing less powder or
coarser powder.
The ground coffee is too ne. Adjust grinding level to a thicker
level.
Excessive tamping. Use less coffee.
You are using too much
coffee.
Reduce the amount of coffee.
The coffee drips from
the lter-holder (20) and
not from the nozzles.
The lter-holder (20) is not
attached correctly or is
dirty.
Attach the lter-holder (20)
and rotate it fully home.
Clean the lter-holder (20).
The dispensing unit gasket
is worn.
Have it replaced at an
authorised After-sales Centre.
The nozzle holes are
blocked.
Clean the nozzle holes.
The lter holder (20) will
not attach to the coffee
machine.
The lter has been
overlled.
Check the amount of coffee
dosed.
The coffee machine
does not work and all
the LEDS ash.
Possible fault. Unplug the coffee machine
and contact an Authorised
After-sales Centre.
The coffee is light in colour
and comes out of the
nozzle quickly.
The ground coffee has not
been tamped sufciently.
Tamp the coffee harder.
There is insufcient ground
coffee.
Increase the amount.
The ground coffee is too
coarse.
Set grind to a ner level.
What to do if...
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