Loading ...
Loading ...
Loading ...
27
DISPLAYED MESSAGE MEANING SOLUTION
Connectivity is active, but the cloud cannot
be reached.
If just turned on, wait for the appliance to
complete the start up procedure.
If the problem continues, disable the connec-
tion then enable again as described in section
“6.3 Connectivity”.
Make sure the lights on the router indicate
that the network is active.
If the problem continues, turn the appliance
and home router o then on again.
21. TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact customer services.
PROBLEM POSSIBLE CAUSE SOLUTION
The appliance does not come on It is not plugged into the mains socket. Plug into the mains socket (g. 1).
The coee is not hot. The internal circuits of the appliance have
cooled down because 2-3 minutes have
elapsed since the last coee was made.
Before making the coee, heat the in-
ternal circuits by rinsing using the rinse
function
(see section “6.1 Rinsing”).
Coee temperature setting too low.
Set a hotter coee temperature in the
settings menu (C3) (see section “6.5 Coee
temperature”).
The cups were not preheated. Warm the cups by rinsing them with hot
water (Please note: you can use the hot
water function).
The machine must be descaled
Proceed as described in section “16. Des-
caling”. Next, check the water hardness
(“17.1 Measuring water hardness”) and
make certain the machine setting match-
es the local water supply hardness (“17.2
Setting water hardness”).
The coee is weak or not creamy enough. The coee is ground too coarsely. Access the settings menu (C3) and follow
the instructions to adjust grinding. The
eect is only visible after delivering 3
coees (see section “6.4 Adjust grinder”).
The coee is unsuitable. Use coee for espresso machines.
Coee not fresh. The coee pack has been opened for too
long and has lost its taste.
The coee is delivered too slowly or a
drop at a time.
The coee is ground too nely. Access the settings menu (C3) and follow
the instructions to adjust grinding. The
eect is only visible after delivering 3
coees (see section “6.4 Adjust grinder”).
→
Loading ...
Loading ...
Loading ...