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25
DISPLAYED MESSAGE MEANING SOLUTION
The new settings have not been
saved
While customising the drinks (see section “13.
“My” function (“Hot” drinks only)”), preparation
has been deliberately interrupted by pressing “X”
or an alarm has been triggered.
Press “X” to go back to the homepage (C) to view the
alarm causing the interruption. Follow the instruc-
tions corresponding to the alarm displayed (see
section “20. Displayed messages”)
I am unable to complete your
drink. Reduce the intensity and
try again
The grinding is too ne and the coee is
delivered too slowly or not at all.
Select a milder “Intensity” (see “8.3 Customis-
ing the drinks”)
If the water softener lter (D4) is present,
an air bubble may have been released in-
side the circuit, obstructing delivery.
Press “OK” and deliver a little water (see section
“10. Preparing hot water and hot tea”) until the
ow is regular. If the problem continues, remove
the lter (see section “18.2 Replacing or remov-
ing the lter”)
I am unable to complete your
drink. Adjust the coee grinder,
increasing the dial position one
unit at a time
The grinding is too ne and the coee is
delivered too slowly or not at all.
Press “OK” and adjust the coee grinder (see
“6.4 Adjust grinder”).
Please select a lighter intensity
or reduce pre-ground coee
quantity
Too much coee has been used. Select a milder “Intensity” (see “8.3 Customis-
ing the drinks”) or reduce the quantity of pre-
ground coee (maximum 1 measure). Press
“OK to go back to the homepage or wait until
the message disappears.
Please store the milk carafe in
the fridge
A milk-based drink has been prepared
and the milk carafe is still inserted in the
appliance
Remove the carafe and place in the refrigerator.
The machine needs to be des-
caled. Press OK to start (~50min)
The machine must be descaled. To proceed with descaling, press “OK” and
follow the guided procedure, otherwise press
“Cancel”. In this case, the
symbol (C4)
appears on the homepage (C) to remind you
that descaling is needed (see section “16.
Descaling”).
The process has been interrupted.
Please press Ok to continue
Descaling process interrupted or not cor-
rectly completed
Press Ok to continue (see section “16.
Descaling”).
Please replace the water lter.
Press OK to start
The water softener lter (D4) is exhausted. Press “OK” to replace or remove the lter,
or “Cancel” to carry out the procedure later.
Follow the instructions in section “18. Water
softener lter”.
General alarm: Please refer to
user manual / Coee Link App
The inside of the appliance is very dirty. Clean the inside of the appliance thoroughly,
as described in section “15. Cleaning”. If the
message is still displayed after cleaning, con-
tact De’Longhi Customer Services and/or an
approved Service Centre
→
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