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• If you have too many photos on your memory card or device, you may not see all the photos you
expect or may be prompted to select a group of photos by date. Reduce the number of photos on your
card or select one group of photos at a time. Check the specifications for the maximum number of
photos.
Parent topic: Solving Memory Card Problems
Related references
Memory Card Types
Memory Card File Specifications
USB Device File Specifications
Related tasks
Inserting a Memory Card
Related topics
Printing from a Memory Card
Using an External Device with Your Product
Cannot Transfer Photos To or From a Memory Card or Device
If you have problems transferring photos to or from a memory card, try these solutions:
• Make sure your memory card or device is compatible with the product.
• Make sure your product is set up wirelessly and connected to the same network as your computer.
• If you are transferring photos to a memory card, check the memory card's write-protect tab to make
sure it is set to allow writing to the card.
Parent topic: Solving Memory Card Problems
Related references
Memory Card Types
Memory Card File Specifications
USB Device File Specifications
Related tasks
Transferring Photos from a Memory Card to Your Computer
Uninstall Your Product Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
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