PM-400 User's Guide
Contents
PM-400 User's Guide................................................................................................................................... 9
Product Basics .......................................................................................................................................... 10
Using the Control Panel ..................................................................................................................... 10
Control Panel Buttons.................................................................................................................... 11
The LCD Screen............................................................................................................................ 12
Changing LCD Screen Language.................................................................................................. 12
Turning Off Control Panel Sounds................................................................................................. 12
Product Parts Locations ..................................................................................................................... 13
Printer Parts................................................................................................................................... 13
The Power Off and Sleep Timers ....................................................................................................... 15
Changing the Power Off Timer Setting from the Control Panel...................................................... 15
Changing the Sleep Timer Setting from the Control Panel ............................................................ 16
Changing the Power and Sleep Timer Settings - Windows............................................................ 18
Changing the Power and Sleep Timer Settings - OS X.................................................................. 19
Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 21
Using Epson Email Print ............................................................................................................... 21
Using the Epson iPrint Mobile App ................................................................................................ 21
Using Epson Remote Print ........................................................................................................... 22
Using AirPrint .................................................................................................................................... 22
Using Google Cloud Print................................................................................................................... 23
Setting Up Google Cloud Print on a Chromebook ......................................................................... 24
Using the Mopria Print Service .......................................................................................................... 25
Wi-Fi Networking ....................................................................................................................................... 26
Wi-Fi Infrastructure Mode Setup......................................................................................................... 26
Selecting Wireless Network Settings from the Control Panel ........................................................ 27
Wi-Fi Direct Mode Setup .................................................................................................................... 29
Enabling Wi-Fi Direct Mode ........................................................................................................... 30
Wi-Fi Protected Setup (WPS)............................................................................................................. 32
Using WPS to Connect to a Network ............................................................................................. 33
Viewing the Network Status ............................................................................................................... 33
3
Changing or Updating Network Connections ..................................................................................... 35
Accessing the Web Config Utility................................................................................................... 35
Changing a USB Connection to a Wi-Fi Connection...................................................................... 35
Connecting to a New Wi-Fi Router ................................................................................................ 36
Disabling Wi-Fi Features ............................................................................................................... 36
Loading Paper ........................................................................................................................................... 38
Loading Paper in the Paper Feed Slot................................................................................................ 38
Paper Loading Capacity ..................................................................................................................... 41
Available Epson Papers ..................................................................................................................... 41
Borderless Paper Type Compatibility ................................................................................................. 42
Paper or Media Type Settings - Product Software.............................................................................. 43
Selecting the Paper Source Settings - Control Panel ......................................................................... 43
Paper Type Settings - Control Panel ............................................................................................. 44
Printing from a Computer ......................................................................................................................... 45
Printing with Windows ........................................................................................................................ 45
Selecting Basic Print Settings - Windows ...................................................................................... 45
Print Quality Options - Windows ............................................................................................... 47
Multi-Page Printing Options - Windows..................................................................................... 48
Selecting Double-sided Printing Settings - Windows ..................................................................... 48
Double-sided Printing Options - Windows................................................................................. 50
Selecting Additional Layout and Print Options - Windows ............................................................. 50
Custom Color Correction Options - Windows ............................................................................ 52
Image Options and Additional Settings - Windows.................................................................... 53
Selecting a Printing Preset - Windows........................................................................................... 54
Selecting Extended Settings - Windows ........................................................................................ 55
Extended Settings - Windows ................................................................................................... 56
Printing Your Document or Photo - Windows................................................................................. 57
Checking Print Status - Windows.............................................................................................. 59
Selecting Default Print Settings - Windows.................................................................................... 59
Changing the Language of the Printer Software Screens ......................................................... 60
Changing Automatic Update Options ............................................................................................ 61
Printing with OS X .............................................................................................................................. 62
Selecting Basic Print Settings - OS X ............................................................................................ 63
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Print Quality Settings - OS X ..................................................................................................... 67
Print Options - OS X.................................................................................................................. 67
Selecting Page Setup Settings - OS X........................................................................................... 68
Selecting Print Layout Options - OS X........................................................................................... 69
Sizing Printed Images - OS X ........................................................................................................ 70
Managing Color - OS X.................................................................................................................. 70
Color Matching and Color Options - OS X................................................................................. 71
Selecting Printing Preferences - OS X........................................................................................... 72
Printing Preferences - OS X...................................................................................................... 73
Printing Your Document or Photo - OS X....................................................................................... 74
Checking Print Status - OS X .................................................................................................... 74
Cancelling Printing Using a Product Button........................................................................................ 75
Using Memory Cards With Your Product ................................................................................................ 76
Inserting a Memory Card.................................................................................................................... 76
Memory Card Types ...................................................................................................................... 77
Memory Card File Specifications ................................................................................................... 77
Removing a Memory Card............................................................................................................. 78
Printing from a Memory Card ............................................................................................................. 78
Viewing and Printing Photos.......................................................................................................... 78
Printing Photo Layouts .................................................................................................................. 80
Photo Layout Options ............................................................................................................... 82
Print Setting Options...................................................................................................................... 83
Photo Adjustment Options............................................................................................................. 84
Transferring Photos on a Memory Card ............................................................................................. 85
Transferring Photos from a Memory Card to Your Computer ........................................................ 85
Using an External Device with Your Product .......................................................................................... 87
Printing from a Camera ...................................................................................................................... 87
Selecting Print and Photo Adjustment Settings ............................................................................. 87
Connecting and Printing from a Camera ....................................................................................... 90
Printing from a Camera Wirelessly ................................................................................................ 91
Viewing or Printing from a USB Flash Drive or External Device ......................................................... 91
USB Device File Specifications ..................................................................................................... 92
Connecting and Using a USB Flash Drive or External Device ....................................................... 92
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Replacing the Ink Cartridge...................................................................................................................... 94
Check Cartridge Status ...................................................................................................................... 94
Checking Cartridge Status on the LCD Screen.............................................................................. 94
Checking Cartridge Status with Windows...................................................................................... 95
Checking Cartridge Status with OS X ............................................................................................ 98
Purchase Epson Ink Cartridges.......................................................................................................... 99
Ink Cartridge Part Numbers ........................................................................................................... 99
Removing and Installing the Ink Cartridge........................................................................................ 100
Adjusting Print Quality............................................................................................................................ 105
Print Head Maintenance................................................................................................................... 105
Print Head Nozzle Check............................................................................................................. 105
Checking the Nozzles Using the Product Control Panel ......................................................... 105
Checking the Nozzles Using a Computer Utility...................................................................... 107
Print Head Cleaning .................................................................................................................... 109
Cleaning the Print Head Using the Product Control Panel ...................................................... 110
Cleaning the Print Head Using a Computer Utility................................................................... 111
Print Head Alignment ....................................................................................................................... 113
Aligning the Print Head Using the Product Control Panel ............................................................ 114
Cleaning the Paper Path .................................................................................................................. 115
Transporting and Cleaning Your Product ............................................................................................. 117
Carrying and Transporting Your Product.......................................................................................... 117
Cleaning Your Product ..................................................................................................................... 118
Solving Problems .................................................................................................................................... 120
Checking for Software Updates........................................................................................................ 120
Product Status Messages ................................................................................................................ 121
Running a Product Check ................................................................................................................ 122
Resetting Control Panel Defaults ..................................................................................................... 124
Solving Setup Problems ................................................................................................................... 125
Noise After Ink Installation ........................................................................................................... 125
Software Installation Problems .................................................................................................... 125
USB Connection Problems.......................................................................................................... 126
Solving Network Problems ............................................................................................................... 126
Product Cannot Connect to a Wireless Router or Access Point .................................................. 126
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Network Software Cannot Find Product on a Network................................................................. 128
Product Does Not Appear in OS X Printer Window...................................................................... 128
Cannot Print Over a Network....................................................................................................... 129
Solving Paper Problems................................................................................................................... 130
Paper Feeding Problems............................................................................................................. 130
Paper Jam Problems Inside the Product ..................................................................................... 131
Paper Ejection Problems ............................................................................................................. 133
Solving Problems Printing from a Computer..................................................................................... 133
Nothing Prints.............................................................................................................................. 134
Product Icon Does Not Appear in Windows Taskbar ................................................................... 134
Printing is Slow ............................................................................................................................ 135
Solving Page Layout and Content Problems.................................................................................... 136
Inverted Image............................................................................................................................. 136
Too Many Copies Print ................................................................................................................ 137
Blank Pages Print ........................................................................................................................ 137
Incorrect Margins on Printout....................................................................................................... 138
Border Appears on Borderless Prints .......................................................................................... 138
Incorrect Characters Print............................................................................................................ 139
Incorrect Image Size or Position.................................................................................................. 139
Slanted Printout........................................................................................................................... 140
Solving Print Quality Problems......................................................................................................... 140
White or Dark Lines in Printout .................................................................................................... 140
Blurry or Smeared Printout .......................................................................................................... 141
Faint Printout or Printout Has Gaps ............................................................................................. 142
Grainy Printout............................................................................................................................. 143
Incorrect Colors ........................................................................................................................... 144
Solving Memory Card Problems....................................................................................................... 145
Memory Card Does Not Fit Into a Slot ......................................................................................... 145
Cannot View or Print Photos from a Memory Card or Device ...................................................... 145
Cannot Transfer Photos To or From a Memory Card or Device................................................... 146
Uninstall Your Product Software....................................................................................................... 146
Uninstalling Printing Software - Windows .................................................................................... 147
Uninstalling Product Software - OS X .......................................................................................... 147
7
Where to Get Help............................................................................................................................ 148
Technical Specifications ........................................................................................................................ 150
Windows System Requirements ...................................................................................................... 150
OS X System Requirements............................................................................................................. 151
Paper Specifications ........................................................................................................................ 151
Printable Area Specifications ........................................................................................................... 152
Ink Cartridge Specifications.............................................................................................................. 154
Memory Card Specifications ............................................................................................................ 154
External USB Device Specifications................................................................................................. 155
Dimension Specifications ................................................................................................................. 156
Electrical Specifications ................................................................................................................... 156
Environmental Specifications ........................................................................................................... 157
Interface Specifications .................................................................................................................... 157
Network Interface Specifications ...................................................................................................... 157
Safety and Approvals Specifications ................................................................................................ 158
Notices ..................................................................................................................................................... 159
General Printer Safety Instructions................................................................................................... 159
Ink Cartridge Safety Instructions.................................................................................................. 160
LCD Screen Safety Instructions................................................................................................... 161
Wireless Connection Safety Instructions ..................................................................................... 161
FCC Compliance Statement............................................................................................................. 162
Trademarks...................................................................................................................................... 162
Copyright Notice............................................................................................................................... 163
A Note Concerning Responsible Use of Copyrighted Materials................................................... 164
Default Delay Times for Power Management for Epson Products ............................................... 164
Copyright Attribution.................................................................................................................... 164
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PM-400 User's Guide
Welcome to the PM-400 User's Guide.
For a printable PDF copy of this guide, click here.
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Product Basics
See these sections to learn about the basic features of your product.
Using the Control Panel
Product Parts Locations
The Power Off and Sleep Timers
Epson Connect Solutions for Smartphones, Tablets, and More
Using AirPrint
Using Google Cloud Print
Using the Mopria Print Service
Using the Control Panel
See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons
The LCD Screen
Changing LCD Screen Language
Turning Off Control Panel Sounds
Parent topic: Product Basics
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The LCD Screen
1 Displays network status
2 You can scroll left or right when these arrows are displayed
3 Displays available button options
4 Screen name
5 You can scroll up or down when these arrows are displayed
Parent topic: Using the Control Panel
Changing LCD Screen Language
You can change the language used on the LCD screen.
1. Press the home button, if necessary.
2. Press the arrow buttons to select Setup and press the OK button.
3. Select Printer Setup and press the OK button.
4. Select Language and press the OK button.
5. Select a language and press the OK button.
Parent topic: Using the Control Panel
Turning Off Control Panel Sounds
You can turn off the sound heard when you press buttons on the control panel.
1. Press the home button, if necessary.
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2. Press the arrow buttons to select Setup and press the OK button.
3. Select Printer Setup and press the OK button.
4. Select Sound and press the OK button.
5. Select Button Press and press the OK button.
6. Select Off and press the OK button.
Parent topic: Using the Control Panel
Product Parts Locations
See these sections to identify the parts on your product.
Printer Parts
Parent topic: Product Basics
Printer Parts
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1 Printer cover
2 Rear paper feed
3 Edge guide
4 Inner cover
5 LCD screen
6 Power inlet
7 Micro USB port
8 Ink cartridge holder (do not remove)
9 Memory card slot
10 USB port
11 Power light
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12 Output tray and extension
Parent topic: Product Parts Locations
The Power Off and Sleep Timers
The product enters sleep mode or turns off automatically if it is not used for a period of time. You can
adjust the time period before power management, but increasing the time reduces the product's energy
efficiency.
Changing the Power Off Timer Setting from the Control Panel
Changing the Sleep Timer Setting from the Control Panel
Changing the Power and Sleep Timer Settings - Windows
Changing the Power and Sleep Timer Settings - OS X
Parent topic: Product Basics
Changing the Power Off Timer Setting from the Control Panel
You can use the product's control panel to change the time period before the printer turns off
automatically.
1. Press the home button, if necessary.
2. Press the arrow buttons to select Setup and press the OK button.
3. Select Printer Setup and press the OK button.
You see this screen:
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4. Select Power Off Timer and press the OK button.
You see this screen:
5. Select the time period you want before the product automatically turns off when it is not in use and
press the OK button.
6. Press the home button to exit.
Parent topic: The Power Off and Sleep Timers
Changing the Sleep Timer Setting from the Control Panel
You can use the product's control panel to change the time period before the product enters sleep mode.
1. Press the home button, if necessary.
2. Press the arrow buttons to select Setup and press the OK button.
3. Select Printer Setup and press the OK button.
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Changing the Power and Sleep Timer Settings - Windows
You can use the printer software to change the time period before the product enters sleep mode or
turns off automatically.
1. Make sure your product is turned on.
2. Access the Windows Desktop and right-click the product icon in the Windows taskbar.
3. Select Printer Settings.
4. Click the Maintenance tab.
5. Click the Printer and Option Information button.
You see this screen:
6. Turn on the Auto Power On setting if you want the product to automatically turn on when it receives
a print job.
Note: This setting works with print jobs sent over a USB or network connection. Enabling this setting
slightly increases the product's power consumption in standby mode.
7. Click Send.
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8. Select the length of time after which you want the product to automatically turn off when it is not in
use as the Power Off Timer setting.
9. Click Send.
10. Select the time period you want before the product goes to sleep as the Sleep Timer setting.
11. Click Send.
12. Click OK to close the open program windows.
Parent topic: The Power Off and Sleep Timers
Changing the Power and Sleep Timer Settings - OS X
You can use the printer software to change the time period before the product enters sleep mode or
turns off automatically.
1. Make sure your product is turned on.
2. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or
Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select
Open Printer Utility.
3. Select Printer Settings.
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You see this window:
4. Turn on the Auto Power On setting if you want the product to automatically turn on when it receives
a print job.
Note: This setting works with print jobs sent over a USB or network connection. Enabling this setting
slightly increases the product's power consumption in standby mode.
5. Click Send.
6. Select the length of time after which you want the product to automatically turn off when it is not in
use as the Power Off Timer setting.
7. Select the time period you want before the product goes to sleep as the Sleep Timer setting.
8. Click Apply.
9. Close the Printer Settings window.
Parent topic: The Power Off and Sleep Timers
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Epson Connect Solutions for Smartphones, Tablets, and More
You can print photos from your home, office, or even across the globe. You can use your smartphone,
tablet, or computer. Epson offers these solutions to print from anywhere: Epson Email Print, Epson iPrint
Mobile App, and Epson Remote Print.
Using Epson Email Print
Using the Epson iPrint Mobile App
Using Epson Remote Print
Parent topic: Product Basics
Related tasks
Using AirPrint
Using Google Cloud Print
Using the Mopria Print Service
Using Epson Email Print
With Epson Email Print, you can print from any device that can send email, such as your smartphone,
tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a
photo to an email and send it to your product.
1. Set up your product for network printing. See the link below.
2. If you did not already set up Email Print when you installed your product software, visit
epson.com/connect to learn more about Email Print, check compatibility, and get detailed setup
instructions.
3. Send an email with attachments to your product's Email Print address.
Note: Both the email and any attachments print by default. You can change these printing options by
logging into your Epson Connect account.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi Networking
Using the Epson iPrint Mobile App
Use this free Apple and Android app to print to nearby Epson networked products. The Epson iPrint
Mobile App lets you print photos over a wireless network.
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1. Set up your product on a network. See the link below.
2. Visit epson.com/connect to learn more about Epson iPrint and check the compatibility of your mobile
device.
3. Download Epson iPrint from the Apple App Store or Google Play.
4. Connect your mobile device to the same wireless network that your product is using.
5. Print from your mobile device to your Epson product.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi Networking
Using Epson Remote Print
With Epson Remote Print software, you can print to an Epson Email-enabled product anywhere in the
world.
1. Set up your product for network printing. See the link below.
2. Visit epson.com/connect to learn more about Remote Print and how to download the software.
3. Download and install the Remote Print software.
4. Obtain the email address and optional access key of the Epson product you want to use for printing,
and enter this address during Remote Print setup.
5. Select the print command in your application and choose the Remote Print driver for your Epson
product.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi Networking
Using AirPrint
AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of
iOS, and Mac with the latest version of OS X.
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Note: If you disabled paper configuration messages on your product control panel, you cannot use
AirPrint. See the link below to enable the messages, if necessary.
1. Load paper in your product.
2. Set up your product for wireless printing. See the link below.
3. Connect your Apple device to the same wireless network that your product is using.
4. Print from your device to your product.
Note: For details, see the AirPrint page on the Apple website.
Parent topic: Product Basics
Related tasks
Selecting the Paper Source Settings - Control Panel
Related topics
Epson Connect Solutions for Smartphones, Tablets, and More
Wi-Fi Networking
Using Google Cloud Print
With a Google Account, you can print from your Apple or Android device to your Epson product. You can
also print from Chromebooks and the Google Chrome browser without drivers or cables.
Set up your Epson product for network printing. See the link below.
Note: Make sure your Epson printer and computer are connected to the same network before starting
the Google Cloud Print setup.
1. Connect your device to the same network that your Epson product is using.
2. Check your network status.
3. Note your product's IP address.
4. Enter the IP address into the address bar of a web browser.
5. Select the Google Cloud Print Services option.
Note: If you don't see the Google Cloud Print Services option, turn your product off and back on. If
the option still doesn't appear, select the Firmware Update option and follow the on-screen
instructions to update your product.
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6. Click Register.
7. Select the checkbox to agree to the Usage Advisory and click Next.
8. Click OK to launch the sign-in page.
A separate browser window opens.
9. Enter your Google Account username and password and click Sign in, or, if you don't have an
account, click Sign up for a new Google Account and follow the on-screen instructions.
10. Click Finish printer registration to complete setup and print a test page.
Your product is now linked to your Google Account and can be accessed from any Chromebook,
computer, Apple or Android device with Internet access. Visit Epson Support for more information on
using Google Cloud Print, or the Google Cloud Print website for a list of supported apps.
Setting Up Google Cloud Print on a Chromebook
Parent topic: Product Basics
Related tasks
Viewing the Network Status
Related topics
Epson Connect Solutions for Smartphones, Tablets, and More
Wi-Fi Networking
Setting Up Google Cloud Print on a Chromebook
With a Google Account, you can print from a Chromebook without drivers or cables.
Set up your Epson product for network printing. See the link below.
Note: Make sure your Epson product is connected to your wireless network before starting the Google
Cloud Print setup.
1. Turn on your Chromebook and connect it to the same wireless network as your product.
Note: See your Chromebook's documentation for details on connecting to a network.
2. Do one of the following:
• Click Add to Cloud Print in the notification that appears in the corner of your Chromebook
screen.
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Note: If you do not see a notification, check to see if a number appears in the status area at the
lower-right corner of the screen. Click this number to open the notifications menu, then click Add
to Cloud Print.
• Open a web browser and enter chrome://devices in the address bar. Skip to step 4.
• If you see a registration confirmation screen instead, click Register.
3. Click Add Device.
4. Click the Register button that appears next to your product.
5. Click Register on the confirmation screen. Your product's LCD screen displays a confirmation
message.
6. Select OK or press the OK button on your product to confirm the Google Cloud Print connection and
print a test page.
Your product is now linked to your Google Account and can be accessed from any Chromebook,
iPhone, or Android phone with Internet access. For more information on using Google Cloud Print,
visit Epson Support.
Parent topic: Using Google Cloud Print
Related topics
Wi-Fi Networking
Using the Mopria Print Service
You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to
your Epson product or any Mopria-certified product from other manufacturers. You can download the
Mopria Print Service from Google Play.
Note: For details on the Mopria Print Service, click here (website available in English only).
Parent topic: Product Basics
Related topics
Epson Connect Solutions for Smartphones, Tablets, and More
Wi-Fi Networking
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Wi-Fi Networking
See these sections to use your product on a Wi-Fi network.
Wi-Fi Infrastructure Mode Setup
Wi-Fi Direct Mode Setup
Wi-Fi Protected Setup (WPS)
Viewing the Network Status
Changing or Updating Network Connections
Wi-Fi Infrastructure Mode Setup
You can set up your product to communicate with your computer using a wireless router or access point.
The wireless router or access point can be connected to your computer over a wireless or wired network.
1 Epson product
2 Wireless router or access point
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3 Computer with a wireless interface
4 Computer
5 Internet
6 Ethernet cable (used only for wired connection to the wireless router or access point)
Selecting Wireless Network Settings from the Control Panel
Parent topic: Wi-Fi Networking
Selecting Wireless Network Settings from the Control Panel
You can select or change wireless network settings using your product control panel.
To install your product on a wireless network, follow the instructions on the Start Here sheet and install
the necessary software. The installer program guides you through network setup.
1. Press the home button, if necessary.
2. Press the arrow buttons to select Wi-Fi Setup and press the OK button.
You see this screen:
3. Press the OK button to select Wi-Fi (Recommended).
4. Press the OK button again to proceed.
5. Select Wi-Fi Setup Wizard and press the OK button.
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6. Press the arrow buttons to select the name of your wireless network and press the OK button. If you
do not see your wireless network's name, you can enter it manually.
Note: To enter the wireless network name manually, select Other Networks and press the OK
button. Enter your network name as described in the next step.
7. If you see the following screen, enter your wireless password (or network name and then password).
• Press the arrow buttons to highlight a character or a function button displayed on the keypad.
Then press the OK button to select it.
• To change the case of letters or select symbols, select AB12 (uppercase), ab12 (lowercase), or
Symbol and press the OK button.
• To enter a space, select Space and press the OK button.
• To delete characters, select the back arrow and press the OK button.
• When you finish entering characters, select Done and press the OK button.
8. Press the OK button to confirm Wi-Fi settings.
9. If you want to print a network status report, press the start button. (Otherwise, press the OK
button.)
Your product should now be connected to the network.
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Note: If the Wi-Fi connection symbol is not lit or does not appear on the LCD screen, you may have
selected the wrong network name or entered the password incorrectly. Repeat these steps to try
again.
Parent topic: Wi-Fi Infrastructure Mode Setup
Related topics
Changing or Updating Network Connections
Wi-Fi Direct Mode Setup
You can set up your product to communicate directly with your computer or another device without
requiring a wireless router or access point.
1 Epson product
2 Computer with a wireless interface
3 Other wireless device
You can select one of these modes to communicate with your computer or device:
Access point mode
The product itself acts as the network access point for up to 4 devices. When operating in this mode,
your product displays an AP connection symbol on the LCD screen.
Peer-to-peer mode
The product communicates one-to-one with another Wi-Fi Direct capable device. When operating in
this mode, your product displays a Direct or D connection symbol on the LCD screen.
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To disconnect a peer-to-peer mode connection, release the connection to your product from your
computer or other device.
To enable peer-to-peer mode, you must select it from the Web Config Utility, under WiFi/Network
Settings > Services > Wi-Fi Direct.
Enabling Wi-Fi Direct Mode
Parent topic: Wi-Fi Networking
Related tasks
Accessing the Web Config Utility
Enabling Wi-Fi Direct Mode
You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or
other devices without a wireless router or access point.
1. Press the home button, if necessary.
2. Press the arrow buttons to select Wi-Fi Setup and press the OK button.
You see this screen:
3. Select Wi-Fi Direct and press the OK button.
4. Press the OK button again to proceed.
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5. Press the down arrow button to change the password.
Note: If you have already connected devices or computers to your product via Wi-Fi Direct, they will
be disconnected when you change the password.
6. Select Yes and press the OK button.
7. Enter your new Wi-Fi Direct password.
Note: Your password must be at least 8 and no more than 22 characters long.
• Press the arrow buttons to highlight a character or a function button displayed on the keypad.
Then press the OK button to select it.
• To change the case of letters or select symbols, select AB12 (uppercase), ab12 (lowercase), or
Symbol and press the OK button.
• To enter a space, select Space and press the OK button.
• To delete characters, select the back arrow and press the OK button.
• When you finish entering characters, select Done and press the OK button.
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8. Press the down arrow button to view the Wi-Fi network name and password you selected.
9. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the
LCD screen, then enter the password shown.
10. Press the OK button to exit.
You see either an AP or Direct connection symbol on the LCD screen and should be able to print
directly to your product from your computer or device.
Note: If the AP or Direct connection symbol is not displayed on the LCD screen, Wi-Fi Direct mode
is not enabled. Repeat these steps to try again.
Parent topic: Wi-Fi Direct Mode Setup
Wi-Fi Protected Setup (WPS)
If your network uses a WPS-enabled wireless router or access point, you can quickly connect your
product to the network using Wi-Fi Protected Setup (WPS).
Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access
point. If there is no hardware button, there may be a virtual WPS button in the software for the device.
Check your network product documentation for details.
Using WPS to Connect to a Network
Parent topic: Wi-Fi Networking
32
Using WPS to Connect to a Network
If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to
connect your product to the network.
1. On the product, press the home button, if necessary.
2. Press the arrow buttons to select Wi-Fi Setup and press the OK button.
3. Press the OK button to select Wi-Fi (Recommended).
4. Press the OK button again to proceed.
5. Select Push Button Setup (WPS) and press the OK button.
6. Follow the instructions on the LCD screen to complete WPS setup.
Your product should now display a WiFi symbol on the LCD screen. If it does not, repeat these steps
to try again.
Parent topic: Wi-Fi Protected Setup (WPS)
Viewing the Network Status
You can view the product's network status to help you determine the causes of any problems you may
have using your product on a network.
1. Press the home button, if necessary.
2. Press the arrow buttons to select Setup and press the OK button.
3. Select Network Settings and press the OK button.
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You see this screen:
4. Select Network Status and press the OK button.
You see a screen like this:
Note: If you are connected to a network, the signal strength is displayed.
5. Press the up or down arrow button to view the product's network status. To view additional network
details, press the left or right arrow button and select one of the options shown.
Parent topic: Wi-Fi Networking
34
Changing or Updating Network Connections
See these sections to change or update how your product connects to a network.
Accessing the Web Config Utility
Changing a USB Connection to a Wi-Fi Connection
Connecting to a New Wi-Fi Router
Disabling Wi-Fi Features
Parent topic: Wi-Fi Networking
Related tasks
Selecting Wireless Network Settings from the Control Panel
Selecting Wireless Network Settings from the Control Panel
Accessing the Web Config Utility
You can select your product's network settings and confirm its operating status using a web browser.
You do this by accessing your product's built-in Web Config utility from a computer or other device that is
connected to the same network as your product.
1. Check your network status.
2. Note your product's IP address.
3. On a computer or other device connected to the same network as your product, open a web
browser.
4. Enter your product's IP address into the address bar.
You see the available Web Config utility options.
Parent topic: Changing or Updating Network Connections
Related tasks
Viewing the Network Status
Changing a USB Connection to a Wi-Fi Connection
If you have already connected your product to your computer using a USB connection, you can change
to a Wi-Fi connection.
1. Disconnect the USB cable from your product.
2. Uninstall your product software.
35
3. Download and install your product software from the Epson website using the instructions on the
Start Here sheet.
Parent topic: Changing or Updating Network Connections
Related concepts
Uninstall Your Product Software
Connecting to a New Wi-Fi Router
If you change the wireless router you have been using on your network, you need to update your
product's Wi-Fi connection to the new router.
Note: If you switch to a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. See your router documentation for instructions.
1. Do one of the following:
• Windows: Uninstall your product software.
• OS X: Go to the next step.
2. Download and install your product software from the Epson website using the instructions on the
Start Here sheet.
Parent topic: Changing or Updating Network Connections
Related concepts
Uninstall Your Product Software
Disabling Wi-Fi Features
You may need to disable your product's Wi-Fi features if you change your network connection type or
need to solve a problem with your network connection.
Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and
password, and any network settings selected for the Epson Connect services you may use.
1. Press the home button, if necessary.
2. Press the arrow buttons to select Setup and press the OK button.
3. Select Network Settings and press the OK button.
36
Loading Paper
Before you print, load paper for the type of printing you will do.
Loading Paper in the Paper Feed Slot
Paper Loading Capacity
Available Epson Papers
Borderless Paper Type Compatibility
Paper or Media Type Settings - Product Software
Selecting the Paper Source Settings - Control Panel
Loading Paper in the Paper Feed Slot
You can print photos on a variety of paper types and sizes up to: 5 × 7 inches (127 × 178 mm)
1. Slide the edge guide to the right.
38
2. Load paper, glossy or printable side up and short edge first, against the left side of the paper feed
slot.
Note: To load envelopes, insert the envelopes printable side up and flap edge left.
39
3. Slide the edge guide against the paper, but not too tightly.
4. If prompted by the product's LCD screen, select the size and type of the paper you loaded.
Always follow these paper loading guidelines:
• Load only the recommended number of sheets.
• Load paper short edge first, no matter which way your document faces.
• Do not load paper above the arrow mark inside the edge guide.
• If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one
envelope at a time.
• Do not load envelopes that are curled, folded, or too thin, or that have plastic windows.
• Check the paper package for any additional loading instructions.
Parent topic: Loading Paper
Related references
Paper Loading Capacity
Paper Specifications
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Paper Loading Capacity
Paper type Paper size Load up to this many sheets
Plain paper* A5 (5.8 × 8.2 inches Up to the arrow mark on the edge
[148 × 210 mm]) guide
A6 (4.1 × 5.8 inches
[105 × 148 mm])
Epson Photo Paper Glossy 4 × 6 inches (102 × 152 mm) 20 sheets
5 × 7 inches (127 × 178 mm)
Epson Premium Photo 4 × 6 inches (102 × 152 mm) 20 sheets
Paper Glossy
5 × 7 inches (127 × 178 mm)
Epson Premium Photo 4 × 6 inches (102 × 152 mm) 20 sheets
Paper Semi-gloss
Epson Ultra Premium 4 × 6 inches (102 × 152 mm) 20 sheets
Photo Paper Glossy
Envelopes No. 10 (4.1 × 9.5 inches 10 envelopes
[105 × 241 mm])
* You can load up to 20 sheets for manual 2-sided print jobs.
Parent topic: Loading Paper
Available Epson Papers
You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian
sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call
800-GO-EPSON (800-463-7766).
Note: Paper/media availability varies by country.
Paper Type Size Part number Sheet count
Print Pack (includes Epson Photo 4 × 6 inches (102 × 152 mm) 320P 100
Paper Glossy paper and ink
cartridge)
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Paper Type Size Part number Sheet count
Epson Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041809 50
S042038 100
Epson Premium Photo Paper 4 × 6 inches (102 × 152 mm) S041808 40
Glossy
S041727 100
5 × 7 inches (127 × 178 mm) S041464 20
Epson Premium Photo Paper 4 × 6 inches (102 × 152 mm) S041982 40
Semi-gloss
Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 60
Glossy
S042174 100
Parent topic: Loading Paper
Borderless Paper Type Compatibility
You can print borderless photos on compatible paper types in compatible sizes:
Borderless Paper Types
• Epson Photo Paper Glossy
• Epson Premium Photo Paper Glossy
• Epson Premium Photo Paper Semi-gloss
• Epson Ultra Premium Photo Paper Glossy
Borderless Paper Sizes
• 4 × 6 inches (102 × 152 mm)
• 5 × 7 inches (127 × 178 mm)
• 16:9 wide (4 × 7.1 inches [102 × 181 mm])
Parent topic: Loading Paper
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Paper or Media Type Settings - Product Software
For this paper Select this Paper Type or Media Type setting
Plain paper Plain Paper
Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy
Epson Premium Photo Paper Glossy Premium Photo Paper Glossy
Epson Photo Paper Glossy Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss
Envelope Envelope
Parent topic: Loading Paper
Selecting the Paper Source Settings - Control Panel
You can change the default paper settings using the control panel on the product.
1. Press the home button, if necessary.
2. Press the arrow buttons to select Setup > Printer Setup > Paper Source Settings, pressing the
OK button after each selection.
3. Select the following options as necessary:
• Paper Setup: Changes the default paper size and paper type settings
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• Paper Setting Alert: Controls whether or not an alert appears when a print job's paper settings
are different from the product's default paper settings
• Paper Configuration: Controls whether or not the paper settings selection screen appears after
you load paper.
4. Press the home button to exit.
Paper Type Settings - Control Panel
Parent topic: Loading Paper
Paper Type Settings - Control Panel
For this paper Select this Paper Type setting
Plain paper Plain Paper
Epson Ultra Premium Photo Paper Glossy Ultra Glossy
Epson Premium Photo Paper Glossy Prem. Glossy
Epson Photo Paper Glossy Glossy
Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss
Envelope Envelope
Parent topic: Selecting the Paper Source Settings - Control Panel
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Printing from a Computer
Before printing from your computer, make sure you have set up your product and installed its software
as described on the Start Here sheet.
Note: If you have an Internet connection, it is a good idea to check for updates to your product software
on Epson's support website. If you see a Software Update screen, select Enable automatic checking
and click OK. The update scans your system to see if you have the latest product software. Follow the
on-screen instructions.
Printing with Windows
Printing with OS X
Cancelling Printing Using a Product Button
Printing with Windows
You can print with your product using any Windows application, as described in these sections.
Selecting Basic Print Settings - Windows
Selecting Double-sided Printing Settings - Windows
Selecting Additional Layout and Print Options - Windows
Selecting a Printing Preset - Windows
Selecting Extended Settings - Windows
Printing Your Document or Photo - Windows
Selecting Default Print Settings - Windows
Changing Automatic Update Options
Parent topic: Printing from a Computer
Selecting Basic Print Settings - Windows
Select the basic settings for the document or photo you want to print.
1. Open a photo or document for printing.
2. Select the print command in your application.
Note: You may need to select a print icon on your screen, the Print option in the File menu, or
another command. See your application's help utility for details.
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3. If necessary, select your product name as the printer you want to use.
Note: You may also need to select Properties or Preferences to view your print settings.
You see the Main tab of your printer settings window:
4. Select the size of the paper you loaded as the Document Size setting.
Note: You can also select the User-Defined setting to create a custom paper size, but you will not
be able to use the Borderless setting.
5. If you are printing a borderless photo, select Borderless. You can click Settings to access
additional options for borderless printing.
Note: You must select a compatible borderless paper type and size to print without borders. Check
the borderless paper compatibility list for details.
46
6. Select the orientation of your document.
Note: If you are printing an envelope, select Landscape.
7. Select the type of paper you loaded as the Paper Type setting.
Note: The setting may not exactly match the name of your paper. Check the paper type settings list
for details.
8. Select the Quality setting that matches the print quality you want to use.
9. Select a Color option:
• To print a color document or photo, select the Color setting.
• To print text and graphics in black or shades of gray, select the Black/Grayscale setting.
10. To print on both sides of the paper, select a 2-Sided Printing option.
11. To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select
one of the settings in the Multi-Page menu and select the printing options you want.
12. To print multiple copies and arrange their print order, select the Copies options.
13. To preview your job before printing, select Print Preview.
Print Quality Options - Windows
Multi-Page Printing Options - Windows
Parent topic: Printing with Windows
Related references
Borderless Paper Type Compatibility
Paper or Media Type Settings - Product Software
Related tasks
Selecting Double-sided Printing Settings - Windows
Printing Your Document or Photo - OS X
Print Quality Options - Windows
You can select any of the available Quality options to fine-tune the quality of your print. Some settings
may be unavailable, depending on the paper type setting you have chosen.
Standard
For everyday text and image printing.
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High
For text and graphics with high print quality.
Parent topic: Selecting Basic Print Settings - Windows
Multi-Page Printing Options - Windows
You can select any of the available options in the Multi-Page menu to set up your multi-page print job.
2-Up and 4-Up
Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and
border options.
2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster
Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to
select image layout and guideline options.
Parent topic: Selecting Basic Print Settings - Windows
Selecting Double-sided Printing Settings - Windows
You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main
tab.
Note: You will need to print one side and flip the paper over manually to print the other side.
Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen
or if you are accessing the product over a network.
1. Select one of the following options for 2-Sided Printing:
• Manual (Long-edge binding) to print your double-sided print job by printing one side and
prompting you to flip the paper over on the long edge to print the other side.
• Manual (Short-edge binding) to print your double-sided print job by printing one side and
prompting you to flip the paper over on the short edge to print the other side.
2. Click the Settings button.
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You see a window like this:
3. Select the double-sided printing options you want to use.
4. Click OK to return to the Main tab.
5. Print a test copy of your double-sided document to test the selected settings.
6. Follow any instructions displayed on the screen during printing.
Note: The surface of the paper may smear during double-sided printing. Make sure the ink has dried
before reloading the paper.
Double-sided Printing Options - Windows
Parent topic: Printing with Windows
Related tasks
Selecting Basic Print Settings - Windows
49
Double-sided Printing Options - Windows
You can select any of the available options on the 2-Sided Printing Settings window to set up your
double-sided print job.
Binding Edge Options
Select a setting that orients double-sided print binding in the desired direction.
Binding Margin Options
Select options that define a wider margin to allow for binding.
Booklet
Select the Booklet checkbox to print double-sided pages as a booklet.
Parent topic: Selecting Double-sided Printing Settings - Windows
Selecting Additional Layout and Print Options - Windows
You can select a variety of additional layout and printing options for your document or photo on the More
Options tab.
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1. To change the size of your printed document or photo, select the Reduce/Enlarge Document
checkbox and select one of these sizing options:
• Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of the
your document or photo as the Document Size setting, and the size of your paper as the Output
Paper setting. If you want to center your image on the paper, select the Center option.
• Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage.
Select the percentage in the % menu.
2. Select one of the following Color Correction options:
• Select Automatic to automatically adjust the sharpness, brightness, contrast, and color saturation
for your image.
• Select Custom and click the Advanced button to manually adjust the color correction settings or
turn off color management in your printer software.
• Select Image Options to access additional settings for improving printed images.
3. To add the following features, click the Watermark Features button:
• Watermark: adds a visible watermark to your printout.
Note: Click the Add/Delete button to create your own watermark, and click the Settings button to
customize the watermark.
• Header/Footer: adds information such as the date and time to the top or bottom of your printout.
Note: Click the Settings button to customize the text and location of the header or footer.
4. Select any of the Additional Settings options to customize your print.
Custom Color Correction Options - Windows
Image Options and Additional Settings - Windows
Parent topic: Printing with Windows
51
Custom Color Correction Options - Windows
You can select any of the available options in the Color Correction window to customize the image colors
for your print job.
52
Color Controls
Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and
Density, and individual color tones. Depending on the selected color mode, you can also adjust the
midtone density using the Gamma setting.
Fix Photo
Improves the color, contrast, and sharpness of flawed photos.
Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include
faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo
includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to
retain the special color effects.
Parent topic: Selecting Additional Layout and Print Options - Windows
Image Options and Additional Settings - Windows
You can select any of the Image Options and Additional Settings to customize your print. Some options
may be pre-selected or unavailable, depending on other settings you have chosen.
Image Options
Emphasize Text
Adjusts the weight of printed text to increase readability.
Emphasize Thin Lines
Adjusts the weight of printed lines to increase visibility.
Edge Smoothing
Smooths jagged edges in low-resolution images such as screen captures or images from the Web.
Fix Red-Eye
Reduces or removes red-eye in photos.
Additional Settings Options
Rotate 180º
Prints the image rotated 180º from its original orientation.
Mirror Image
Flips the printed image left to right.
Parent topic: Selecting Additional Layout and Print Options - Windows
53
Selecting a Printing Preset - Windows
For quick access to common groups of print settings, you can select a printing preset on the Main or
More Options tab.
Note: You can create your own preset by clicking the Add/Remove Presets button.
1. Click the Main or More Options tab.
You see the available Printing Presets on the left:
54
2. Place your cursor over one of the Printing Presets to view its list of settings.
3. Click on a preset to change its settings, or use any of the available options on the screen to control
your printing presets.
4. To choose a preset for printing, select it.
5. Click OK.
Parent topic: Printing with Windows
Selecting Extended Settings - Windows
You can select additional settings that apply to all the print jobs you send to your product.
1. Access the Windows Desktop and right-click the product icon in the Windows taskbar.
2. Select Printer Settings.
3. Click the Maintenance tab.
You see the maintenance options:
55
4. Click the Extended Settings button.
You see this window:
5. Select any of the extended settings to customize your print.
6. Click OK to close the Extended Settings window.
7. Click OK to close the printer software window.
Extended Settings - Windows
Parent topic: Printing with Windows
Extended Settings - Windows
You can select from these settings on the Extended Settings window.
Show Progress Meter
Displays the progress of print jobs as they are being printed.
Enable EPSON Status Monitor 3
Enables product monitoring for ink and paper supplies and other issues.
Check Paper Width Before Printing
Prevents printing beyond the edges of the paper if the paper size setting is incorrect; may reduce print
speed.
Always Spool RAW Datatype
Increases print speed and may solve other printing problems.
56
Page Rendering Mode
Increases print speed when printing is extremely slow or the print head stops during printing.
Print as Bitmap
Increases print speed when printing is extremely slow or the print head stops during printing, and
other settings do not help.
Skip Blank Page
Ensures that your product does not print pages that contain no text or images.
Change Standard Resolution
Reduces the resolution of print data to correct printing problems.
Refine screening pattern
Prints graphics with a finer screening pattern.
Allow Applications to Perform ICM Color Matching
Allows applications to perform ICM color matching.
Always Use the Driver's Paper Source Setting
Prints using the paper source setting in the printer driver, rather than the setting in your application.
Parent topic: Selecting Extended Settings - Windows
Printing Your Document or Photo - Windows
Once you have selected your print settings, you are ready to save your settings and print.
1. Click OK to save your settings.
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Checking Print Status - Windows
During printing, you see this window showing the progress of your print job. It allows you to control
printing and check ink cartridge status.
• To cancel printing, click Cancel.
• To see print jobs waiting to print, click Print Queue.
• To check ink status, click Consumables Status.
Parent topic: Printing Your Document or Photo - Windows
Selecting Default Print Settings - Windows
When you change your print settings in a program, the changes apply only while you are printing in that
program session. If you want to change the print settings you use in all your Windows programs, you can
select new default print settings.
1. Access the Windows Desktop and right-click the product icon in the Windows taskbar.
2. Select Printer Settings.
59
You see the printer settings window:
3. Select the print settings you want to use as defaults in all your Windows programs.
4. Click OK.
These settings are now the defaults selected for printing. You can still change them as needed for
printing in any program session.
Changing the Language of the Printer Software Screens
Parent topic: Printing with Windows
Changing the Language of the Printer Software Screens
You can change the language used on the Windows printer software screens.
1. Access the Windows Desktop and right-click the product icon in the Windows taskbar.
2. Select Printer Settings.
You see the printer settings window.
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3. Click the Maintenance tab.
You see the maintenance options:
4. Select the language you want to use as the Language setting.
5. Click OK to close the printer software window.
The printer software screens appear in the language you selected the next time you access them.
Parent topic: Selecting Default Print Settings - Windows
Changing Automatic Update Options
Your printer software for Windows automatically checks for updates to the product software. You can
change how often the software checks for updates or disable this feature.
1. Access the Windows Desktop and right-click the product icon in the Windows taskbar.
2. Select Software Update Settings.
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You see this window:
3. Do one of the following:
• To change how often the software checks for updates, select a setting in the Check every menu.
• To disable the automatic update feature, select the Never option.
4. Click OK to exit.
Note: If you choose to disable the automatic update feature, you can check for updates manually.
Parent topic: Printing with Windows
Related tasks
Checking for Software Updates
Printing with OS X
You can print with your product using any OS X printing program, as described in these sections.
Note: If you have an Internet connection, it is a good idea to check for updates to your product software
on Epson's support website.
Selecting Basic Print Settings - OS X
Selecting Page Setup Settings - OS X
Selecting Print Layout Options - OS X
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Sizing Printed Images - OS X
Managing Color - OS X
Selecting Printing Preferences - OS X
Printing Your Document or Photo - OS X
Parent topic: Printing from a Computer
Selecting Basic Print Settings - OS X
Select the basic settings for the document or photo you want to print.
1. Open a photo or document for printing.
2. Select the print command in your application.
Note: You may need to select a print icon on your screen, the Print option in the File menu, or
another command. See your application's help utility for details.
3. Select your product as the Printer setting.
4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the
print window.
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You see the expanded printer settings window for your product:
Note: The print window may look different, depending on the version of OS X and the application
you are using.
5. Select the Copies and Pages settings as necessary.
Note: If you do not see these settings in the print window, check for them in your application before
printing.
64
6. Select the page setup options: Paper Size and Orientation.
Note: If you do not see these settings in the print window, check for them in your application before
printing. They may be accessible by selecting Page Setup from the File menu.
7. Select any application-specific settings that appear on the screen, such as those shown in the image
above for the Preview application.
8. Select Print Settings from the pop-up menu.
65
You see these settings:
9. Select the type of paper you loaded as the Media Type setting.
Note: The setting may not exactly match the name of your paper. Check the paper type settings list
for details.
10. Select the Print Quality setting you want to use.
11. Select any of the available print options.
Print Quality Settings - OS X
Print Options - OS X
Parent topic: Printing with OS X
Related references
Paper or Media Type Settings - Product Software
Related tasks
Selecting Page Setup Settings - OS X
Printing Your Document or Photo - OS X
66
Print Quality Settings - OS X
You can select any of the print quality settings to fine-tune the quality of your print. Some settings may
be unavailable, depending on the paper type and border setting you have chosen.
Normal
For everyday text and image printing.
Fine
For text and graphics with good quality and print speed.
Quality
For photos and graphics with good quality and print speed.
Best Quality
For the best print quality, but the slowest print speed.
Parent topic: Selecting Basic Print Settings - OS X
Print Options - OS X
You can select any of the print options to customize your print. Some options may be unavailable,
depending on other settings you have chosen.
Expansion
If you selected a borderless paper size setting, this option adjusts the image expansion settings to
control printing at the edges of borderless prints.
Grayscale
Prints text and graphics in black or shades of gray.
Mirror Image
Lets you flip the printed image horizontally.
Note: If you select the Min option for the Expansion setting, you may see white borders on your printed
photo.
Parent topic: Selecting Basic Print Settings - OS X
67
Selecting Page Setup Settings - OS X
Depending on your application, you may be able to select the paper size and orientation settings from
the print window.
Note: If you do not see these settings in the print window, check for them in your application before
printing. They may be accessible by selecting Page Setup from the File menu.
1. Select the size of the paper you loaded as the Paper Size setting. If you are printing a borderless
photo, select the Borderless checkbox or a paper size with a Borderless option. You can also
select a custom setting to create a custom paper size, but the Quality setting will be limited to
Normal.
Note: You must select a compatible borderless paper type and size to print without borders. Check
the borderless paper compatibility list for details.
2. Select the orientation of your document or photo as shown in the print window.
Note: If you are printing an envelope, select the icon.
Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the
pop-up menu and selecting a scaling option.
Parent topic: Printing with OS X
Related references
Borderless Paper Type Compatibility
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Selecting Print Layout Options - OS X
You can select a variety of layout options for your document or photo by selecting Layout from the pop-
up menu on the print window.
• To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet
pop-up menu. To arrange the print order of the pages, select a Layout Direction setting.
• To print borders around each page on the sheet, select a line setting from the Border pop-up menu.
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings.
Parent topic: Printing with OS X
69
Sizing Printed Images - OS X
You can adjust print order and the size of the image as you print it by selecting Paper Handling from the
pop-up menu on the Print window.
• To print only selected pages in a multi-page document, select an option from the Pages to Print pop-
up menu.
• To adjust the order in which pages are printed, select an option from the Page Order pop-up menu.
• To scale the image to fit on a specific paper size, select the Scale to fit paper size checkbox and
select a paper size from the Destination Paper Size pop-up menu.
Parent topic: Printing with OS X
Managing Color - OS X
You can adjust the Color Matching and Color Options settings to fine-tune the colors in your printout, or
turn off color management in your printer software.
1. Select Color Matching from the pop-up menu in the print window.
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2. Select one of the available options.
3. Select Color Options from the pop-up menu in the print window.
Note: The available settings on the Color Options menu depend on the option you selected on the
Color Matching menu.
4. Select one of the available options.
Color Matching and Color Options - OS X
Parent topic: Printing with OS X
Color Matching and Color Options - OS X
You can select from these settings on the Color Matching and Color Options menus.
Color Matching Settings
EPSON Color Controls
Lets you manage color using controls in your printer software or turn off color management.
ColorSync
Prints using standard color profiles for your product and paper to help match image colors. You can
customize the conversion method and filter settings on the ColorSync pop-up menu in the print
window.
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Color Options Settings
Manual Settings
Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select
settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color
Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red-
eye in photos. Depending on the selected color mode, you can also adjust the midtone density using
the Gamma setting.
Fix Photo
Improves the color, contrast, and sharpness of flawed photos. Click the arrow next to Advanced
Settings and select the Fix Red-Eye setting to reduce or remove red-eye in photos.
Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include
faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo
includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to
retain the special color effects.
Parent topic: Managing Color - OS X
Selecting Printing Preferences - OS X
You can select printing preferences that apply to all the print jobs you send to your product.
1. In the Apple menu or the Dock, select System Preferences.
2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options
& Supplies.
3. Select Driver or Options.
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You see a screen like this:
4. Select any of the available printing preferences.
5. Click OK.
Printing Preferences - OS X
Parent topic: Printing with OS X
Printing Preferences - OS X
You can select from these settings on the Options or Driver tab.
Skip Blank Page
Ensures that your product does not print pages that contain no text or images.
Warning Notifications
Lets you choose whether or not to receive warning notifications from the printer software for various
operating conditions.
Establish bidirectional communication
Allows the product to communicate with the computer. Do not change the default setting unless you
experience issues when using a shared printing pool.
Parent topic: Selecting Printing Preferences - OS X
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Printing Your Document or Photo - OS X
Once you have selected your print settings, you are ready to print.
Click Print at the bottom of the print window.
Checking Print Status - OS X
Parent topic: Printing with OS X
Checking Print Status - OS X
During printing, you can view the progress of your print job, control printing, and check ink status.
1. Click the printer icon when it appears in the Dock.
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You see the print status window:
2. Select the following options as necessary for your version of OS X:
• To cancel printing, click the print job and click or Delete.
• To pause a print job, click the print job and click or Hold. To resume a print job, click the
paused print job and click or Resume.
• To pause printing for all queued print jobs, click Pause or Pause Printer.
• To display other printer information, click Settings or Supply Levels.
Parent topic: Printing Your Document or Photo - OS X
Cancelling Printing Using a Product Button
If you need to cancel printing, press the stop button your product.
Parent topic: Printing from a Computer
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Using Memory Cards With Your Product
Follow the instructions here to work with a memory card inserted into your product.
Inserting a Memory Card
Printing from a Memory Card
Transferring Photos on a Memory Card
Inserting a Memory Card
Insert only one memory card at a time into a memory card slot on your product.
1. Make sure the memory card and the files on it are compatible with your product before inserting the
card.
2. Remove the cap covering the memory card slot, if necessary.
3. Insert your memory card into the correct slot, making sure the card is oriented correctly.
Note: Do not force the card all the way into the slot. Insert it only until it meets resistance.
The memory card access light flashes and then stays lit.
Caution: Do not remove a memory card or turn off your product while the memory card access light is
flashing or you may lose data from the memory card.
Memory Card Types
Memory Card File Specifications
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Removing a Memory Card
Parent topic: Using Memory Cards With Your Product
Memory Card Types
You can insert these types of memory cards in your product.
Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation for
details on using it.
You can insert the following cards in the memory card slot:
• SD
• SDHC
• SDXC
• miniSD*
• miniSDHC*
• microSD*
• microSDHC*
• microSDXC*
Parent topic: Inserting a Memory Card
Memory Card File Specifications
You can insert memory cards in your product containing files that meet these specifications.
File format JPEG with the Exif version 2.3 standard taken with digital camera
using DCF (Design rule for Camera File system) version 1.0 or 2.0
compliant
Image size 80 × 80 pixels to 10200 × 10200 pixels
File size Up to 2GB
Number of files Up to 9990
Parent topic: Inserting a Memory Card
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Removing a Memory Card
After you finish working with a memory card, check to make sure it is safe to remove it from your product.
Caution: Do not remove a memory card or turn off your product while the memory card access light is
flashing or you may lose data from the memory card.
1. Make sure the memory card access light is not flashing.
2. Pull the memory card straight out of its slot.
Parent topic: Inserting a Memory Card
Printing from a Memory Card
See these sections to print photos from a memory card inserted into your product:
Viewing and Printing Photos
Printing Photo Layouts
Print Setting Options
Photo Adjustment Options
Parent topic: Using Memory Cards With Your Product
Viewing and Printing Photos
You can select photos for printing as you view them on the LCD screen.
1. Press the home button, if necessary.
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2. Press the arrow buttons to select Print Photos and press the OK button.
3. Select View and Print Photos and press the OK button.
A photo on your memory card is displayed:
4. Press the right or left arrow button to scroll through your photos and display one that you want to
print.
5. Press the + or – button to select one or more copies of the photo (up to 99).
6. To select additional photos for printing, repeat the steps above.
7. To view additional settings, press the down arrow button.
You see this screen:
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8. Select from the following options:
• Browse to select photos by date
• Select Photos to select all photos
• Display Options to select how photos are displayed on the LCD screen
• Print Settings to change the print settings
• Photo Adjustments to change the appearance of your printed photos
• Filter to apply a sepia tone or black-and-white filter to the viewed or printed photo
• Crop/Zoom to crop or zoom into your photo
Note: When you are finished changing your settings, press the back button.
9. When you are ready to print, press the start button.
Note: To cancel printing, press the stop button.
Parent topic: Printing from a Memory Card
Related references
Print Setting Options
Photo Adjustment Options
Printing Photo Layouts
You can print one or more photos from a memory card in special layouts.
1. Press the home button, if necessary.
2. Press the arrow buttons to select Print Photos and press the OK button.
3. Select Photo Layout Sheet and press the OK button.
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You see this screen:
4. Select one of the layout options and press the OK button.
5. Select the paper size setting that matches the paper you loaded and press the OK button.
6. Select the paper type setting that matches the paper you loaded and press the OK button.
7. If you see the screen below, do one of the following:
• To allow your product to place photos in the layout automatically, select Automatic Layout and
press the OK button. Press the left or right arrow button to scroll through your photos, and press
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the + or – button to select a photo for your layout. Press the down arrow button to view additional
settings. Press the OK button when you're finished.
• To place photos in the layout manually, select Place Photos Manually and press the OK button.
Follow the instructions on the LCD screen to select and place photos on your layout sheet.
You see this screen:
8. Press the + or – button to select the number of copies (up to 99) and press the OK button.
9. When you are ready to print, press the start button.
Note: To cancel printing, press the stop button.
Photo Layout Options
Parent topic: Printing from a Memory Card
Related references
Paper Type Settings - Control Panel
Photo Layout Options
Select the layout you want to use when printing your photos in a layout.
2-up, 4-up, 8-up, or 20-up
Print 2, 4, 8, or 20 photos on one sheet.
Upper ½ or Lower ½
Print one photo in the upper or lower half of the sheet.
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Photo ID
Print 4 ID-sized photos on one sheet.
P.I.F.
This option is displayed if a P.I.F. frame is on your memory card.
Parent topic: Printing Photo Layouts
Print Setting Options
Select the Print Settings options you want to use when printing photos from a memory card or external
device.
Print settings Available Description
options
Paper Size Various paper Indicates the size of paper you have loaded
sizes
Paper Type Various paper Indicates the type of paper you have loaded; see the list of
types control panel paper types (available options depend on the
selected Paper Size setting)
Borderless Borderless Expands the image to the edge of the paper (slight cropping
may occur)
With Border Leaves a small margin around the image
Quality Standard Provides good quality for most prints
Best Provides the highest quality for important prints
Expansion Standard Expands images correctly for most borderless prints
Medium Expands images slightly less for borderless prints
Minimum Expands images the least for borderless prints (you may see
some white border)
Date Various date Prints the date you took the photo in the format you select
formats
Fit Frame On Automatically crops the photo to fit into the selected photo
layout
Off Turns off automatic cropping
Note: To return to default print settings, press the stop button, select Yes, and press the OK button.
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Parent topic: Printing from a Memory Card
Related references
Paper Type Settings - Control Panel
Photo Adjustment Options
Select the Photo Adjustment options you want to use when printing photos from a memory card or
external device. The modifications affect only the printed copy of the photo, not the original file.
Photo Adjustment Available options Description
settings
Fix Photo Fix Photo On Automatically adjusts the brightness, contrast, and
saturation of the photo based on the Scene
Detection setting that is selected
Fix Photo Off Turns off automatic adjustments; see Note below
P.I.M. Uses your camera's PRINT Image Matching or Exif
Print adjustments
Scene Detection Automatic Optimizes the Fix Photo adjustments for specific
types of photos; select the option that best matches
People
your photo content
Landscape
Night Scene
Fix Red-Eye Off - All photos Automatically fixes the red-eye effect in photos
On - All photos
Filter Off Applies a sepia tone or black-and-white filter to the
viewed or printed photo; if printing from a memory
Sepia
card, go back to the previous screen to select this
B&W option
Sharpness Various settings Adjusts the sharpness of your photo
Note: To return to default print settings, press the stop button, select Yes, and press the OK button.
Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces.
For this to work, both eyes and the nose must be visible in the subject's face. If your photo includes a
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face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to retain the
special color effects.
Parent topic: Printing from a Memory Card
Transferring Photos on a Memory Card
You can transfer photos to and from a memory card inserted into a memory card slot on your product.
Note: To use this feature, the product must be connected to your computer over a network.
Transferring Photos from a Memory Card to Your Computer
Parent topic: Using Memory Cards With Your Product
Transferring Photos from a Memory Card to Your Computer
You can transfer photos to and from a memory card inserted in your product and a computer connected
to your product over a wireless network.
Note: You cannot transfer photos if the product is connected to the computer using a USB cable. Do not
transfer photos to and from a memory card while you are printing from the memory card.
1. Make sure the product is connected to the same network as the computer.
2. Insert a memory card into a memory card slot on your product.
3. Do one of the following to access your memory card files from your computer:
• Windows: Open the Computer, My Computer, Windows Explorer, or File Explorer utility, then
select the removable disk icon.
• OS X: Select the hard drive icon on your desktop or computer window, select your product in the
SHARED section of the sidebar (you may need to widen the sidebar to see the name), then select
the MEMORYCARD icon.
4. Select the folder that contains your photos.
5. Drag the photos you want to transfer to the desired folder on your computer or on your memory card.
Note: Your product's LCD screen does not update to display new photos transferred to the memory
card. Wait until the memory card access light stops flashing, then remove and insert the memory card to
update the photos displayed.
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Using an External Device with Your Product
Follow the instructions in these sections to use your product with an external device, such as a camera,
USB flash drive, or other device.
Printing from a Camera
Viewing or Printing from a USB Flash Drive or External Device
Printing from a Camera
If you have a digital camera that supports PictBridge printing, you can print your photos directly from the
camera. Check your camera manual to see if it is compatible.
Note: Your photos must be in JPG format and sized from 80 × 80 to 10200 × 10200 pixels. Epson
cannot guarantee the compatibility of your camera. Some combinations of paper type, size, and layout
may not be supported, depending on your camera and the product settings.
Selecting Print and Photo Adjustment Settings
Connecting and Printing from a Camera
Printing from a Camera Wirelessly
Parent topic: Using an External Device with Your Product
Selecting Print and Photo Adjustment Settings
Before printing from your camera, you can make image adjustments and select the print settings for your
photos. Image adjustments affect only the printed copy of the photo, not the original file.
1. Press the home button, if necessary.
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2. Press the arrow buttons to select Setup and press the OK button.
3. Select External Device Setup and press the OK button.
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4. Select Print Settings and press the OK button.
5. Select the print settings you want to use.
6. When you are done, press the back button.
7. Select Photo Adjustments and press the OK button.
8. Select the photo adjustments you want to use, then press the home button to exit.
After you select settings, you are ready to connect your camera and print your photos.
Parent topic: Printing from a Camera
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Related references
Print Setting Options
Photo Adjustment Options
Related tasks
Connecting and Printing from a Camera
Connecting and Printing from a Camera
Before you connect your camera, make sure the product is turned on but not printing.
1. Remove any memory cards from the product.
2. Load the paper you want to use for printing.
3. Connect the USB cable that came with your camera to the USB port on the right side of your
product.
Note: You cannot use the USB port to transfer images from your camera to your computer.
4. Turn on your camera.
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5. Follow the instructions that came with your camera to select and print your photos.
When you finish printing, turn off your camera and disconnect it from the product.
Parent topic: Printing from a Camera
Related tasks
Removing a Memory Card
Related topics
Loading Paper
Printing from a Camera Wirelessly
You can print photos from a digital camera using a wireless connection. Make sure your digital camera
can connect to a network and is PictBridge compatible (DPS over IP).
1. Remove any memory cards from the product.
2. Load the paper you want to use for printing.
3. Turn on your camera.
4. Setup the camera's wireless network connection. See the documentation that came with your
camera for details.
Note: Connect the camera to the same network that your product uses. You can check your
product's network settings on the LCD screen.
5. Follow the instructions that came with your camera to select and print your photos.
When you finish printing, turn off your camera and disconnect it from the network.
Parent topic: Printing from a Camera
Related tasks
Removing a Memory Card
Viewing the Network Status
Related topics
Loading Paper
Viewing or Printing from a USB Flash Drive or External Device
You can view and print photos from a USB thumb drive or other external storage device, such as an
external hard drive or CD/DVD burner.
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Note: Make sure the files on your device are compatible with the product.
USB Device File Specifications
Connecting and Using a USB Flash Drive or External Device
Parent topic: Using an External Device with Your Product
USB Device File Specifications
You can print external device files that meet these specifications.
File format JPEG with the Exif version 2.3 standard taken with digital camera
using DCF (Design rule for Camera File system) version 1.0 or 2.0
compliant
Image size 80 × 80 pixels to 10200 × 10200 pixels
File size Up to 2GB
Number of files Up to 9990
Note: DCF 2.0 files stored in a camera's built-in memory are not supported.
Parent topic: Viewing or Printing from a USB Flash Drive or External Device
Connecting and Using a USB Flash Drive or External Device
Before you connect your thumb drive or device, make sure the product is turned on but not printing.
Note: Epson cannot guarantee the compatibility of your drive.
1. Remove any memory cards from the product.
2. Load the paper you want to use for printing.
3. Insert your USB thumb drive or the USB cable that came with your external device into the USB
port on the front of your product. If connecting an external CD/DVD drive, insert a CD or DVD into
the drive.
4. Press the home button, if necessary.
5. Press the arrow buttons to select Print Photos and press the OK button.
6. Select View and Print Photos and press the OK button
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7. Select the photos to print from the LCD screen.
When you finish printing, make sure the access light on the drive is not flashing, then remove or
disconnect it from the product.
Caution: Do not remove the USB drive or turn off the product when the access light is flashing, or you
may lose photos on the drive.
Parent topic: Viewing or Printing from a USB Flash Drive or External Device
Related topics
Loading Paper
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Replacing the Ink Cartridge
When the ink cartridge is expended, you need to replace it.
You may also need to replace a cartridge that is more than six months old, if your printouts do not look
their best, even after cleaning and aligning the print head.
Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with
local requirements. If you would like to return your used ink cartridges to Epson for proper disposal,
please go to epson.com/recycle for more information.
Check Cartridge Status
Purchase Epson Ink Cartridges
Removing and Installing the Ink Cartridge
Check Cartridge Status
Your product and its printing software will let you know when the ink cartridge is low or expended.
Checking Cartridge Status on the LCD Screen
Checking Cartridge Status with Windows
Checking Cartridge Status with OS X
Parent topic: Replacing the Ink Cartridge
Checking Cartridge Status on the LCD Screen
You can check the status of your ink cartridge using your product's LCD screen.
1. Press the home button, if necessary.
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2. Press the arrow buttons to select Setup and press the OK button.
3. Select Ink Level and press the OK button.
The ink cartridge status is displayed.
Note: Displayed ink level is approximate.
4. Press the OK button to exit.
Parent topic: Check Cartridge Status
Related tasks
Removing and Installing the Ink Cartridge
Checking Cartridge Status with Windows
A low ink reminder appears if you try to print when ink is low, and you can check your cartridge status at
any time using a utility on your Windows computer.
1. To check your cartridge status, access the Windows Desktop and double-click the product icon in
the Windows taskbar.
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You see this window:
2. Replace or reinstall the ink cartridge, if necessary.
Note: If the cartridge is broken, incompatible with the product model, or improperly installed, Epson
Status Monitor will not display an accurate cartridge status.
3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select
Monitoring Preferences.
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Checking Cartridge Status with OS X
You can check your cartridge status using a utility on your Mac.
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or
Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select
Open Printer Utility.
2. Select EPSON Status Monitor.
You see a window like this:
3. Do the following as necessary:
• To update the ink cartridge status, click Update.
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• Replace or reinstall the ink cartridge, if necessary.
Note: If the cartridge is broken, incompatible with the product model, or improperly installed, Epson
Status Monitor will not display an accurate cartridge status.
Parent topic: Check Cartridge Status
Related tasks
Removing and Installing the Ink Cartridge
Purchase Epson Ink Cartridges
You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian
sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call
800-GO-EPSON (800-463-7766).
Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink
supplies are not compatible and, even if described as compatible, may not function properly.
The cartridge included with the printer is designed for printer setup and not for resale. After some ink is
used for charging, the rest is available for printing. Yields vary considerably based on images printed,
print settings, paper type, frequency of use, and temperature. For print quality, a variable amount of ink
remains in the cartridge after the "replace cartridge" indicator comes on.
Ink Cartridge Part Numbers
Parent topic: Replacing the Ink Cartridge
Ink Cartridge Part Numbers
Use these part numbers when you order or purchase new ink cartridges.
Note: For best printing results, use up a cartridge within 6 months of opening the package.
Part number Description
320 Color Ink Cartridge
320P Print Pack - Color Ink Cartridge and Glossy Photo Paper (100 sheets)
Parent topic: Purchase Epson Ink Cartridges
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Removing and Installing the Ink Cartridge
Make sure you have a replacement cartridge handy before you begin. You must install the new cartridge
immediately after removing the old one.
Caution: Leave your old cartridge in the printer until you are ready to replace it to prevent the print head
nozzles from drying out. Do not open ink cartridge packages until you are ready to install the ink.
Cartridges are vacuum packed to maintain reliability.
Note: If you remove a low or expended ink cartridge, you cannot re-install and use the cartridge.
1. Turn on your product.
2. Do one of the following:
• If the ink cartridge is expended, you see a message on the LCD screen. Press the OK button.
• If you are replacing the cartridge before you see a message on the LCD screen, select Setup >
Maintenance > Ink Cartridge Replacement. Then press the OK button to proceed.
3. Unpack the new ink cartridge and completely remove only the yellow tape.
Caution: Do not remove any other labels or seals, or ink may leak.
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4. Remove the cap as shown. Retain the cap so that you can use it to recap the used cartridge you are
replacing.
Caution: Do not touch the ink cartridge areas shown here. Doing so may prevent normal operation
and printing.
Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes,
flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away.
Keep ink cartridges out of the reach of children.
5. Press the start button.
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6. Open the inner cover.
Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not
touch the flat white cable inside the product.
7. Press down the blue tab to unlock the used ink cartridge, then lift it out.
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8. Use the cap from the replacement ink cartridge to recap the used cartridge before disposing of it.
Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it.
9. Hold the cartridge with the green chip facing you and insert the cartridge at an angle as shown.
Press down the ink cartridge until it clicks into place.
Caution: Make sure to insert the ink cartridge in the correct direction or you may damage the
product.
10. Close the inner cover.
11. Press the start button to start charging the ink. Then follow the rest of the on-screen instructions.
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Ink charging takes a few minutes. When you see a completion message on the LCD screen, ink
replacement is complete.
Caution: Do not turn off the product or open the inner cover while ink is charging or you may not be
able to print.
Caution: If you remove an ink cartridge for later use, recap the ink cartridge using the cap that came
with it to prevent the ink from drying out and to protect the surrounding area from getting smeared by ink.
Store the ink cartridge in the same environment as the product. Do not leave the product with the ink
cartridges removed for an extended period of time. Otherwise, ink remaining in the print head nozzles
may dry out and you may not be able to print.
Parent topic: Replacing the Ink Cartridge
Related concepts
Purchase Epson Ink Cartridges
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Adjusting Print Quality
If your print quality declines, you may need to run a utility to clean or align the print head.
If running these utilities does not solve the problem, you may need to replace the ink cartridge.
Print Head Maintenance
Print Head Alignment
Cleaning the Paper Path
Print Head Maintenance
If your printouts become too light, or you see dark or light bands across them, you may need to clean the
print head nozzles. Cleaning uses ink, so clean the nozzles only if print quality declines.
You can check for clogged nozzles before you clean them so you don’t clean them unnecessarily.
Note: You cannot clean the print head if the ink cartridge is expended, and may not be able to clean it
when the cartridge is low. You must replace the cartridge first.
Print Head Nozzle Check
Print Head Cleaning
Parent topic: Adjusting Print Quality
Related topics
Replacing the Ink Cartridge
Print Head Nozzle Check
You can print a nozzle check pattern to check for clogged nozzles.
Checking the Nozzles Using the Product Control Panel
Checking the Nozzles Using a Computer Utility
Parent topic: Print Head Maintenance
Checking the Nozzles Using the Product Control Panel
You can check the print head nozzles using the control panel on your product.
1. Load paper in this size in your product: 4 × 6 inches (102 × 152 mm).
2. Press the home button, if necessary.
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3. Press the arrow buttons to select Setup and press the OK button.
4. Select Maintenance and press the OK button.
5. Select Nozzle Check and press the OK button.
6. Press the start button.
The nozzle check pattern is printed.
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7. Check the printed pattern to see if there are gaps in the lines.
Print head is clean
Print head needs cleaning
8. Do one of the following:
• If there are no gaps, the print head is clean. Select Finish Nozzle Check and press the OK
button.
• If there are gaps or the pattern is faint, select Head Cleaning and press the OK button. Follow the
instructions on the screen to clean the print head, check the nozzles, and repeat the process as
necessary.
If you don’t see any improvement after cleaning the print head up to 2 times, turn the product off and wait
at least 6 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If
quality still does not improve, contact Epson.
Parent topic: Print Head Nozzle Check
Related tasks
Cleaning the Print Head Using the Product Control Panel
Related topics
Loading Paper
Replacing the Ink Cartridge
Checking the Nozzles Using a Computer Utility
You can check the print head nozzles using a utility on your Windows or Mac computer.
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1. Make sure there are no errors on the LCD screen.
2. Load paper in this size in your product: 4 × 6 inches (102 × 152 mm).
3. Do one of the following:
• Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar.
• OS X: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print &
Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select
Utility and select Open Printer Utility.
4. Select Nozzle Check.
You see a window like this:
5. Click Print.
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6. Check the printed pattern to see if there are gaps in the lines.
Print head is clean
Print head needs cleaning
7. If there are no gaps, click Finish.
If there are gaps or the pattern is faint, clean the print head.
Parent topic: Print Head Nozzle Check
Related tasks
Cleaning the Print Head Using a Computer Utility
Related topics
Loading Paper
Replacing the Ink Cartridge
Print Head Cleaning
If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the
print head.
Note: You cannot clean the print head if the ink cartridge is expended, and may not be able to clean it
when the cartridge is low. You must replace the cartridge first.
Cleaning the Print Head Using the Product Control Panel
Cleaning the Print Head Using a Computer Utility
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Parent topic: Print Head Maintenance
Related topics
Replacing the Ink Cartridge
Cleaning the Print Head Using the Product Control Panel
You can clean the print head nozzles using the control panel on your product.
1. Load paper in this size in your product: 4 × 6 inches (102 × 152 mm).
2. Press the home button, if necessary.
3. Press the arrow buttons to select Setup and press the OK button.
4. Select Maintenance and press the OK button.
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5. Select Head Cleaning and press the OK button.
6. Press the start button to clean the print head. You see a print head cleaning message on the LCD
screen during the cleaning cycle.
Caution: Never turn off the product during a cleaning cycle or you may damage it.
When the cleaning cycle is finished, you see a completion message on the display screen.
7. Select Nozzle Check and press the OK button.
8. Press the start button to run a nozzle check and confirm that the print head is clean.
If you don’t see any improvement after cleaning the print head up to 2 times, turn the product off and wait
at least 6 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If
quality still does not improve, contact Epson.
Parent topic: Print Head Cleaning
Related tasks
Checking the Nozzles Using the Product Control Panel
Related topics
Loading Paper
Replacing the Ink Cartridge
Cleaning the Print Head Using a Computer Utility
You can clean the print head using a utility on your Windows or Mac computer.
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1. Make sure there are no errors on the LCD screen.
2. Load paper in this size in your product: 4 × 6 inches (102 × 152 mm).
3. Do one of the following:
• Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar.
• OS X: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print &
Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select
Utility and select Open Printer Utility.
4. Select Head Cleaning.
You see a window like this:
5. Click Start to begin the cleaning cycle.
Caution: Never turn off the product during a cleaning cycle or you may damage it.
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6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle
Check Pattern and click Print.
7. Check the printed pattern to see if there are gaps in the lines.
Print head is clean
Print head needs cleaning
• If there are no gaps, click Finish.
• If there are gaps or the pattern is faint, click Clean to clean the print head again.
If you don’t see any improvement after cleaning the print head up to 2 times, turn the product off and wait
at least 6 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If
quality still does not improve, contact Epson.
Parent topic: Print Head Cleaning
Related tasks
Checking the Nozzles Using a Computer Utility
Related topics
Loading Paper
Replacing the Ink Cartridge
Print Head Alignment
If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or
light horizontal bands, you may need to align the print head.
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Note: Banding may also occur if your print head nozzles need cleaning.
Aligning the Print Head Using the Product Control Panel
Parent topic: Adjusting Print Quality
Aligning the Print Head Using the Product Control Panel
You can align the print head using the control panel on your product.
1. Load paper in this size in your product: 4 × 6 inches (102 × 152 mm).
2. Press the home button, if necessary.
3. Press the arrow buttons to select Setup and press the OK button.
4. Select Maintenance and press the OK button.
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5. Select Print Head Alignment and press the OK button.
6. Press the start button to print an alignment sheet.
Note: Do not cancel printing while you are printing a head alignment pattern.
7. Check the printed pattern and press the up or down arrow button to select the number representing
the most solid printed pattern for the first set, then press the OK button.
8. Repeat the previous step to select the best printed pattern for each set.
Parent topic: Print Head Alignment
Related topics
Loading Paper
Cleaning the Paper Path
If your printouts are smeared or scuffed, or your paper does not feed correctly, clean the paper path
inside the printer.
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Caution: Do not use tissues to clean the rollers inside the product; lint from tissues may clog the print
head nozzles.
1. Load a few sheets of plain paper in the product.
2. Press the home button, if necessary.
3. Press the arrow buttons to select Setup and press the OK button.
4. Select Maintenance and press the OK button.
5. Select Paper Guide Cleaning and press the OK button.
6. Press the start button to begin cleaning the paper guide.
7. Repeat as necessary until the paper comes out clean.
Parent topic: Adjusting Print Quality
Related topics
Loading Paper
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Transporting and Cleaning Your Product
Follow the instructions in these sections to transport your product or clean it if necessary.
Carrying and Transporting Your Product
Cleaning Your Product
Carrying and Transporting Your Product
Whenever you transport your product, prepare it as described here.
Caution: Observe the following precautions when transporting the product:
• Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak.
• Leave the ink cartridge installed. Removing the cartridge can dry out the print head and may prevent
the product from printing.
• Avoid strong impacts which may damage the product.
• Do not leave the product in direct sunlight, near heat sources, or inside cars or other hot locations. The
product may be deformed or ink may leak.
1. Press the power button to turn off the product.
2. Make sure the green power light on the front of the product is turned off and then unplug the power
cord.
Caution: Make sure the power light is off before unplugging the power cord; otherwise, the print
head may not return to the home position. This can cause the print head to dry out and may prevent
the product from printing.
3. Remove all the paper.
4. Remove any memory cards inserted in the product.
5. Disconnect any connected cables.
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6. Close the LCD screen, cover, and output tray.
7. Place the product in a bag if traveling a short distance, or in its original packaging materials (or
equivalent packing materials) when transporting the product a long distance.
If print quality has declined when you print again, clean and align the print head.
Parent topic: Transporting and Cleaning Your Product
Related concepts
Print Head Maintenance
Print Head Alignment
Related tasks
Removing a Memory Card
Cleaning Your Product
To keep your product working at its best, you should clean it whenever necessary. Close the cover and
output tray when you are not using the product to protect it from dust.
Caution: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may
damage it. Do not use oil or other lubricants inside the product or let water get inside.
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1. Turn off the product.
2. Unplug the power cable.
3. Disconnect any connected cables.
4. Remove all the paper.
5. Remove any memory cards inserted in the product.
6. Clean the outer case and control panel with a soft, dry cloth. Do not use any liquid or chemical
cleansers.
Parent topic: Transporting and Cleaning Your Product
Related tasks
Removing a Memory Card
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Solving Problems
Check these sections for solutions to problems you may have using your product.
Checking for Software Updates
Product Status Messages
Running a Product Check
Resetting Control Panel Defaults
Solving Setup Problems
Solving Network Problems
Solving Paper Problems
Solving Problems Printing from a Computer
Solving Page Layout and Content Problems
Solving Print Quality Problems
Solving Memory Card Problems
Uninstall Your Product Software
Where to Get Help
Checking for Software Updates
Periodically, it's a good idea to check Epson's support website for free updates to your product software.
You can select Download the Latest Software from the Home screen of this manual or visit Epson's
driver download site (U.S. downloads or Canadian downloads).
• Windows: Your printer software automatically checks for updates. You can also manually update the
software by selecting Software Update here:
• Accessing the Windows Desktop and right-clicking the product icon in the Windows taskbar
• On the Maintenance tab in the printer settings window
You can also update the software by selecting EPSON Software Updater in the EPSON or EPSON
Software program group, accessible by the Start button, or on the Start or Apps screens, depending
on your version of Windows.
• OS X: You can manually update the software by opening the Applications > Epson Software folder
and selecting EPSON Software Updater.
Parent topic: Solving Problems
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Related tasks
Changing Automatic Update Options
Product Status Messages
You can often diagnose problems with your product by checking the messages on its LCD screen. You
can also see help information and how-to instructions on the screen. Press the home button, if
necessary, select Help and press the OK button.
LCD screen message Condition/solution
Printer error Turn the product off and then back on again. If the error continues, check for
a paper jam. If there is no paper jam, contact Epson for support.
Operation canceled. An The memory card or external storage device has a problem or may be
error occurred while damaged. Make sure the memory card or external device is inserted
saving. correctly and meets the specifications for the product.
Paper Configuration is The Paper Configuration setting must be turned on to use AirPrint. Keep this
disabled setting enabled unless you always use the same size and type of paper and
do not need to change the paper settings.
Ink is low You can continue printing until you are prompted to replace the ink cartridge.
A printer's ink pad is An ink pad is near the end of its service life and the message will be
nearing the end of its displayed until the ink pad is replaced. Contact Epson for support. (To
service life resume printing, press the start button.)
A printer's ink pad is at An ink pad is at the end of its service life. Turn off the product and contact
the end of its service life Epson for support.
Combination of IP There is a problem with the network connection to your product. Check the
address and subnet solution links in this topic.
mask is invalid
Recovery mode An error has occurred during firmware updating. Connect your product using
a USB cable and try updating the firmware again. If you still see this error
message, contact Epson for support.
Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages.
During the life of your product it may reach a condition where either satisfactory print quality cannot be
maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your
LCD screen, or lights on the control panel will advise you when these parts need replacing. If this
happens during the standard warranty of the product, the exchange of the product or replacement of the
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pads is covered under the standard warranty. If the product is out of warranty, the pads can be replaced
by any Epson authorized service provider. The waste ink pads are not a user-replaceable part.
Parent topic: Solving Problems
Related references
Paper Jam Problems Inside the Product
Where to Get Help
Related tasks
Selecting the Paper Source Settings - Control Panel
Using AirPrint
Related topics
Loading Paper
Replacing the Ink Cartridge
Using Memory Cards With Your Product
Running a Product Check
Running a product check helps you determine if your product is operating properly.
1. Disconnect any interface cables connected to your product.
2. Load paper in this size in your product: 4 × 6 inches (102 × 152 mm).
3. Press the home button, if necessary.
4. Press the arrow buttons to select Setup and press the OK button.
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5. Select Maintenance and press the OK button.
6. Select Nozzle Check and press the OK button.
7. Press the start button.
The nozzle check pattern is printed.
8. Do one of the following, depending on the results of the product check:
• If the page prints and the nozzle check pattern is complete, the product is operating properly. Any
operation problem you may have could be caused by your computer, cable, software, or selected
settings. Check for other solutions or try uninstalling and reinstalling your printer software.
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• If the page prints but the nozzle check pattern has gaps, clean or align the print head.
• If the page does not print, the product may have a problem. Check for other solutions. If they do
not work, contact Epson.
Parent topic: Solving Problems
Related concepts
Print Head Cleaning
Print Head Alignment
Uninstall Your Product Software
Related references
Where to Get Help
Resetting Control Panel Defaults
If you have a problem with settings on the product control panel, you can reset them to their factory
defaults. You can choose which settings to reset or reset them all.
1. Press the home button, if necessary.
2. Press the arrow buttons to select Setup and press the OK button.
3. Select Restore Default Settings and press the OK button.
4. Select one of these options:
• Network Settings: Resets all network settings.
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• All Except Network Settings: Resets all control panel settings, except for network settings.
• All Settings: Resets all control panel settings.
You see a confirmation screen.
5. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.)
Parent topic: Solving Problems
Solving Setup Problems
Check these sections if you have problems while setting up your product.
Noise After Ink Installation
Software Installation Problems
USB Connection Problems
Parent topic: Solving Problems
Noise After Ink Installation
If you hear noises from your product after installing ink, check the following:
• The first time you install the ink cartridge, the product must charge its print head. Wait until charging
finishes before you turn off the product, or it may charge improperly and use excess ink the next time
you turn it on.
• If the product's print head stops moving or making noise, and the charging process has not finished
after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still
in progress. If it is still in progress, contact Epson for help.
Parent topic: Solving Setup Problems
Related references
Where to Get Help
Software Installation Problems
If you have problems while installing your product software, try these solutions:
• Make sure your product is turned on and any necessary cables are securely connected at both ends. If
you still have problems installing software, disconnect the cable and carefully follow the instructions on
the Start Here sheet. Also make sure your system meets the requirements for your operating system.
• Close any other programs, including screen savers and virus protection software, and install your
product software again.
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• In Windows, make sure your product is selected as the default printer and the correct port is shown in
the printer properties.
• If you see any error message or your software does not install correctly in Windows, you may not have
software installation privileges. Contact your System Administrator.
Parent topic: Solving Setup Problems
Related concepts
Uninstall Your Product Software
Related references
Windows System Requirements
OS X System Requirements
USB Connection Problems
If you used a USB cable to connect to a computer that has multiple peripherals, make sure the computer
is grounded. Otherwise, you may feel a slight electric shock when touching your product.
Parent topic: Solving Setup Problems
Solving Network Problems
Check these solutions if you have problems setting up or using your product on a network.
Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not
responsible for backing up or recovering data and settings during or after the warranty period. We
recommend that you make your own backup or print out your network data and settings.
Product Cannot Connect to a Wireless Router or Access Point
Network Software Cannot Find Product on a Network
Product Does Not Appear in OS X Printer Window
Cannot Print Over a Network
Parent topic: Solving Problems
Product Cannot Connect to a Wireless Router or Access Point
If your product has trouble finding or connecting to a wireless router or access point, try these solutions:
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your
product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from
the product control panel within 2 minutes of pressing the WPS button on your router.
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• Make sure to place your product within contact range of your 2.4 GHz router or access point. Avoid
placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a
filing cabinet.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. See your router documentation for instructions.
• Verify that your router or access point is operating correctly by connecting to it from your computer or
another device.
• You may need to disable the firewall and any anti-virus software on your wireless router or access
point.
• Check to see if access restrictions, such as MAC address filtering, are set on the router or access
point. If access restrictions are set, add your product's MAC address to your router's address list. To
obtain your product's MAC address, check the network status on the LCD screen. Then follow the
instructions in your router or access point documentation to add the address to the list.
• If your router or access point does not broadcast its network name (SSID), follow the instructions that
came with your product to enter your wireless network name manually.
• If your router or access point has security enabled, determine the kind of security it is using and any
required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA
passphrase correctly.
• Check if your computer is restricting the available wireless channels. If so, verify that your wireless
access point is using one of the usable channels and change to a usable channel, if necessary.
• If you are using a Wi-Fi Direct connection that suddenly disconnects, the Wi-Fi direct password on
your device may have been changed. If necessary, delete the existing DIRECT-xxxxxxxx connection
settings from your device and enter a new password. See your device documentation for instructions.
• If you connected your product to a Windows computer using Wi-Fi Direct and it automatically selected
Access Point Mode, you may have trouble accessing a low-priority Internet connection. Check the
network connection or adapter settings in the Windows Control Panel and set the Internet metric
setting to 100 for your version of the Internet Protocol.
Parent topic: Solving Network Problems
Related tasks
Selecting Wireless Network Settings from the Control Panel
Enabling Wi-Fi Direct Mode
Related topics
Wi-Fi Networking
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Network Software Cannot Find Product on a Network
If EpsonNet Setup cannot find your product on a network, try these solutions:
• Make sure your product is turned on and connected to your network. Verify connection using your
product control panel.
• Check if your network name (SSID) contains non-ASCII characters. Your product cannot display non-
ASCII characters.
• Make sure your product is not connected to a guest network.
• If necessary, reinstall your product software and try running EpsonNet Setup again:
1. Reset your product's network settings to their factory defaults.
2. Windows only: uninstall your product software.
3. Initialize your router following the instructions in your router documentation.
Note: If you are reading these instructions online, you will lose your Internet connection when you
initialize your router, so note the next step before initializing it.
4. Download your product software from the Epson website using the instructions on the Start Here
sheet.
• If you have replaced your router, reinstall your product software to connect to the new router.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. See your router documentation for instructions.
Parent topic: Solving Network Problems
Related tasks
Connecting to a New Wi-Fi Router
Related topics
Wi-Fi Networking
Product Does Not Appear in OS X Printer Window
If your product does not appear in the OS X printer window, try these solutions:
• Turn your product off, wait 30 seconds, then turn it back on again.
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• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your
product's LCD screen is not lit, make sure you select one of the WPS options from the product control
panel within 2 minutes of pressing the WPS button on your router.
• If you are connecting the product wirelessly via EpsonNet Setup and the Wi-Fi icon does not appear lit
on your LCD screen, make sure your product software was installed correctly. If necessary, reinstall
your software.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. See your router documentation for instructions.
Parent topic: Solving Network Problems
Related topics
Wi-Fi Networking
Cannot Print Over a Network
If you cannot print over a network, try these solutions:
• Make sure that your product is turned on.
• Make sure you install your product's network software as described in your product documentation.
• Check your network status on the LCD screen and verify that the network settings are correct. If the
network status is Disconnected, check any cable connections and turn your product off and then on
again.
• If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your
network does not assign IP addresses using DHCP, set the IP address manually.
• Make sure your computer and product are both using the same wireless network.
• If network printing is slow, check your network status on the LCD screen and confirm the signal
strength. If it is poor, place your product closer to your router or access point. Avoid placing your
product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing
cabinet.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. See your router documentation for instructions.
• Check to see if your wireless router or access point has an enabled Privacy Separator function that is
preventing printing from a device over the network. See your router or access point documentation for
instructions on disabling the Privacy Separator function.
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• If you are connecting the product wirelessly via EpsonNet Setup and the Wi-Fi connection icon is not
lit or does not appear on the product's LCD screen, make sure your product software was installed
correctly. If necessary, reinstall your software.
Parent topic: Solving Network Problems
Related tasks
Viewing the Network Status
Related topics
Wi-Fi Networking
Solving Paper Problems
Check these sections if you have problems using paper with your product.
Paper Feeding Problems
Paper Jam Problems Inside the Product
Paper Ejection Problems
Parent topic: Solving Problems
Paper Feeding Problems
If you have problems feeding paper, try these solutions:
• If paper does not feed for printing, remove it. Then reload it in the rear paper feed against the left side.
Slide the edge guide against the edge of the paper, making sure that the paper stack is not above the
arrow mark on the edge guide.
• If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it.
• If paper jams when you print on both sides of the paper, try loading fewer sheets.
• Make sure your paper meets the specifications for your product.
• Make sure the paper size and paper type settings on the control panel are correct.
• For best results, follow these guidelines:
• Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.
• Load paper in the rear paper feed printable side up.
• Follow any special loading instructions that came with the paper.
Parent topic: Solving Paper Problems
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Related references
Paper Loading Capacity
Paper Jam Problems Inside the Product
Related tasks
Loading Paper in the Paper Feed Slot
Paper Jam Problems Inside the Product
If paper has jammed inside the product, follow the steps below to clear the jam.
1. Cancel the print job, if necessary.
2. Remove any jammed paper from the rear paper feed slot.
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3. If necessary, carefully pull out any jammed paper from the front.
4. Open the inner cover and carefully remove any jammed paper.
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Caution: Do not touch the flat white cable inside the printer.
5. Close the inner cover.
6. Follow the prompts on the LCD screen to clear any error messages.
Parent topic: Solving Paper Problems
Paper Ejection Problems
If you have problems with paper ejecting properly, try these solutions:
• If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper.
Select the correct paper size when you reprint.
• If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select
the correct paper type setting when you reprint.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems Inside the Product
Paper or Media Type Settings - Product Software
Paper Type Settings - Control Panel
Related tasks
Loading Paper in the Paper Feed Slot
Cancelling Printing Using a Product Button
Solving Problems Printing from a Computer
Check these sections if you have problems while printing from your computer.
Note: When printing using AirPrint, the available print settings are different from those covered in this
manual. See the Apple website for details.
Nothing Prints
Product Icon Does Not Appear in Windows Taskbar
Printing is Slow
Parent topic: Solving Problems
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Nothing Prints
If you have sent a print job and nothing prints, try these solutions:
• Make sure your product is turned on.
• Make sure any interface cables are connected securely at both ends.
• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print,
connect your product directly to your computer instead of the hub.
• Run a product check to see if a test page prints. If the test page prints, check to see if your product
software is installed correctly.
• If you are printing a large image, the computer may not have enough memory. Print the image at a
lower resolution or a smaller file size.
• In Windows, click Print Queue on the Maintenance tab in the printer settings window and check for
the following:
• Check for any stalled or paused print jobs. Cancel or unpause any jobs as necessary.
• Open the Printer menu and make sure the product is not offline.
• Open the Printer menu and set the product as the default printer, if necessary.
• In OS X, select System Preferences from the Apple menu or Dock, select Print & Scan or Printers
& Scanners, then double-click your printer icon. Check to see if any jobs are paused. Cancel or
resume any jobs as necessary.
Parent topic: Solving Problems Printing from a Computer
Related tasks
Running a Product Check
Product Icon Does Not Appear in Windows Taskbar
If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does
not work, try this solution:
1. Do one of the following:
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound >
Devices and Printers.
• Windows 7: Click and select Devices and Printers.
• Windows Vista: Click , select Control Panel, and click Printer under Hardware and Sound.
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• Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select
Printers and Other Hardware, if necessary, and Printers and Faxes.)
2. Right-click your product name, select Printing Preferences, and select your product name again if
necessary.
3. Click the Maintenance tab.
4. Click the Extended Settings button.
5. Select Enable EPSON Status Monitor 3, then click OK.
6. Click the Monitoring Preferences button.
7. Click the checkbox for the option that adds the shortcut icon to the taskbar.
8. Click OK to close the open program windows.
Parent topic: Solving Problems Printing from a Computer
Printing is Slow
If printing becomes slow, try these solutions:
• Make sure your system meets the requirements for your operating system. If you are printing a high-
resolution image, you may need more than the minimum requirements. If necessary, increase your
system's memory.
• If you are using Windows 7, close the Devices and Printers window before you print.
• Clear space on your hard drive or run a defragmentation utility to free up existing space.
• Close any programs you are not using when you print.
• If your product is connected to a USB hub, connect it directly to your computer instead.
• If printing becomes slower after printing continuously for a long time, the product may have
automatically slowed down to protect the print mechanism from overheating or becoming damaged.
Let the product rest with the power on for 30 minutes, then try printing again.
For the fastest printing, select the following settings in your product software:
• Make sure the paper type setting matches the type of paper you loaded.
• Turn on any high speed settings in your product software.
• Select a lower print quality setting.
• Windows: Click the Maintenance or Utility tab, select Extended Settings or Speed and Progress,
and select the following settings:
• Always Spool RAW Datatype
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• Page Rendering Mode
• Print as Bitmap
Parent topic: Solving Problems Printing from a Computer
Related references
Windows System Requirements
OS X System Requirements
Paper or Media Type Settings - Product Software
Related tasks
Selecting Basic Print Settings - Windows
Selecting Extended Settings - Windows
Selecting Basic Print Settings - OS X
Selecting Printing Preferences - OS X
Solving Page Layout and Content Problems
Check these sections if you have problems with the layout or content of your printed pages.
Note: When printing using AirPrint, the available print settings are different from those covered in this
manual. See the Apple website for details.
Inverted Image
Too Many Copies Print
Blank Pages Print
Incorrect Margins on Printout
Border Appears on Borderless Prints
Incorrect Characters Print
Incorrect Image Size or Position
Slanted Printout
Parent topic: Solving Problems
Inverted Image
If your printed image is inverted unexpectedly, try these solutions:
• Turn off any mirror or inversion settings in your printing application.
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• Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer
software. (This option has different names, depending on your operating system version.)
Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if
available for your product.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Additional Layout and Print Options - Windows
Selecting Basic Print Settings - OS X
Too Many Copies Print
Make sure that the Copies setting in your printing program or printer software is not set for multiple
copies.
Parent topic: Solving Page Layout and Content Problems
Blank Pages Print
If blank pages print unexpectedly, try these solutions:
• Make sure you selected the correct paper size settings in your printing program and printer software.
• If a blank page exists in a document you are printing and you want to skip printing it, select the Skip
Blank Page setting in your printer software.
• Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if
necessary.
• Make sure your product is selected as the printer in your printing program.
Parent topic: Solving Page Layout and Content Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Related tasks
Selecting Basic Print Settings - Windows
Selecting Extended Settings - Windows
Selecting Basic Print Settings - OS X
Selecting Printing Preferences - OS X
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Incorrect Margins on Printout
If your printed page has incorrect margins, try these solutions:
• Make sure you selected the correct paper size settings in your printing program and printer software.
• Make sure you selected the correct margins for your paper size in your printing program.
• Make sure your paper is positioned correctly for feeding into the printer.
You can use the preview option in your printer software to check your margins before you print.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Loading Paper in the Paper Feed Slot
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - OS X
Selecting Page Setup Settings - OS X
Border Appears on Borderless Prints
If you see a border on borderless prints, try these solutions:
• Make sure you are printing on a compatible borderless paper type and size.
Note: For custom paper sizes, make sure you select a supported borderless page width.
• Windows: Make sure you selected the Borderless setting in your printer software.
• OS X: Make sure you selected the Borderless checkbox or a paper size with a Borderless option in
your printer software.
• Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless
prints.
• Make sure the image size and the paper size are set correctly; if the image is small, the enlargement
may not be enough to cover the paper.
Parent topic: Solving Page Layout and Content Problems
Related references
Borderless Paper Type Compatibility
Related tasks
Selecting Basic Print Settings - Windows
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Selecting Basic Print Settings - OS X
Selecting Page Setup Settings - OS X
Incorrect Characters Print
If incorrect characters appear in your prints, try these solutions before reprinting:
• Make sure any cables are securely connected at both ends.
• In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in
the printer settings window, and cancel any stalled print jobs.
• If your product is connected to a USB hub, connect it directly to your computer instead.
• If your computer entered sleep mode the last time you printed, the next print job after your computer
exits sleep mode may contain garbled characters. Print your document again.
• If incorrect characters still appear in your prints, try connecting your product using a different cable.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - OS X
Selecting Page Setup Settings - OS X
Incorrect Image Size or Position
If your printed image is the wrong size or in the wrong position, try these solutions:
• Make sure you selected the correct paper size and layout settings in your printing program and printer
software.
• Make sure you selected the correct paper size on the control panel.
• Make sure your paper is positioned correctly for feeding into the printer.
You can use the preview option in your printer software to check your margins before you print.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Loading Paper in the Paper Feed Slot
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - OS X
Selecting Page Setup Settings - OS X
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Slanted Printout
If your printouts are slanted, try these solutions:
• Slide the edge guide against the edge of the paper.
• Select a higher print quality setting in your printer software.
• Turn off any high speed settings in your product software.
• Align the print head.
• Make sure the product is not printing while tilted or at an angle.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Loading Paper in the Paper Feed Slot
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - OS X
Solving Print Quality Problems
Check these sections if your printouts have problems with print quality, but your image looks fine on your
computer screen.
Note: When printing using AirPrint, the available print settings are different from those covered in this
manual. See the Apple website for details.
White or Dark Lines in Printout
Blurry or Smeared Printout
Faint Printout or Printout Has Gaps
Grainy Printout
Incorrect Colors
Parent topic: Solving Problems
White or Dark Lines in Printout
If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Make sure the paper type setting matches the type of paper you loaded.
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• Make sure you loaded the printable side of the paper correctly for your product.
• Turn off any high speed settings in your product software.
• Align the print head.
• You may need to replace the ink cartridge.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Print Head Alignment
Related references
Paper or Media Type Settings - Product Software
Paper Type Settings - Control Panel
Related tasks
Loading Paper in the Paper Feed Slot
Selecting Additional Layout and Print Options - Windows
Selecting Printing Preferences - OS X
Related topics
Replacing the Ink Cartridge
Blurry or Smeared Printout
If your printouts are blurry or smeared, try these solutions:
• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
• Use a support sheet with special paper, or load special paper one sheet at a time.
• Make sure your paper meets the specifications for your product.
• Use Epson papers to ensure proper saturation and absorption of genuine Epson inks.
• Make sure the paper type setting in your product software matches the type of paper you loaded.
• Make sure you loaded the printable side of the paper correctly for your product.
• Remove each sheet from the output tray as it is printed.
• Avoid handling printouts on glossy paper right after printing to allow the ink to set.
• Turn off any high speed settings in your product software.
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• If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily
saturated or dark images. If one side of a sheet will contain a lighter image or text, print that side first.
Make sure the ink has dried before reloading the paper to print on the other side.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Align the print head.
• Clean the paper path.
Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that
extends beyond the base of the product in all directions.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Print Head Alignment
Related references
Available Epson Papers
Paper Specifications
Related tasks
Selecting Basic Print Settings - Windows
Selecting Additional Layout and Print Options - Windows
Selecting Extended Settings - Windows
Selecting Basic Print Settings - OS X
Selecting Printing Preferences - OS X
Cleaning the Paper Path
Loading Paper in the Paper Feed Slot
Faint Printout or Printout Has Gaps
If your printouts are faint or have gaps, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• The ink cartridge may be old or low on ink, and you may need to replace it.
142
• Make sure the paper type setting matches the type of paper you loaded.
• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
• Align the print head.
• Clean the paper path.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Print Head Alignment
Related references
Paper or Media Type Settings - Product Software
Related tasks
Cleaning the Paper Path
Loading Paper in the Paper Feed Slot
Related topics
Replacing the Ink Cartridge
Grainy Printout
If your printouts are grainy, try these solutions:
• Make sure you loaded the printable side of the paper correctly for your product.
• Select a higher print quality setting and turn off any high speed settings in your product software.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Align the print head.
• You may need to increase the image resolution or print a smaller size; see your software
documentation.
Note: Images from the Internet may be low resolution and not result in a high quality printout.
• If you enlarged the image in an image-editing program, you need to increase the resolution setting to
retain a high image quality. Increase the resolution by the same amount you increased the image size.
143
For example, if the resolution is 300 dpi (dots per inch) and you will double the image size later,
change the resolution setting to 600 dpi.
Note: Higher resolution settings result in larger file sizes, which take longer to process and print.
Consider the limitations of your computer system when selecting a resolution, and select the lowest
possible resolution that produces acceptable quality to keep file sizes manageable.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Print Head Alignment
Related tasks
Selecting Basic Print Settings - Windows
Selecting Additional Layout and Print Options - Windows
Selecting Basic Print Settings - OS X
Selecting Printing Preferences - OS X
Incorrect Colors
If your printouts have incorrect colors, try these solutions:
• Make sure the paper type setting matches the paper you loaded.
• Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• The ink cartridge may be old or low on ink, and you may need to replace it.
• After you print, the colors in your printout need time to set as the ink dries. During this time, the colors
may look different than you expect. To speed up drying time, do not stack your printouts on top of each
other.
• Your printed colors can never exactly match your on-screen colors. However, you can use a color
management system to get as close as possible. Try using the color management options in your
printer software.
• For best results, use genuine Epson ink and paper.
Parent topic: Solving Print Quality Problems
144
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Related tasks
Selecting Basic Print Settings - Windows
Selecting Additional Layout and Print Options - Windows
Selecting Basic Print Settings - OS X
Managing Color - OS X
Related topics
Replacing the Ink Cartridge
Solving Memory Card Problems
Check these solutions if you have problems using memory cards with your product.
Memory Card Does Not Fit Into a Slot
Cannot View or Print Photos from a Memory Card or Device
Cannot Transfer Photos To or From a Memory Card or Device
Parent topic: Solving Problems
Memory Card Does Not Fit Into a Slot
If a memory card does not fit properly in a slot, do not force it in. You may need to use an adapter with
your memory card.
Parent topic: Solving Memory Card Problems
Related references
Memory Card Types
Related tasks
Inserting a Memory Card
Cannot View or Print Photos from a Memory Card or Device
If you cannot view or print photos from a memory card or USB device inserted in your product, try these
solutions:
• Make sure your memory card or device is compatible with the product.
• Make sure the files on your memory card or device are in the correct format.
145
• If you have too many photos on your memory card or device, you may not see all the photos you
expect or may be prompted to select a group of photos by date. Reduce the number of photos on your
card or select one group of photos at a time. Check the specifications for the maximum number of
photos.
Parent topic: Solving Memory Card Problems
Related references
Memory Card Types
Memory Card File Specifications
USB Device File Specifications
Related tasks
Inserting a Memory Card
Related topics
Printing from a Memory Card
Using an External Device with Your Product
Cannot Transfer Photos To or From a Memory Card or Device
If you have problems transferring photos to or from a memory card, try these solutions:
• Make sure your memory card or device is compatible with the product.
• Make sure your product is set up wirelessly and connected to the same network as your computer.
• If you are transferring photos to a memory card, check the memory card's write-protect tab to make
sure it is set to allow writing to the card.
Parent topic: Solving Memory Card Problems
Related references
Memory Card Types
Memory Card File Specifications
USB Device File Specifications
Related tasks
Transferring Photos from a Memory Card to Your Computer
Uninstall Your Product Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
146
Uninstalling Printing Software - Windows
Uninstalling Product Software - OS X
Parent topic: Solving Problems
Uninstalling Printing Software - Windows
You can uninstall and then re-install your printer software to solve certain problems.
1. Turn off the product.
2. Disconnect any interface cables.
3. Do one of the following:
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs
and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.
Note: If you see a User Account Control window, click Yes or Continue.
In the next window, select your product, if necessary, and click OK. Then follow any on-screen
instructions.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select
Epson, select your product, then click EPSON Printer Software Uninstall.
Note: If you see a User Account Control window, click Yes or Continue.
In the next window, select your product, if necessary, and click OK. Then follow any on-screen
instructions.
4. Restart your computer, then re-install your software.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
Parent topic: Uninstall Your Product Software
Uninstalling Product Software - OS X
In most cases, you do not need to uninstall your product software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your product software as
described here.
147
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
1. To download the Uninstaller utility, visit the Epson download site (U.S. downloads or Canadian
downloads).
2. Follow the instructions on the screen to install the Uninstaller utility.
3. Quit all applications currently running on your Mac.
4. Double-click the Uninstaller icon.
5. Select the checkbox for each software program you want to uninstall.
6. Click Uninstall.
7. Follow the on-screen instructions to uninstall the software.
8. To reinstall your product software, see the Start Here sheet for instructions.
Note: If you uninstall the printer driver and your product name remains in the Print & Fax, Print & Scan,
or Printers & Scanners window, select your product name and click the – (remove) icon to remove it.
Parent topic: Uninstall Your Product Software
Where to Get Help
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for solutions to
common problems. You can download drivers and documentation, get FAQs and troubleshooting
advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
• Product name
• Product serial number (located on a label on the product)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer configuration
• Description of the problem
148
Then call:
• U.S.: (562) 276-7282, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific
Time, Saturday
• Canada: (905) 709-2567, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM,
Pacific Time, Saturday
Days and hours of support are subject to change without notice. Toll or long distance charges may
apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian
sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call
800-GO-EPSON (800-463-7766).
Parent topic: Solving Problems
149
Technical Specifications
These sections list the technical specifications for your product.
Note: Epson offers a recycling program for end of life products. Please go to this site for information on
how to return your products for proper disposal.
Windows System Requirements
OS X System Requirements
Paper Specifications
Printable Area Specifications
Ink Cartridge Specifications
Memory Card Specifications
External USB Device Specifications
Dimension Specifications
Electrical Specifications
Environmental Specifications
Interface Specifications
Network Interface Specifications
Safety and Approvals Specifications
Windows System Requirements
To use your product and its software, your computer should use one of these Microsoft operating
systems:
• Windows 10
• Windows 8.x
• Windows 7
• Windows Vista
• Windows XP Professional x64 Edition
• Windows XP SP3
Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the
latest in compatibility and drivers for your product.
150
Parent topic: Technical Specifications
OS X System Requirements
To use your product and its software, your Mac should use one of these operating systems:
• OS X 10.10.x
• OS X 10.9.x
• OS X 10.8.x
• OS X 10.7.x
• OS X 10.6.8
Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the
latest in compatibility and drivers for your product.
Parent topic: Technical Specifications
Paper Specifications
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at
any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a
sample of paper stock before purchasing large quantities or printing large jobs.
Single-sheets
Size A5 (5.8 × 8.2 inches [148 × 210 mm])
A6 (4.1 × 5.8 inches [105 × 148 mm])
4 × 6 inches (102 × 152 mm)
5 × 7 inches (127 × 178 mm)
3.5 × 5 inches (89 × 127 mm)
16:9 wide (4 × 7.1 inches [102 × 181 mm])
Paper types Plain paper and paper distributed by Epson
Thickness 0.002 inch (0.05 mm) to 0.02 inch (0.6 mm)
0.003 inch (0.08 mm) to 0.004 inch (0.11 mm) for plain paper
151
Plain paper weight 17 lb (64 g/m
2
) to 24 lb (90 g/m
2
)
Envelopes
Size No. 10 (4.1 × 9.5 inches [105 × 241 mm])
Paper types Plain bond paper
Weight 20 lb (75 g/m
2
) to 24 lb (90 g/m
2
)
Parent topic: Technical Specifications
Printable Area Specifications
Note: Print quality may decline in the shaded areas shown here due to the printer mechanism.
Single sheets - normal printing
1 Margin: 0.12 inch (3 mm) minimum
2 A5 (5.8 × 8.2 inches [148 × 210 mm]) paper: 0.39 inch (10.0 mm)
Paper smaller than A5 (5.8 × 8.2 inches [148 × 210 mm]): 0.12 inch (3.0 mm)
152
3 Reduced print quality area/top: 1.46 inches (37 mm) minimum
4 Reduced print quality area/bottom: 1.56 inches (39 mm) minimum
Single sheets - borderless printing
1 Reduced print quality area/top: 1.57 inches (40 mm) minimum
2 Reduced print quality area/bottom: 1.65 inches (42 mm) minimum
Envelopes
1 Left/right margins: 0.12 inch (3 mm) minimum
2 Top/bottom margins: 0.20 inch (5 mm) minimum
3 Reduced print quality area/right: 0.71 inches (18 mm) minimum
153
4 Reduced print quality area/left: 1.46 inches (37 mm) minimum
Parent topic: Technical Specifications
Ink Cartridge Specifications
Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other
products may affect your print quality and could result in printer damage.
The cartridge included with the printer is designed for printer setup and not for resale. After some ink is
used for charging, the rest is available for printing. Yields vary considerably based on images printed,
print settings, paper type, frequency of use, and temperature. For print quality, a variable amount of ink
remains in the cartridge after the "replace cartridge" indicator comes on.
Color Cyan, Magenta, Yellow, Black
Cartridge life Opened package: 6 months
Unopened package: do not use if the date on the package has
expired
Temperature Storage: –22 to 104 °F (–30 to 40 °C)
1 month at 104 °F (40 °C)
Ink freezes at 3.2 °F (–16 °C)
Ink thaws and is usable after 3 hours at 77 °F (25 °C)
Note: For best printing results, use up a cartridge within 6 months of opening the package.
Parent topic: Technical Specifications
Related concepts
Purchase Epson Ink Cartridges
Memory Card Specifications
Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation for
details on using it.
154
Compatible types/Maximum SD: 2GB
capacities
SDHC: 32GB
SDXC: 64GB
miniSD*: 2GB
miniSDHC*: 32GB
microSD*: 2GB
microSDHC*: 32GB
microSDXC*: 64GB
Voltage requirements 3.3 V type, dual voltage type (3.3 V and 5V); supply voltage 3.3 V
Maximum current: 200 mA
Parent topic: Technical Specifications
External USB Device Specifications
Do not use devices with the following requirements:
• Dedicated driver
• Security settings, such as password or encryption, etc.
• Built-in USB hub
Note: Use only external storage devices with independent AC power sources. External storage devices
that are powered via USB are not recommended. Epson cannot guarantee the operation of externally
connected devices.
CD-ROM/CD-R drive 700MB maximum capacity
CD-RW is not supported
DVD-ROM/DVD-R drive 4.7GB maximum capacity
DVD+R, DVD±RW, DVD-RAM, and Blu-ray Disc are not supported
Magneto-optical drive 1.3GB
Hard disk and USB flash 2TB
drives
Formatted in FAT, FAT32, or exFAT.
155
Parent topic: Technical Specifications
Dimension Specifications
Height Stored: 3.3 inches (85 mm)
Printing: 7.9 inches (201 mm)
Width Stored: 9.8 inches (249 mm)
Printing: 9.8 inches (249 mm)
Depth Stored: 6.9 inches (176 mm)
Printing: 15.1 inches (383 mm)
Weight 4.0 lb (1.8 kg)
(without ink cartridge and AC
adapter)
Parent topic: Technical Specifications
Electrical Specifications
Printer
Rated DC input voltage DC24V
Rated DC input current 0.9A
Power consumption Printing: Approximately 12 W (ISO/IEC24712)
(USB Connection) Ready mode: Approximately 6 W
Sleep mode: Approximately 1.5 W
Power off mode: Approximately 0.2 W
AC Adapter
AC adapter model A461H
Input AC100–240V, 1A, 50–60Hz
Output DC24V, 1A
156
Parent topic: Technical Specifications
Environmental Specifications
Temperature Operating: 50 to 95 °F (10 to 35 °C)
Storage: –4 to 104 °F (–20 to 40 °C)
1 month at 104 °F (40 °C)
Humidity Operating: 20 to 80% RH
(without condensation) Storage: 5 to 85% RH
Parent topic: Technical Specifications
Interface Specifications
For computer Hi-Speed USB
For external USB and Hi-Speed USB
PictBridge device
Note: Epson cannot guarantee the operation of externally connected devices.
Parent topic: Technical Specifications
Network Interface Specifications
Standards IEEE 802.11 b/g/n (complies with either IEEE 802.11 b/g or IEEE
802.11 b/g/n, depending on purchase location)
Security WEP (64/128 bit)
WPA2-PSK (AES); complies with WPA2 with support for
WPA/WPA2 Personal
Frequency range 2.4 GHz
157
Coordination modes Infrastructure mode
Ad hoc mode (not supported for IEEE 802.11n)
Wi-Fi Direct (not supported for IEEE 802.11b)
Note: Simple AP mode is compatible with Wi-Fi infrastructure mode.
Parent topic: Technical Specifications
Safety and Approvals Specifications
United States Safety: UL60950-1
EMC: FCC part 15 Subpart B class B
Canada Safety: CAN/CSA C22.2 No. 60950-1
EMC: CAN/CSA-CEI/IEC CISPR 22 Class B
This equipment contains the following wireless module:
• Manufacturer: Askey Computer Corporation.
• Type: WLU6320-D69 (RoHS)
This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept
responsibility for any failure to satisfy the protection requirements resulting from a non-recommended
modification of the product. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation of the device.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and
away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed
outdoors is subject to licensing.
This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment
and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102
of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated so that
the radiator is kept at least 7.9 inches (20 cm) or more away from a person's body (excluding extremities:
hands, wrists, feet and ankles).
Parent topic: Technical Specifications
158
Notices
Check these sections for important notices about your product.
Note: Epson offers a recycling program for end of life products. Please go to this site for information on
how to return your products for proper disposal.
General Printer Safety Instructions
FCC Compliance Statement
Trademarks
Copyright Notice
General Printer Safety Instructions
• Be sure to follow all warnings and instructions marked on the printer.
• Use only the AC adapter that comes with the printer and do not use it with other equipment. Use of
other cords with this product or use of the AC adapter with other products may cause fires or shock.
• Use only the type of power source indicated on the AC adapter's label.
• Place the printer near a wall outlet where the plug can be easily unplugged.
• Avoid plugging the printer into an outlet on the same circuit as a photo copier or air control system that
regularly switches on and off, or on an outlet controlled by a wall switch or timer.
• Do not let the power cord become damaged or frayed.
• If you use an extension cord with the printer, make sure the total ampere rating of the devices plugged
into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere
rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
• Always turn off the printer using the power button, and wait until the power light stops flashing before
unplugging the printer or cutting off power to the electrical outlet.
• Place the printer on a flat, stable surface that extends beyond its base in all directions. It will not
operate properly if it is tilted or at an angle.
• Leave enough space in front of the printer for the paper to be fully ejected.
• Avoid locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or dust.
• Do not place the printer near a radiator or heating vent or in direct sunlight.
159
• Leave enough room around the printer for sufficient ventilation. Do not block or cover openings in the
case or insert objects through the slots.
• Keep the printer away from potential sources of electromagnetic interference, such as loudspeakers or
the base units of cordless telephones.
• Do not touch the flat white cable inside the printer.
• Do not move the print head by hand; this may damage the printer.
• Do not spill liquid on the printer or AC adapter and do not handle the printer or AC adapter with wet
hands.
• Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may
cause fire.
• Except as specifically explained in your documentation, do not attempt to service the printer yourself.
• Unplug the printer and refer servicing to qualified service personnel under the following conditions: if
the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped
or the case damaged; if the product does not operate normally or exhibits a distinct change in
performance. Adjust only those controls that are covered by the operating instructions.
• If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses in
the plug, make sure you replace them with fuses of the correct size and rating.
• Leave the ink cartridge installed. Removing the cartridge can dehydrate the print head and may
prevent the printer from printing.
• Before transporting the printer, make sure that the print head is in the home (far right) position and the
ink cartridges are in place.
• When storing or transporting the printer, do not tilt it, stand it on its side, or turn it upside down;
otherwise ink may leak.
Ink Cartridge Safety Instructions
LCD Screen Safety Instructions
Wireless Connection Safety Instructions
Parent topic: Notices
Ink Cartridge Safety Instructions
• Keep ink cartridges out of the reach of children and do not drink the ink.
• Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply
port. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them
immediately with water.
160
• Do not put your hand inside the product or touch any cartridges during printing.
• Install a new ink cartridge immediately after removing an expended one. Leaving the cartridge
uninstalled can dry out the print head and may prevent the product from printing.
• Insert the ink cartridge in the correct direction; otherwise you may damage the product.
• Do not touch the green IC chip on the side of the cartridge. This may prevent normal operation.
• Do not shake cartridges after opening their packages; this can cause them to leak.
• If you remove an ink cartridge for later use, recap the ink cartridge using the cap that came with it to
prevent the ink from drying out and to protect the surrounding area from getting smeared by ink.
• Use an ink cartridge before the date printed on its package.
• Do not dismantle an ink cartridge. This could damage the print head.
• Store ink cartridges in a cool, dark place.
• After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature
for at least three hours before using it.
Parent topic: General Printer Safety Instructions
LCD Screen Safety Instructions
• Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers.
• If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash
them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them
immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor
immediately.
• Do not press too hard on the LCD screen.
• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen.
Parent topic: General Printer Safety Instructions
Wireless Connection Safety Instructions
Radio waves from this product may adversely affect the operation of medical equipment or automatically
controlled devices, such as pacemakers, automatic doors or fire alarms. When using this product near
such devices or inside a medical facility, follow the directions from authorized staff members at the
facility, and follow all posted warnings and directions on the device to avoid causing an accident.
Parent topic: General Printer Safety Instructions
161
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio or television reception. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause interference to radio and television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification or Declaration of this device and may cause interference levels which exceed the limits
established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded
equipment interface cable with this device. If this equipment has more than one interface connector, do
not leave cables connected to unused interfaces. Changes or modifications not expressly approved by
the manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
CAN ICES-3(B)/NMB-3(B)
Parent topic: Notices
Trademarks
EPSON
®
is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and Epson
Connect
TM
is a trademark of Seiko Epson Corporation.
Epson iPrint
TM
and Remote Print
TM
are trademarks of Seiko Epson Corporation.
Apple, iPad, iPhone, iPod touch, Mac, and OS X are trademarks of Apple Inc., registered in the U.S. and
other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.
162
Google
®
is a registered trademark and Android
TM
, Chromebook
TM
, Gmail
TM
, Google Chrome
TM
, Google
Cloud Print
TM
, and Google Drive
TM
are trademarks of Google Inc.
Wi-Fi Direct
®
is a registered trademark of Wi-Fi Alliance
®
.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Parent topic: Notices
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
without the prior written permission of Seiko Epson Corporation. The information contained herein is
designed only for use with this Epson product. Epson is not responsible for any use of this information as
applied to other products.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and
maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic
interference that occurs from the use of any interface cables other than those designated as Epson
approved Products by Seiko Epson Corporation.
This information is subject to change without notice.
A Note Concerning Responsible Use of Copyrighted Materials
Default Delay Times for Power Management for Epson Products
Copyright Attribution
Parent topic: Notices
163
A Note Concerning Responsible Use of Copyrighted Materials
Epson encourages each user to be responsible and respectful of the copyright laws when using any
Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in
certain circumstances, those circumstances may not be as broad as some people assume. Contact your
legal advisor for any questions regarding copyright law.
Parent topic: Copyright Notice
Default Delay Times for Power Management for Epson Products
This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets
Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to
sleep to a shorter interval.
Parent topic: Copyright Notice
Copyright Attribution
© 2015 Epson America, Inc.
9/15
CPD-43575
Parent topic: Copyright Notice
164
