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Beforeyoucall forservice...
Troubleshooting -tips
Save time and money/. Review the charts on the following
pages first and you may not need to call for service.
Possible Causes What ToDo
Radiant Cooktops
Surface units willnot Improper cookware * Use pans which are flat and match tile diameter
maintain a rolling boil being used. of the sttrthce unit selected.
or cooking is not
fast enough
Surface units do A fuse in your home may be * Rel)lace tile fuse or reset tile circuit breaker:
notworkproperly blown or the circuit breaker
tripped.
Cooktop controls * Check t(> see the correct control is set fin" the stu'th('e
improperly set. unit you are using.
Scratches (mayappear
as cracks) on cooktop
glass surface
Incorrect clemth_g
methods being used.
Cookwa_e with rough bottoms
being used or coarse particles
(salt or sm_d) were between
the cookwa_e and the surface
of the cooktop.
Cookwaxe has been slid
across the cooktop surface.
• Scratches are not removable. Tiny scratches will become
less visible in time as a restdt of cleaning.
• To avoid scratches, use the recommended cleaning
l)rocedtlres. Make StlI'e bottoIllS o1[ cookw:lre _lI'e clean
betoI'e rise, _lIl(1 use cookware with Sillooth bottoins.
Areas ofdiscoloration Food spillovers not cleaned • See the Cleaning the glass cooktop section.
on the cooktop before next use.
Hot surface on a model • This is normal. The SUl't.lce lil:l}' al)l)ear discolored
with a light-colored glass when it is hot. This is temporary and will disal)I)ear
cooktop, as the _,,lass_cools.
Plastic melted to Hot cooktop came into • See the Glass surface--potential for permanent damage
the surface contact with plastic placed section in the Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technici:m for rel)lacement.
of the ceektep on the cooktop.
Frequentcycling Improper cookware • Use only flat cookware to minimize cycling.
off and on of being used.
surface units
42
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