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36
TROUBLESHOOTING GUIDE - GRINDER
Problem Possible Cause What To Do
Optimum Grind
Setting is
producing an
under extracted
espresso
New Burrs are bedding in.
This is normal for the first
few uses.
Turn the Bean Hopper clockwise
in small increments to a finer Grind
Setting to keep an optimum espresso
extraction. Use the information on
pages 14-15 to help.
Beans are losing freshness.
Not enough coffee grinds
used.
Fill with more coffee grinds.
Grinds not tamped
(compacted) enough.
Tamp more firmly. See Espresso
Extraction Guide section, page 15.
GRINDER
LIGHT does not
illuminate after
pressing ON/
OFF BUTTON
The machine is not plugged
into the power outlet.
Insert in the Power Plug into power
outlet & switch on.
The Bean Hopper is not
seated correctly & not
activating the red Interlock
Pin.
Turn the Bean Hopper in a clockwise
direction to lock into place. See Care
& Cleaning, page 29.
GRINDER
LIGHT flashes
when trying to
grind beans.
Hopper Gates are closed or
not fully open.
Turn the Bean Hopper in a clockwise
direction to a Grind Setting between
30-0 to fully open the Hopper Gates.
See Removable Bean Hopper
section, page 8.
GRINDER
LIGHT
illuminated red
Grinder Motor in protection
mode to prevent
overheating. Grinder has
been used for long periods
in a short space of time.
Leave the Grinder for 5 minutes.
The GRINDER LIGHT will illuminate
white to indicate normal use can be
resumed.
No coffee grinds
coming from the
Grinder Outlet
No coffee beans in the
Bean Hopper.
Fill the Bean Hopper with freshly
roasted coffee beans.
Hopper Gates are closed or
not fully open.
Turn the Bean Hopper in a clockwise
direction. At Grind Setting 30, Hopper
Gates are fully open. See Removable
Bean Hopper section, page 8.
The Grind Chamber or
Outlet is blocked.
Grinder needs cleaning. See Care &
Cleaning, pages 28-29.
Coffee grinds
are coarse
when on a fine
Grind Setting
Grind Setting not correct. Adjust the Grind Settings by turning
the Bean Hopper. See Tips for
Grinding, & Extraction, pages 14-15.
Top Burr not seated
correctly. Coffee beans or
grinds are caught around &
under the Top Burr.
Top Burr needs cleaning.
See Care & Cleaning, pages 28-29.
Bottom Burrs needs
adjusting.
See Adjusting the Bottom Burr section
on, page 29.
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