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Disposal en-us
55
Question Answer
Possible noises ¡ A deep humming noise similar to a transformer: Occurs when cooking at a high
power level. This noise disappears or becomes quieter when you reduce the power
level.
¡ A quiet whistling noise: This can be heard when the cookware is empty. This noise
disappears when you add water or food to the cookware.
¡ Crackling: This noise occurs when the cookware is made from different multilayer
materials, or if you use cookware of different sizes and different materials. The volume
of the noise can vary depending on the quantity of food being cooked or the cooking
method.
¡ Loud whistling noises: These may arise if you are operating two cooking zones at
the same time and at the maximum power level. These whistling noises disappear or
become quieter when you reduce the power level.
¡ Fan noises: The cooktop is equipped with a fan that switches on automatically at high
temperatures. The fan may also continue to run after you have switched the cooktop
off if the temperature measured is still too high.
Disposal
12 Disposal
Disposal
12.1 Disposal of your old appliance
Environmentally compatible disposal allows valuable raw
materials to be recycled.
1. Unplug the appliance from the power supply.
2. Cut through the power cord.
3. Dispose of the appliance in an environmentally
responsible manner.
Information about current disposal methods can be
obtained from your specialist dealer or local authority.
Customer Service
13 Customer Service
Customer Service
With any warranty repair, we will make sure your
appliance is repaired by an authorized service provider
using genuine replacement parts. We use only genuine
replacement parts for all repairs.
Detailed information on the warranty period and terms of
warranty can be found in the Statement of Limited Product
Warranty, from your retailer, or on our website.
If you contact Customer Service, you will need the model
number (E-Nr.), the production number (FD) and the
consecutive numbering (Z-Nr.) of your appliance.
USA:
1-800-735-4328
www.thermador.com/support
www.thermador.com/us/accessories
CA:
1-800-735-4328
www.thermador.ca
www.thermador.ca/en/support/filters-cleaners-accessories
For assistance with connecting to HomeConnect®, you
can also view instructions here:
www.home-connect.com/us/en/help-support/set-up
13.1 Model number (E-Nr.), production
number (FD) and consecutive
numbering (Z-Nr.)
You can find the model number (E-Nr.), the production
number (FD) and the consecutive numbering (Z-Nr.) on
the appliance's rating plate.
Making a note of your appliance's details and the
Customer Service telephone number will enable you to
find them again quickly.
13.2 Rating plate location
You can find the rating plate of your appliance:
¡ On the backside of the toe-kick panel. Remove the toe-
kick panel to view it.
Rating plate
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