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Troubleshooting (cont'd)
23
Topic Possible Cause Solution
OPERATION
Appliance not working
Power outage Make sure appliance is plugged in.
Verify that circuit breaker is not tripped.
Replace household fuse but do not change fuse capacity.
Oven not working
Control error Shut off power to oven for five minutes by switching off
circuit breaker. Reset circuit breaker and try oven again.
Clock and timer not working
Power outage Make sure appliance is plugged in. Verify that circuit
breaker is not tripped. Replace fuse but do not change
fuse capacity.
Oven light not working
Loose bulb
Burnt out bulb
Check for loose bulb. Tighten.
Check for burnt out bulb. Replace if necessary with an
appliance bulb.
Self Clean not working
Door handle not locked Lock oven door handle.
Oven door will not unlock
Oven is self-cleaning
Oven still hot
Allow cycle to complete.
Will not unlatch until a certain cooler temperature has been
reached. Do not force door open – will void warranty. May
blow cooler air on latch with hair dryer at cool setting to
quicken process.
Oven not clean after a self clean cycle
Too much soil, grime left in
oven
Soot remains in oven after
cycle
Wipe out and remove excess soil prior to running self-
clean cycle.
Normal.
Locked light displayed
Door locked If oven is hot, allow to cool rather than trying to force door
latch open.
Display flashing
Power failure reset clock Press CLOCK.
F-(numeric) display
Service code Shut off power to oven for one to two minutes by switching
off circuit breaker. Reset breaker. If continues, contact
service department.
Oven smokes the first few times used
Normal Minor smoking is normal the first few times the oven is
used.
NOISE
Frequent cycling off and on of oven.
Normal To maintain a temperature for baking, the oven cycles on
and off.
Cracking or popping sound
Normal Wet cooking utensils or possible spillage.
APPEARANCE
Scratches
Gritty dirt or rough surface on
cooking utensils
Shiny scratches
Use recommended smoothtop cleaner conditioner.
May be a metal mark. Make sure surface is cool. Use a
safety scraper to carefully scrape off the mark. Apply
smoothtop cleaner conditioner and gently rub with
nonabrasive nylon pad.
Discoloration
Dirt
Water spots/marks
Use recommended smoothtop cleaner conditioner to
remove dirt from smoothtop.
Make sure surface is cool. Put a small amount of white
vinegar on the spot and let sit for a few minutes. Rub with
nonabrasive nylon pad. Wipe off any excess with damp
paper towel.
Hot sugar or plastic melted to surface
Items on top of warm cooktop Warm slightly and remove with safety scraper.
Pattern fading/wearing off
Dirt/film buildup Use recommended cleaner conditioner to remove build up
and dirt from smoothtop.
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