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25
TROUBLESHOOTING
Why is there white smoke coming from my unit?
White smoke can be a sign of a dirty splatter shield, that there’s too much fat in the unit,
or that the wrong kind of oil is being used. Be sure to clean the splatter shield after each
use, and choose oils with a low smoke point, such as canola, grapeseed, or avocado oil.
Why has my food cooked unevenly?
Two culprits are likely: overcrowding and not shaking or ipping. Space food with ample
room on the grill, or ll the air fryer basket loosely with food to let air circulate. When
grilling or air frying, shake or ip foods at least once during cooking for more even results.
Why isn’t my food crisp?
Though you can air fry with no added oil, coating foods very lightly with oil (usually
just ½ tsp per batch for most recipes) helps guarantee crisp results. Preheating the unit
also helps.
Why is the unit displaying an error code?
If your air fryer displays E01 or E02 on its control panel, it means there is a loose wire
contact or a short circuit, and the unit will not function. Should this occur, please contact
Chefman
®
Customer Support for a replacement. An error code E03 indicates the unit is
overheating. Unplug it and let it cool down before using again. If you continue to get this
error code, contact Customer Support. The code E04 indicates a connection problem
with the thermometer probe; remove it from your food and the jack, and try reinserting
it and reconnecting to the jack. If the code persists, contact Customer Support as the
thermometer itself may need replacement.
RJ38-AFG-7TP_UG_FINAL_OTP_030822 copy.indd 25RJ38-AFG-7TP_UG_FINAL_OTP_030822 copy.indd 25 3/8/22 6:10 PM3/8/22 6:10 PM
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