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en-us Troubleshooting
32
Issue Cause and troubleshooting
"E:92 /- 01" ▶Clean the filters in the water inflow.
Faucet is turned off.
▶Turn on the faucet.
The water inlet hose is kinked or jammed.
▶Ensure that the water inlet hose is not kinked or jammed.
Water level measurement system is defective.
Note:With this fault message, the appliance starts a draining process.
1. First wait approximately 5 minutes until the draining process has ended.
2. To reset the fault message, switch the appliance off.
3. Switch the appliance back on.
4. If the fault message is displayed again, call customer service.
→
"Customer Service", Page37
Detergent dosage is too high.
▶Immediate measure: Mix one tablespoon of fabric softener with 0.5 US quarts
(0.5 liters) of water and pour the mixture into the left-hand compartment (not for
outdoor clothing, sportswear or items stuffed with down).
▶Reduce the amount of detergent for the next washing cycle with the same load.
lights up. Temperature is too high.
▶Wait until the temperature has dropped.
▶→
"Terminating the program", Page25
Water level is too high.
▶Select a suitable program for draining.
flashes. The door is not closed.
1. Close the door.
2. Press Start Pause to start the program.
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start Pause to start the program.
All other fault codes. Operational fault
▶Call Customer Service.
→
"Customer Service", Page37
"E:30/-20" Solenoid valve defective.
▶Call customer service.
→
"Customer Service", Page37
Detergent dosage is too high.
▶Reduce the amount of detergent for the next washing cycle with the same load.
Additional water is added.
▶Do not add any extra water to the appliance while it is operating.
The appliance is not working. The plug for the power cord is not plugged in.
▶Connect the appliance to the power supply.
The circuit breaker in the circuit breaker panel has tripped.
▶Check the breaker panel.
There has been a power failure.
▶Check whether the lighting in your kitchen or other appliances in the room are
working.
The program does not start. Start Pause has not been pressed.
▶Press Start Pause.
The door is not closed.
1. Close the door.
2. Press Start Pause to start the program.
Control panel lock is activated.
▶Deactivate the control panel lock.
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