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Further information and explanations are available online:
Table of contents
1 Important safety instructions....................................3
1.1 Safety definitions........................................................3
1.2 General information....................................................3
1.3 Intended use ..............................................................3
1.4 Restrictive Use...........................................................3
1.5 Grounding instructions ...............................................3
1.6 Safe Installation .........................................................4
1.7 Safe use.....................................................................5
1.8 Safe cleaning and maintenance .................................6
1.9 State of California Proposition 65 Warnings ...............6
1.10 Risks for children .....................................................6
1.11 Safety systems.........................................................7
2 Preventing material damage .....................................8
3 Environmental protection and energy-saving .........8
3.1 Disposal of packaging ................................................8
3.2 Save energy and conserve resources ........................8
3.3 Energy-saving mode ..................................................8
4 Installation and connection.......................................9
4.1 Unpacking the appliance............................................9
4.2 Included in delivery ....................................................9
4.3 Requirements for the installation location...................9
4.4 Dimensions and space requirements .......................10
4.5 Removing the transit bolts........................................13
4.6 Connecting the appliance.........................................14
4.7 Aligning the appliance ..............................................15
4.8 Connecting the appliance to the electricity supply ....15
5 Familiarizing yourself with your appliance ............16
5.1 Appliance .................................................................16
5.2 Detergent drawer .....................................................16
5.3 Control panel............................................................17
6 Before using for the first time .................................17
6.1 Starting an empty washing cycle ..............................17
7 Display ......................................................................19
8 Buttons .....................................................................21
9 Programs ..................................................................22
10 Accessories............................................................24
11 Laundry...................................................................24
11.1 Preparing the laundry.............................................24
12 Detergents and care products ..............................24
13 Basic Operation .....................................................24
13.1 Switching on the appliance.....................................24
13.2 Setting a program ..................................................24
13.3 Changing the program settings ..............................24
13.4 Loading laundry .....................................................24
13.5 Adding detergent and care product ........................24
13.6 Starting the program ..............................................25
13.7 Changing the activated "Ready in" time ...................25
13.8 Adding laundry.........................................................25
13.9 Terminating the program..........................................25
13.10 Removing the laundry ............................................25
13.11 Switching off the appliance ....................................25
14 Control panel lock ...................................................25
14.1 Activate control panel lock .......................................25
14.2 Deactivate control panel lock ...................................25
15 Basic settings ..........................................................26
15.1 Overview of the basic settings .................................26
15.2 Changing the basic settings .....................................26
16 Cleaning and maintenance .....................................26
16.1 Cleaning the drum ...................................................26
16.2 Cleaning the detergent drawer.................................26
16.3 Cleaning the drain pump..........................................27
17 Troubleshooting ......................................................31
18 Transportation, storage and disposal ....................36
18.1 Removing the appliance ..........................................36
18.2 Inserting the transit bolts..........................................36
18.3 Using the appliance again........................................36
18.4 Disposal of your old appliance .................................36
19 Customer Service ....................................................37
19.1 Model number (E-Nr.) and production number
(FD) .........................................................................37
20 Technical specifications .........................................37
21 Statement of Limited Product Warranty.................37
21.1 What this Warranty Covers & Who it Applies to .......37
21.2 Limitation for Third Party Accessories and Water
Supply Hoses ..........................................................37
21.3 How Long the Warranty Lasts..................................37
21.4 Scope of Extended Limited Warranty.......................38
21.5 Repair/Replace as Your Exclusive Remedy.............38
21.6 Out of Warranty Product ..........................................38
21.7 Warranty Exclusions ................................................38
21.8 How to Obtain Warranty Service ..............................39
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Warning!
Read all instructions carefully before use. Observe the fol-
lowing information to reduce the risk of electric shock,
burns or serious injury. When using kitchen appliances,
basic safety precautions must be followed including those
in the following pages.
1.1 Safety definitions
Here you can find explanations of the safety signal words
used in this manual.
WARNING
This indicates that death or serious injuries may occur as
a result of non-observance of this warning.
CAUTION
This indicates that minor or moderate injuries may occur
as a result of non-observance of this warning.
NOTICE:
This indicates that damage to the appliance or property
may occur as a result of non-compliance with this advi-
sory.
Note:This alerts you to important information and/or tips.
1.2 General information
Observe the following information to reduce the risk of
burns, electric shock or serious injury.
¡Read this manual carefully.
¡Severe product damage could result from the use of
unqualified service technicians. Only OEM spare parts
may be used.
¡Keep the manual and the product information in a safe
place for future reference or for the next owner.
¡Do not connect the appliance if it has been damaged in
transit.
1.3 Intended use
Only a licensed professional may connect appliances
without plugs. The manufacturer is not responsible for
damage caused by incorrect connections. An incorrect
connection is not covered by the Statement of Limited
Product Warranty.
Only use this appliance:
¡For washing machine-washable fabrics and hand-
washable wool in accordance with the care label.
¡Washing with common cold or hot (maximum
140°F/60°C) tap water and commercially available
detergents and care products suitable for use in wash-
ing machines.
¡Operating conditions:
Minimum/maximum permissible temperatures:
41-91°F/5-35°C
Relative humidity: Below 95%
¡Up to an altitude of max. 13,100ft (4000m) above sea
level.
¡in private households, in enclosed spaces in a domestic
environment and in the public sector, sheltered from the
elements.
1.4 Restrictive Use
This appliance is not intended for use by persons (includ-
ing children) with reduced physical, sensory or mental ca-
pabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concern-
ing use of the appliance by a person responsible for their
safety.
Do not let children play with the appliance.
Cleaning and user maintenance must not be performed by
children unless they are being supervised.
Keep children under the age of 3 and pets away from the
appliance.
1.5 Grounding instructions
See the installation instructions included with this appli-
ance for more information on electrical requirements.
WARNING
Improper connection of the appliance grounding conductor
may lead to electric shock.
▶Grounding reduces the risk of electric shock by provid-
ing a safe pathway for electric current in the event of a
short circuit.
▶This appliance is equipped with a power cord that in-
cludes an appliance-grounding conductor.
▶Be sure your appliance is properly installed and
grounded by a qualified technician.
▶Installation, electrical connections and grounding must
comply with all applicable codes.
▶Check with an authorized electrician or service repre-
sentative if you are in doubt as to whether the appli-
ance is properly grounded.
IMPORTANT SAFETY INSTRUCTIONS
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1.6 Safe Installation
Follow the safety instructions when installing the appli-
ance.
WARNING
Incorrect installation is dangerous.
▶Connect and operate the appliance only in accordance
with the specifications on the rating plate.
▶Connect the appliance to a power supply with alternat-
ing current only via a correctly installed socket outlet
with grounding.
▶The protective conductor system of the domestic elec-
trical installation must be properly installed. The instal-
lation must have a sufficiently large cable cross-section.
▶When using a residual current circuit breaker, only use
a type with the mark.
▶Never equip the appliance with an external switching
device, e.g. a timer or remote control.
▶When the appliance is installed, the power plug of the
power cord must be freely accessible. If free access is
not possible, an all-pole isolating switch must be inte-
grated in the permanent electrical installation according
to the installation regulations.
▶When installing the appliance, check that the power
cord is not trapped or damaged.
If the insulation of the power cord is damaged, that can be
dangerous.
▶Never let the power cord come into contact with hot ap-
pliance parts or heat sources.
▶Never let the power cord come into contact with sharp
points or edges.
▶Never kink, crush or modify the power cord.
WARNING
It is dangerous to use an extended power cord and non-
approved adapters.
▶Do not use extension cords or multiple socket strips.
▶If the power cord is too short, contact customer service.
▶Only use adapters approved by the manufacturer.
WARNING
The high weight of the appliance may result in injury when
lifted.
▶Do not lift the appliance on your own.
If this appliance is not correctly installed in a washer-dryer
stack, the installed appliance may fall.
▶Only stack the dryer on a washing machine using the
connection kit from the dryer manufacturer . No other
installation method is permitted.
▶Do not install the appliance in a washer-dryer stack if
the dryer manufacturer does not offer a suitable con-
nection kit.
▶Do not install appliances from different manufacturers
and with varying depths and widths in a washer-dryer
stack.
▶Do not install a washer-dryer stack on a platform; the
appliances may tip over.
CAUTION
The appliance may vibrate or move when in use.
▶Place the appliance on a clean, even, solid surface.
▶Align the appliance using the appliance feet and a spirit
level.
If hoses and power cords have been laid incorrectly, this
causes a tripping hazard.
▶Lay hoses and power cords in such a way that there is
no risk of tripping.
If the appliance is moved by holding onto protruding com-
ponents, such as the appliance door, the parts may break
off.
▶Do not move the appliance by holding onto protruding
parts.
CAUTION
Touching sharp edges on the appliance may lead to cuts.
▶Do not touch the sharp edges on the appliance.
▶Wear protective gloves when installing and transporting
the appliance.
NOTICE:
The installation instructions are aimed at qualified install-
ers. In addition to these instructions, the installation must
comply with the following points.
▶for the United States: National Electrical Code, ANSI/
NFPA70 and the latest editions of the state and munici-
pal and/or local regulations.
▶for Canada: Canadian Electrical Code C22.1 and the
latest editions of the provincial, municipal and/or local
regulations.
IMPORTANT SAFETY INSTRUCTIONS
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5
1.7 Safe use
WARNING
The safety information in the individual sections of the
manual must be observed.
▶Carefully read and understand the safety instructions in
the individual sections of this document.
The IMPORTANT SAFETY INSTRUCTIONS and WARN-
INGS in this manual do not cover all possible circum-
stances that may occur.
▶Common sense, caution and care must be exercised
when installing, maintaining or operating the appliance.
WARNING
To reduce the risk of serious injury, observe the following.
▶Only the washing-machine-suitable detergents and
care products recommended for this appliance may be
used; these must be stored out of the reach of children.
To prevent injury when loading the appliance with laundry,
the following must be observed.
▶Ensure that the door seal is not damaged by sharp ob-
jects.
▶Do not tamper with or override any controls or locking
mechanisms.
Do not operate the appliance unless proper installation
can be guaranteed.
▶Do not operate the appliance unless it has been in-
stalled correctly as described.
▶Do not operate the appliance unless all water, drain,
power and grounding connections have been estab-
lished correctly and are in compliance with local codes,
legislation, regulations and requirements.
WARNING
A damaged appliance or a damaged power cord can
cause an electric shock.
▶Never operate a damaged appliance.
▶Never pull on the power cord to unplug the appliance.
Always unplug the appliance at the power outlet.
▶If the appliance or the power cord is damaged, immedi-
ately unplug the power cord or switch off the breaker in
the circuit breaker box and turn off the water tap.
▶Call Customer Service. →
Page37
Moisture intrusion may cause an electric shock.
▶Use the appliance in enclosed spaces only.
▶Never expose the appliance to intense heat or humidity.
▶Do not use steam cleaners, high-pressure cleaners,
hoses or sprays to clean the appliance.
Always disconnect the appliance from the power supply
before carrying out any maintenance work on the appli-
ance.
▶Unplug the appliance from the power outlet. Never pull
on the power cord to unplug the appliance. Always un-
plug the appliance at the power outlet.
WARNING
To care for and safely operate your appliance, observe
the following.
▶Observe the safety instructions and directions for use
on the product labels of detergents and care products.
▶To prevent floor damage and possible mold growth, do
not leave any standing water around or under the appli-
ance.
Washing fiberglass materials in the appliance may result
in particles that cause skin irritation.
▶Do not wash fiberglass materials (e.g. some curtains
and window coverings) in the appliance. Small particles
may remain in the appliance and stick to fabrics in sub-
sequent wash loads. This may cause skin irritation.
WARNING
Hydrogen gas may be produced in a hot water system
that has not been used for two weeks or more. Hydrogen
gas is explosive.
▶To allow hydrogen gas to escape the hot water system,
open all hot water faucets and allow the water to run for
a few minutes. Avoid smoking or using naked flames
during this time. The appliance can be used once this
process is complete.
Solvent-based cleaning agents or other flammable or ex-
plosive materials can lead to an explosion in the appli-
ance.
▶Do not wash fabrics that have been soaked in or
sprayed with solvent-based cleaning agents or
flammable or explosive substances (e.g. petrol).
▶Do not add solvent-based cleaning agents or other
flammable or explosive substances to the detergent so-
lution.
Laundry that has been pretreated with cleaning agents
that contain solvents may cause an explosion in the appli-
ance.
▶Rinse pretreated laundry thoroughly with water before
washing.
IMPORTANT SAFETY INSTRUCTIONS
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CAUTION
The appliance may tip over if you sit on or lean against the
open door.
▶Do not sit on or lean against the appliance door.
▶Do not place any objects on the appliance door.
Reaching into the drum while it is still turning may cause
hand injuries.
▶Do not reach into the drum if it is still turning.
The covering plate may break if you stand on or climb
onto the appliance.
▶Do not stand on or climb onto the appliance.
CAUTION
When you wash at high temperatures, the detergent solu-
tion becomes hot.
▶Do not touch the hot detergent solution.
NOTICE:
All water inlet hoses must be fitted with valves to prevent
water damage in the event of a leak.
▶The appliance must be fitted with valves to shut off the
water supply; these must be accessible at all times.
▶Close the valves to shut off the water supply if the ap-
pliance is not in use, or if the appliance is not intended
to be used for extended periods (such as vacations).
Over time, the hose connections may stretch.
▶Check the hose connections on a regular basis to en-
sure they are firmly connected and not leaking.
Shutting off the water and power
▶The user is strongly advised to become familiar with the
procedures for shutting off both the water supply and
the power supply. You can find further information in
the installation instructions, or contact your installer.
1.8 Safe cleaning and maintenance
WARNING
Improper repairs may cause an electric shock.
▶Do not repair or replace any components of the appli-
ance unless this is explicitly described or recommended
in the maintenance or repair instructions. You must un-
derstand these maintenance or repair instructions and
have the expertise to carry out the repairs properly.
▶Only original spare parts may be used to repair the ap-
pliance.
▶If the power cord of this appliance becomes damaged,
it must be replaced by the manufacturer, the manufac-
turer's Customer Service, or an authorized service
provider in order to prevent injury.
Moisture intrusion may cause an electric shock.
▶Do not use steam cleaners, high-pressure cleaners,
hoses or sprays to clean the appliance.
WARNING
The use of non-original spare parts and non-original ac-
cessories is dangerous.
▶Only use the manufacturer's original spare parts and
original accessories.
WARNING
Poisonous fumes may be given off if you use cleaning
agents that contain solvents.
▶Do not use cleaning agents that contain solvents.
1.9 State of California Proposition 65
Warnings
This product may contain a chemical known to the State
of California, which can cause cancer or reproductive
harm. Therefore, the packaging of your product may bear
the following label as required by California:
1.10 Risks for children
Observe the following information to reduce the risks to
children when operating the appliance.
WARNING
Children may pull packaging material over their heads, or
wrap themselves up in it and suffocate.
▶Keep packaging material away from children.
▶Do not allow children to play with packaging material.
WARNING
Children can lock themselves in the appliance, thereby
putting their lives at risk.
▶Do not install the appliance behind a door as this may
obstruct the appliance door or prevent it from opening.
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7
▶Before removing the appliance or having it disposed of
by Customer Service, pull out the mains plug on the
power cord, then cut through the power cord and re-
move the door.
WARNING
Children may breathe in or swallow small parts, causing
them to suffocate.
▶Keep small parts away from children.
▶Do not allow children to play with small parts.
WARNING
Detergents and care products may result in poisoning if
consumed.
▶If accidentally swallowed, seek medical advice.
▶Keep detergents and care products out of the reach of
children.
1.11 Safety systems
Protect children from possible hazards resulting from the
appliance.
The appliance is equipped with a control panel lock
→
Page25
.
Control panel lock
You can use the control panel lock to secure the appli-
ance against being operated unintentionally using the con-
trols, and therefore protect persons – primarily children –
from possible hazards resulting from the appliance.
The appliance is equipped with an electric door lock.
If you have activated the control panel lock, this means
that automatic door opening is deactivated.
IMPORTANT SAFETY INSTRUCTIONS
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en-us Preventing material damage
8
Preventing material damage
2 Preventing material damage
Preventing material damage
NOTICE:
The functionality of the appliance may be impaired if you
use the wrong quantity of fabric softener, detergent, care
product or cleaning agent.
▶Follow the dosage recommendations from the manufac-
turer.
Exceeding the maximum load capacity impairs the func-
tion of the appliance.
▶Observe the maximum load capacity for each pro-
gramme and do not exceed it.
The appliance is secured for transportation using transport
locks. Transit bolts which have not been removed may re-
sult in material damage and damage to the appliance.
▶Before starting up the appliance, remove the transit
bolts completely and keep them in a safe place.
▶Before transport, fit the transit bolts fully in order to pre-
vent damage in transit.
Material damage may be caused if the water inlet hose is
connected incorrectly.
▶Tighten the screw connections on the water inlet until
they are hand-tight.
▶Ideally, connect the water inlet hose directly to the water
tap, without any additional connecting elements such as
adapters, extensions, valves or similar.
▶Ensure that the inner diameter of the water tap is at
least 17 mm.
▶Make sure that the length of the thread on the connec-
tion to the water tap is at least 10 mm.
If the water pressure is too high or too low, this may impair
functioning of the appliance.
▶Make sure that the water pressure in the water supply
system is at least 14.5psi (100kPa) and max. 145psi
(1000kPa).
▶If the water pressure exceeds the maximum value spec-
ified, a pressure-reducing valve must be installed be-
tween the drinking water connection and the hose set of
the appliance.
▶Do not connect the appliance to the mixer tap of an un-
pressurised hot-water boiler.
Modified or damaged water hoses may result in material
damage and damage to the appliance.
▶Never kink, crush, modify or cut through water hoses.
▶Only use the water hoses supplied with the appliance or
genuine spare hoses.
▶Never re-use water hoses that have been used before.
Operating the appliance using water that is dirty or too hot
may lead to material damage and damage to the appli-
ance.
▶Only operate the appliance with cold or warm (max.
60°C/140°F) mains water.
Unsuitable cleaning agents may damage the surfaces of
the appliance.
▶Do not use strong or abrasive cleaning agents.
▶Do not use cleaning agents with a high alcohol content.
▶Do not use hard scouring pads or cleaning sponges.
▶Clean the appliance with nothing but water and a soft,
damp cloth.
▶Remove all detergent residue, spray residue or other
residues immediately if they come into contact with the
appliance.
Environmental protection and energy-saving
3 Environmental protection and en-
ergy-saving
Environmental protection and energy-saving
3.1 Disposal of packaging
The packaging materials are environmentally compatible
and can be recycled.
▶Sort the individual components by type and dispose of
them separately.
3.2 Save energy and conserve resources
If you follow these instructions, your appliance will use
less power and water.
Choose programs with low temperatures and longer wash
times and use maximum load capacity.
aEnergy consumption and water consumption is most ef-
ficient.
Add detergent based on the laundry's degree of soiling.
aFor light to normal soiling, a smaller amount of deter-
gent is sufficient. Observe the dosage recommendation
from the detergent manufacturer.
Reduce the washing temperature for lightly and normally
soiled laundry.
aAt lower temperatures, the appliance consumes less
energy. For light to normal soiling, lower temperatures
than indicated on the care label are also sufficient.
Set the maximum spin speed if you want to dry the laun-
dry in a tumble dryer afterwards.
aThe drier the laundry, the shorter the program duration
when drying which, in turn, reduces energy consump-
tion. A higher spin speed reduces the residual moisture
in the laundry and increases the volume of the spin
noise.
Wash the laundry without prewash.
aWashing with prewash increases the program duration
and increases energy and water consumption.
The appliance has an automatic load adjustment function.
aDepending on the type of fabric and load capacity, the
automatic load adjustment function optimally adjusts
the water consumption and program duration.
3.3 Energy-saving mode
If you do not use the appliance for an extended period, it
automatically switches to energy-saving mode.
Energy-saving mode ends when you use the appliance
again.
Installation and connection en-us
9
Installation and connection
4 Installation and connection
Installation and connection
4.1 Unpacking the appliance
NOTICE:
Objects remaining in the drum that are not designed for
operation with the appliance may cause material damage
and damage to the appliance.
▶Remove these objects, along with all supplied acces-
sories, from the drum before starting the appliance.
1. Remove any packaging and protective covers com-
pletely from the appliance.
→
"Disposal of packaging", Page8
2. Check the appliance for visible damage.
3. Open the appliance door.
→
"Basic Operation", Page24
4. Remove any accessories from the drum.
5. Close the appliance door.
4.2 Included in delivery
After unpacking all the parts, check for any damage in
transit and for completeness of delivery.
NOTICE:
If the appliance is operated with incomplete or defective
accessories, the appliance may not be able to operate
properly, or this may result in material damage or damage
to the appliance.
▶Do not operate the appliance with incomplete or defec-
tive accessories.
▶Replace the accessories in question before operating
the appliance.
→
"Accessories", Page24
Note:The appliance has been tested at the factory to
check it is in working order. As a result, water stains may
remain in the appliance. These marks will disappear after
the first wash cycle.
The delivery consists of the following:
¡Washing machine
¡Accompanying documents
¡Transit bolts
→
"Removing the transit bolts", Page13
¡Cover caps
¡Water inlet hoses
→
"Connecting the water inlet hoses", Page14
¡Elbow for securing the water outlet hose
4.3 Requirements for the installation location
WARNING
The appliance contains live parts. Touching live parts is
dangerous.
▶Do not operate the appliance without a cover cap.
WARNING
When using the appliance on a base, the appliance may
tip over.
▶Always secure the feet of the appliance to a base using
the manufacturer's fixing brackets →
Page24
before
using the appliance for the first time.
NOTICE:
If residual water in the appliance freezes, this may cause
damage to the appliance.
▶Do not install or operate this appliance anywhere that is
liable to experience frost and/or outdoors.
If the appliance is tilted at an angle greater than 40°,
residual water may leak out of the appliance and cause
material damage.
▶Tilt the appliance carefully.
▶Transport the appliance in an upright position.
Installation location Requirements
Base Secure the appliance with
fixing brackets →
Page24
.
Wooden joist floor Place the appliance on a
water-resistant wooden
board (minimum thickness
of 1.18 in. (30mm)) which
is screwed tightly to the
floor.
Kitchen unit Only install the appliance
underneath a continuous
countertop that is securely
connected to adjacent cabi-
nets. Required niche width:
23.6 in. (60cm).
Against a wall Do not trap the hoses and
power cord between the
wall and the appliance.
en-us Installation and connection
10
4.4 Dimensions and space requirements
Observe the following information when setting up the appliance.
Appliance dimensions
Observe the dimensions of the appliance.
90°165°
d
b
a
c
e
Dimensions
a Appliance width 23.6 in. 59.8 cm
b Appliance depth (to appli-
ance door)
24.3 in. 63.2 cm
c Appliance height (min.)
Appliance height (max.)
33.3 in.
33.8 in.
84.8 cm
86.0 cm
d Side clearance (appliance
door open to 165°)
13.0 in. 33.0 cm
e Appliance depth (appliance
door open to 90°)
42.5 in. 106.3 cm
The height of the appliance depends on the extension of
the height-adjustable appliance feet.
Length of the power cord and hoses
Observe the length of the power cord and hoses.
Left side of the appli-
ance
Right side of the ap-
pliance
Power cord 45.0 in. 113.0 cm 62.0 in. 157.0 cm
Water inlet hose 38.0 in. 97.0 cm 21.0 in. 53.0 cm
Water outlet hose 27.0 in. 69.0 cm 46.0 in. 117.0 cm
All lengths are measured from the indicated side when
facing the front of the appliance.
Installation types
The appliance can be set up in different ways.
Installation and connection en-us
11
Washer-dryer stack or free-standing
The appliance can be set up either free-standing or in a
washer-dryer stack.
WARNING
If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall.
▶Only stack the dryer on a washing machine using the connection kit from the dryer manufacturer . No other installation
method is permitted.
▶Do not install the appliance in a washer-dryer stack if the dryer manufacturer does not offer a suitable connection kit.
▶Do not install appliances from different manufacturers and with varying depths and widths in a washer-dryer stack.
▶Do not install a washer-dryer stack on a platform; the appliances may tip over.
Note:In case of set up in a washer dryer stack, please observe the requirements for the installation location.
K
J
D
A
E
F
C
B
A
D
C
E
F
H
G
Required space (min.)
A Both sides 0.6 in. 1.5 cm
B Top side 6.3 in. 16 cm
C Rear side 2.5 in. 6.4 cm
D Front side 2.4 in. 6.1 cm
Keep the clearance on the rear side of the appliance as small as possible, depending on the ventilation openings and the
water connection. For installation in a washer-dryer stack, a larger clearance is required at the rear of the appliance for
the dryer's ventilation openings.
Dimensions of the ventila-
tion openings (min.)
E Top 63.0 sq. in. 404.0 cm²
F Bottom 63.0 sq. in. 404.0 cm²
en-us Installation and connection
12
The specified size of the ventilation opening applies per position and is not supposed to be shared out between upper and
lower position..
Size of the ventilation
clearances (effective clear-
ances, not minimum)
G 37.0 in. 94.0 cm
H 26.0 in. 66.0 cm
J 3.0 in. 7.6 cm
K 29.0 in. 73.0 cm
Underneath a countertop (recommended)
The appliance can be set up uncovered under a counter-
top.
Note:The front of the appliance must not be covered by
doors or curtains.
A
B
C
Dimensions of the installa-
tion recess (min.)
A 28.0 in. 71.1 cm
B 23.8 in. 60.5 cm
C 34.5 in. 87.6 cm
Underneath a countertop (not recommended)
The appliance can be set up covered under a countertop.
Note:If the front of the appliance is covered, ventilation
openings must be installed.
E
F
G
H
Dimensions of the ventila-
tion openings (min.)
E 63.0 sq. in. 404.0 cm²
F 63.0 sq. in. 404.0 cm²
G and H are fixed dimen-
sions
G 3.0 in. 7.6 cm
H 14.0 in. 35.6 cm
Installation and connection en-us
13
The specified size of the ventilation opening applies per
position and is not supposed to be shared out between up-
per and lower position..
4.5 Removing the transit bolts
The appliance is secured for transportation using transit
bolts on the rear of the appliance.
Note:Keep the transit bolt screws and the sleeves in a
safe place for future transport →
Page36
.
1. Pull the hoses out of the holders.
2. Unscrew and remove all 4 screws for the transit
bolts with a WAF 13 wrench.
3. Remove the power cord from the holder.
4. Remove the 4 sleeves.
5. Put on the 4 cover caps.
en-us Installation and connection
14
6. Press down on the 4 cover caps.
4.6 Connecting the appliance
Connecting the water inlet hoses
1. Connect the water inlet hose for hot water (red) and
cold water (blue) to the appliance.
2. Connect the water inlet hose for hot water (red) and
cold water (blue) to the faucet (26.4mm = 3/4").
If there is no faucet for hot water, only connect the wa-
ter inlet hose for cold water. Cover the hot water con-
nection on the appliance in order to protect it from dirt.
Tip:To protect against dirt, use a 3/4" end cap on the
hot water connection of the appliance.
3. Open the faucets carefully and check that the connec-
tion points are tight.
Water outlet connection types
This information is intended to help you to connect this ap-
pliance to the water outlet.
NOTICE:
When draining, the water drain hose is subject to water
pressure and may come loose from the installed connec-
tion point.
▶Secure the water drain hose against unintentional loos-
ening.
Note:Observe the draining heights.
The maximum draining height is 39 in. (100cm).
Siphon Secure the connection point
with a (0.94–1.57 in. (24–
40mm)) hose clamp.
Washbasin Fix and secure the water
outlet hose with an elbow.
Plastic pipe with rubber
sleeve or gully
Fix and secure the water
outlet hose with an elbow.
Installation and connection en-us
15
4.7 Aligning the appliance
In order to reduce noise and vibrations, and to prevent the
appliance from moving, align the appliance correctly.
1. Loosen the lock nuts using a WAF 17 wrench by turning
it in a clockwise direction.
2. To align the appliance, turn the appliance feet. Check
that the appliance is level using a spirit level.
All appliance feet must stand firmly on the ground.
3. Screw the lock nuts tightly against the housing using a
WAF 17 wrench.
In doing so, hold the appliance foot tight and do not ad-
just its height.
4.8 Connecting the appliance to the electric-
ity supply
Note:Your electrical domestic installation for this appli-
ance must comply with the local legal provisions and
safety regulations, and should include a residual current
circuit breaker.
1. Insert the power plug of the appliance's power cord in a
socket outlet nearby.
The connection details of the appliance can be found
under Technical data.
2. Check the power plug is inserted properly.
en-us Familiarizing yourself with your appliance
16
Familiarizing yourself with your appliance
5 Familiarizing yourself with your appliance
Familiarizing yourself with your appliance
5.1 Appliance
Here you can find an overview of the parts of your appliance.
1
2
46
35
7
7
On certain models, specific details such as the color and shape may differ from those pictured.
1
Maintenance flap for the drain pump
2
Door
3
Detergent drawer →
Page16
4
Control panel →
Page17
5
Water drain hose →
Page14
6
Power cord →
Page15
7
Transit bolts →
Page13
5.2 Detergent drawer
Note:Observe the manufacturer's instructions on the use
and dosage of the detergent and care product and the in-
formation in the program descriptions.
Before using for the first time en-us
17
2
3
1
4
1
Measuring aid for liquid detergent
2
Compartment II: Detergent for the main wash
3
Compartment : Fabric softener
4
Compartment I: Detergent for prewash
5.3 Control panel
You can use the control panel to configure all functions of your appliance and to obtain information about the operat-
ing status.
2 3
1 1
4
1
Programs
2
Program selector →
Page24
3
Display
4
Buttons
Before using for the first time
6 Before using for the first time
Before using for the first time
Prepare the appliance for use.
6.1 Starting an empty washing cycle
Your appliance was inspected thoroughly before leaving
the factory. To remove any residual water, run the first
wash cycle without any laundry.
1. Turn the program selector to Drum Clean.
2. Close the door.
3. Pull out the detergent drawer.
en-us Before using for the first time
18
4. Pour approximately 1 US quart (1 liter) of tap water into
compartment II.
5. Pour all-purpose washing powder into compartmentII.
To prevent foaming, use only half of the amount of de-
tergent recommended by the detergent manufacturer
for light soiling. Do not use detergent suitable for
woolens or delicates.
6. Push in the detergent drawer.
7. Press Start Pause to start the program.
aThe display shows the remaining program duration.
aAfter the program has ended, the display shows: End.
8. Start the first wash cycle or set the program selector to
Off to switch off the appliance.
→
"Basic Operation", Page24
Display en-us
19
Display
7 Display
Display
The display shows the current settings, options or relevant information.
Example: Display
Display Designation More information
00:40 1Program duration/program
time remaining
Approximate expected program duration or program time remain-
ing.
10h 1"Ready in" time →
"Buttons", Page21
Spin speed Set spin speed in rpm at the settings No Spin, Low, Med and
High.
No Spin= No spin cycle, draining only
Temperature Set temperature at the settings Cold, Warm, Hot and Extra Hot.
Start/pause Start, cancel or pause
¡Lights up: The program is running and can be cancelled or
paused.
¡Flashes: The program can be started or continued.
Wash Program status
Rinse Program status
Spin Program status
End End of program Program status
Control panel lock ¡Lights up: The control panel lock is activated.
¡Flashes: The control panel lock is activated and the appliance
has been operated.
→
"Deactivate control panel lock", Page25
+1
+2
Additional rinse Additional rinse cycles are activated.
PW Prewash Prewash is activated.
→
"Buttons", Page21
SpeedPerfect Short wash activated.
→
"Buttons", Page21
Foam detection system The appliance has detected too much foam.
1Example
en-us Display
20
Display Designation More information
Door ¡Lights up: The door is locked and cannot be opened.
¡Flashes: The door is not closed.
¡Off: The door is unlocked and can be opened.
Tap ¡No water pressure.
¡The water pressure is too low.
E:35 / -10 1Fault Fault code, fault display, signal.
1Example
Buttons en-us
21
Buttons
8 Buttons
Buttons
The selection of program settings depends on the selected program.
Button Selection More information
Start Pause ¡start
¡cancel
¡pause
Start, cancel or pause the program.
Speed Perfect ¡Activate
¡Deactivate
Activate or deactivate a shorter program duration.
Note:Energy consumption increases. The washing result
is not affected by this.
Finish in Up to 24 hours Set the program end.
The program duration is already included in the set number
of hours.
Once the program has started, the program duration is dis-
played.
Temperature Cold, Warm, Hot, Extra Hot Adjust the temperature.
Spin Speed No Spin, Low, Med, High Adjust the spin speed or deactivate the spin cycle.
If No Spin is selected, the water is drained and the spin cy-
cle is deactivated. The laundry stays wet inside the drum.
3Sec. ¡Activate
¡Deactivate
→
"Control panel lock", Page25
PreWash ¡activate
¡deactivate
Activate or deactivate prewash, e.g., for washing heavily
soiled laundry.
Extra Rinse ¡+1
¡+2
Activate or deactivate up to two additional rinse cycles.
Recommended for particularly sensitive skin or in regions
with very soft water.
en-us Programs
22
Programs
9 Programs
Programs
Note:The laundry's care labels provide you with additional information on program selection.
Program Description Max. load
Cotton Normal Wash hard-wearing items made from cotton, linen, or blended fabrics.
Also suitable as a short program for normally soiled laundry when you activate
Speed Perfect.
Program setting:
¡Temperature: Cold - Extra Hot
¡Spin speed: High
Full load
1/2 load1
Cotton Light Soil Wash hard-wearing items made from cotton, linen, or blended fabrics.
Short program for normally soiled laundry.
Program setting:
¡Temperature: Cold - Extra Hot
¡Spin speed: No Spin – High
1/2 load
Towels Hard-wearing items made from cotton or blended fabrics, e.g., towels and
bathrobes.
Program setting:
¡Temperature: Cold - Extra Hot
¡Spin speed: No Spin – High
1/2 load
Allergen Wash hard-wearing items made from cotton, linen, or blended fabrics.
Suitable for allergy sufferers and for strict hygiene requirements.
Note:Once the set temperature has been reached, it remains constant
throughout the washing process.
Program setting:
¡Temperature: Cold - Extra Hot
¡Spin speed: No Spin – High
Full load
1/2 load1
Jeans Wash dark-colored and color-intense items made from cotton or permanent
press fabric, e.g., jeans.
Turn laundry inside-out before washing.
Use liquid detergent.
Program setting:
¡Temperature: Cold - Hot
¡Spin speed: No Spin – High
1/2 load
Heavy Duty Wash pillows or quilts stuffed with synthetic fibers, or down fillings.
Wash large items separately.
Use a detergent that is suitable for down or delicates.
Use sparingly.
Do not use fabric softener.
Note:To prevent excessive foaming, remove air from laundry items by rolling
them up before you wash them.
Program setting:
¡Temperature: Cold - Extra Hot
¡Spin speed: No Spin – High
1/3 load
Drum Clean Cleaning and caring for the drum.
Use this program in the following cases:
¡Before using the appliance for the first time
¡When regularly washing at the Warm temperature setting or lower
¡After an extended period of non-use
Use all-purpose washing powder or a detergent containing bleach.
Halve the amount of detergent to avoid foaming.
Do not use fabric softener.
Do not use liquid detergent or detergent that is intended for woolens or deli-
cates.
–2
Drain Drains the water, e.g. when a program is canceled.
Do not use fabric softener.
–
1Speed Perfect activated
2Washing not possible
Programs en-us
23
Program Description Max. load
Hand Wash/Wool Wash hand- or machine-washable items that are made from wool or contain
wool.
To prevent the laundry from shrinking, the drum moves the items very gently
with long pauses.
Use a detergent that is suitable for wool.
Program setting:
¡Temperature: Cold - Hot
¡Spin speed: No Spin - Med
1/3 load
Rinse/Spin Rinses and then spins the laundry, and then drains the water.
Program combinations:
¡If you only want to rinse, you can activate No Spin. After the rinsing process,
the water is drained, and the laundry is not spun.
¡If you only want to spin, deactivate Extra Rinse. The laundry is not rinsed, but
the water is drained, and the laundry is spun.
Program setting:
¡Temperature: -
¡Spin speed: No Spin – High
–
Quick 30 Wash items made from cotton, or synthetic or blended fabrics.
Short program for small items of lightly soiled laundry.
Program setting:
¡Temperature: Cold - Hot
¡Spin speed: No Spin- High
1/2 load
Delicates Wash delicate, washable items made from silk, viscose and synthetics.
Use a detergent that is suitable for delicates or silk.
Note:Wash especially delicate items or items with hooks, eyelets or clips in a
mesh laundry bag.
Program setting:
¡Temperature: Cold - Hot
¡Spin speed: No Spin - Med
1/3 load
Perm P Light Soil Wash items made from cotton, or synthetic or blended fabrics.
Short program for small items of lightly soiled laundry.
Program setting:
¡Temperature: Cold - Hot
¡Spin speed: No Spin – High
1/2 load
Perm P Heavy Soil Wash items made from synthetic or blended fabrics.
Program setting:
¡Temperature: Cold - Hot
¡Spin speed: No Spin – High
1/2 load
Perm Press Wash items made from cotton, linen, or synthetic or blended fabrics.
Suitable for lightly soiled laundry.
Program setting:
¡Temperature: Cold - Hot
¡Spin speed: No Spin – High
1/2 load
1Speed Perfect activated
2Washing not possible
en-us Accessories
24
Accessories
10 Accessories
Accessories
Only use original accessories. These are designed espe-
cially for your appliance.
Note:Some accessories are available in other colors.
Contact
→
"Customer Service", Page37
.
Use Order number
Fixing brackets Improves the stability of the appliance. WMZ2200
Platform Install the appliance at a raised height
so that it can be easily loaded and un-
loaded.
WMZPW20W
Laundry
11 Laundry
Laundry
11.1 Preparing the laundry
NOTICE:
Objects remaining in the laundry may damage the laundry
and the drum.
▶Remove all items from any pockets in your laundry be-
fore using the appliance.
Note
The appliance and fabrics are protected when you prepare
your laundry.
¡Brush off sand and soil
¡Sort the laundry according to color and fabrics and ob-
serve the care labels
¡Close all zippers, Velcro fasteners, hooks and eyes
¡Tie cloth belts, cloth straps and cords together
¡Remove curtain fittings and lead strips
¡Wash small or particularly delicate items in a mesh
washing bag
¡Wash large and small items of laundry together
¡Wash laundry with fresh stains immediately
¡Pretreat laundry with dried stains and wash several
times
¡Load the laundry unfolded into the drum
Detergents and care products
12 Detergents and care products
Detergents and care products
The manufacturer's instructions for use and dosage can
be found on the packaging.
Notes
¡when using liquid detergents, only use liquid detergents
that are self-flowing
¡Do not mix different liquid detergents
¡Do not mix detergent and fabric softener
¡Do not use products that have expired or are highly
congealed
¡do not use products containing solvents, caustic agents
or volatile substances
¡Use dyes sparingly as salt may damage stainless steel
¡Do not use color-bleaching agents in the appliance
Basic Operation
13 Basic Operation
Basic Operation
13.1 Switching on the appliance
Requirement:The appliance has been correctly installed
and connected.
▶Turn the program selector to a program.
13.2 Setting a program
1. Turn the program selector and set the required pro-
gram.
2. If required, adjust the program settings.
→
"Changing the program settings", Page24
13.3 Changing the program settings
Requirement:A program is set.
→
"Setting a program", Page24
▶Adjust the program settings.
Note:The program settings are not saved permanently for
the program.
13.4 Loading laundry
Note:To prevent creasing, note the maximum load for the
programs.
Requirements
¡The laundry is prepared and sorted.
→
"Laundry", Page24
¡The drum is empty.
1. Open the door.
2. Place the laundry in the drum.
3. Close the door.
Ensure that there is no laundry trapped in the door.
13.5 Adding detergent and care product
Notes
¡Do not use the measuring aid for liquid detergent for gel
detergents, washing powder, or if Prewash or "Ready
in" time are activated.
¡Observe the information about detergents and care
products →
Page24
.
1. Pull out the detergent drawer.
Control panel lock en-us
25
2. Pour in the detergent.
→
"Detergent drawer", Page16
3. If required, add the care product.
4. Push in the detergent drawer.
13.6 Starting the program
Requirement:A program has been set.
→
"Setting a program", Page24
▶Press Start Pause.
aThe drum rotates and load detection takes place. This
can take up to 2 minutes, after which water enters the
drum.
aThe display shows the program duration or the "Ready
in" time.
aAfter the program has ended, the display shows: End.
13.7 Changing the activated "Ready in" time
If you have set and activated a "Ready in" time for a de-
layed program start, you can change the "Ready in" time
again before the program starts.
Requirements
¡The program is set.
→
"Setting a program", Page24
¡The "Ready in" time is set and activated.
→
"Buttons", Page21
1. Press Start Pause.
The activated "Ready in" time is paused.
2. Press Finish in repeatedly until the display indicates
the desired "Ready in" time.
3. Press Start Pause.
The changed "Ready in" time is activated.
13.8 Adding laundry
After the program starts, you can remove or add laundry
depending on the program status.
1. Press Start Pause.
The appliance pauses.
Note:If you want to add laundry, follow the instructions
on the display.
→
"Display", Page20
2. Open the door.
3. Add or remove laundry.
4. Close the door.
5. Press Start Pause.
13.9 Terminating the program
1. Press Start Pause.
2. Open the door.
The appliance door remains locked for safety reasons if
the temperature and water levels are high.
– If the temperature is high, start the Rinse program.
– If the water level is high, start the Spin program or
select a suitable program for draining.
3. Remove the laundry.
→
"Removing the laundry", Page25
13.10 Removing the laundry
1. Open the door.
2. Remove the laundry from the drum.
13.11 Switching off the appliance
1. Turn the program selector to Off.
2. Turn off the tap.
3. Wipe the rubber gasket dry and remove any foreign ob-
jects.
4. Leave the appliance door and detergent drawer open so
that residual water can evaporate.
Control panel lock
14 Control panel lock
Control panel lock
Secure your appliance against being operated unintention-
ally using the controls.
14.1 Activate control panel lock
▶Press and hold the Temperature and Finish in buttons
for approximately 3seconds.
aThe display shows .
aThe controls are locked.
aThe control panel lock remains active even after the ap-
pliance has been switched off and in the event of a
power failure.
14.2 Deactivate control panel lock
Requirement:To deactivate the control panel lock, the
appliance must be switched on.
▶Press and hold the Temperature and Finish in buttons
for approximately 3seconds.
a goes out on the display.
en-us Basic settings
26
Basic settings
15 Basic settings
Basic settings
You can configure the basic settings for your appliance to meet your needs.
15.1 Overview of the basic settings
Basic setting Program position Value Description
End signal 2 0 (off)
1 (quiet)
2 (medium)
3 (loud)
4 (very loud)
Set the volume of the audible signal emitted when
the program ends.
Button signal 3 0 (off)
1 (quiet)
2 (medium)
3 (loud)
4 (very loud)
Set the volume of the audible signal emitted when
the buttons are pressed.
Program counter 5 421Display the number of finished programs.
1Example
15.2 Changing the basic settings
1. Set the program selector to position 1.
2. Press Start Pauseand, at the same time, turn the pro-
gram selector to position2.
aThe display shows the current value.
3. Set the program selector to the required position.
4. To change the value, press Finish in.
5. To save the changes, switch off the appliance.
Cleaning and maintenance
16 Cleaning and maintenance
Cleaning and maintenance
To keep your appliance working efficiently for a long time,
it is important to clean and maintain it carefully.
16.1 Cleaning the drum
CAUTION
Permanently washing at low temperatures and a lack of
ventilation for the appliance may damage the drum and
cause injury.
▶Regularly run a program for cleaning the drum or wash
at the temperature setting Hot or higher.
▶Leave the appliance to dry after every operation with
the door open, and leave the detergent drawer to dry.
▶Run the Drum Clean program without laundry and us-
ing all-purpose washing powder.
16.2 Cleaning the detergent drawer
1. Pull out the detergent drawer.
Cleaning and maintenance en-us
27
2. Press down on the insert and remove the detergent
drawer.
3. Pull out the insert upwards.
4. Clean the detergent drawer and insert with water and a
brush, and then dry them.
5. Fit the insert and click it into place.
6. Clean the opening for the detergent drawer.
7. Push in the detergent drawer.
16.3 Cleaning the drain pump
Clean the drain pump in the event of faults, e.g. blockages
or rattling noises.
Emptying the drain pump
1. Turn off the faucet.
2. Switch off the appliance.
3. Disconnect the appliance's mains plug from the power
supply.
4. Open and remove the service flap.
en-us Cleaning and maintenance
28
2
1
1
2
5. Loosen the screws and remove the protective film.
6. Slide a sufficiently large container under the opening.
7. Take the drain hose out of the holder.
Cleaning and maintenance en-us
29
8. CAUTION When you wash at high temperatures,
the detergent solution becomes hot.
▶Do not touch the hot detergent solution.
To allow the detergent solution to flow out into the con-
tainer, remove the sealing cap.
9. Firmly press on the sealing cap.
10. Clip the drain hose into the holder.
Cleaning the drain pump
Requirement:The drain pump is empty. →
Page27
1. Since water may remain in the drain pump, unscrew the
pump cap carefully.
‒The filter insert in the pump housing may become
stuck due to coarse particles of dirt. Loosen the dirt
and remove the filter insert.
2. Clean the interior, the thread on the pump cap and the
pump housing.
The pump cap is comprised of two parts which can be
taken apart for cleaning.
3. Ensure that the impeller in the drain pump can rotate.
4. Insert the pump cap.
‒Ensure that the parts of the pump cap are correctly
assembled.
en-us Cleaning and maintenance
30
5. Screw the pump cap as far as it will go.
90°
The handle on the pump cap must be in a vertical posi-
tion.
6. Fit the protective film and secure with the screws.
7. Insert and close the service flap.
2
1
Before the next wash
To prevent unused detergent from flowing straight into the
outlet in the next wash, run a suitable program for draining
after you have emptied the drain pump.
1. Turn the faucet on.
2. Insert the mains plug.
3. Switch on the appliance.
4. Pour 1 US quart (1liter) of water into compartment II.
5. Select a suitable program for draining.
Troubleshooting en-us
31
Troubleshooting
17 Troubleshooting
Troubleshooting
WARNING
Improper repairs are dangerous.
▶Only original spare parts may be used to repair the ap-
pliance.
▶If the power cord of this appliance becomes damaged, it
must be replaced by the manufacturer, the manufac-
turer's Customer Service, or an authorized service
provider in order to prevent injury.
Issue Cause and troubleshooting
The display goes out and Start
Pause flashes.
Energy-saving mode is active.
▶Press any button.
aThe display lights up again.
"E:36 / -10" Drain pipe or water outlet hose is blocked.
▶Clean the drain pipe and the water outlet hose.
Drain pipe or water outlet hose is kinked or trapped.
▶Ensure that the drain pipe and water outlet hose are not kinked or trapped.
Drain pump is blocked.
▶→
"Cleaning the drain pump", Page27
.
The water outlet hose is connected too high.
▶Install the water outlet hose at a maximum height of 39 in. (1 meter).
Pump cap is not correctly assembled.
▶Correctly assemble the pump cover.
Detergent dosage is too high.
▶Immediate measure: Mix one tablespoon of fabric softener with 0.5 US quarts
(0.5 liters) of water and pour the mixture into the left-hand compartment (not for
outdoor clothing, sportswear or items stuffed with down).
▶Reduce the amount of detergent for the next washing cycle with the same load.
Unapproved extension installed on the water outlet hose.
▶Remove any unapproved extensions from the water outlet hose.
→
"Connecting the appliance", Page14
The pump cap is not fully screwed in.
▶Ensure that the pump cap is screwed in all the way into the appliance. The han-
dle on the pump cap must be in a vertical position.
"E:60 / -2B" The unbalanced load detection system has interrupted the spin cycle because the
laundry is unevenly distributed.
▶Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in the drum. Laundry items of dif-
ferent size distribute themselves better during the spin cycle.
"E:30 / -10" and/or The water pressure is low.
No remedial action possible.
The filters in the water inlet are blocked.
▶Clean the filters in the water inflow.
Faucet is turned off.
▶Turn on the faucet.
The water inlet hose is kinked or jammed.
▶Ensure that the water inlet hose is not kinked or jammed.
Water level measurement system is defective.
Note:With this fault message, the appliance starts a draining process.
1. First wait approximately 5 minutes until the draining process has ended.
2. To reset the fault message, switch the appliance off.
3. Switch the appliance back on.
4. If the fault message is displayed again, call customer service.
→
"Customer Service", Page37
"E:92 /- 01" The water pressure is low.
No remedial action possible.
The filters in the water inlet are blocked.
en-us Troubleshooting
32
Issue Cause and troubleshooting
"E:92 /- 01" ▶Clean the filters in the water inflow.
Faucet is turned off.
▶Turn on the faucet.
The water inlet hose is kinked or jammed.
▶Ensure that the water inlet hose is not kinked or jammed.
Water level measurement system is defective.
Note:With this fault message, the appliance starts a draining process.
1. First wait approximately 5 minutes until the draining process has ended.
2. To reset the fault message, switch the appliance off.
3. Switch the appliance back on.
4. If the fault message is displayed again, call customer service.
→
"Customer Service", Page37
Detergent dosage is too high.
▶Immediate measure: Mix one tablespoon of fabric softener with 0.5 US quarts
(0.5 liters) of water and pour the mixture into the left-hand compartment (not for
outdoor clothing, sportswear or items stuffed with down).
▶Reduce the amount of detergent for the next washing cycle with the same load.
lights up. Temperature is too high.
▶Wait until the temperature has dropped.
▶→
"Terminating the program", Page25
Water level is too high.
▶Select a suitable program for draining.
flashes. The door is not closed.
1. Close the door.
2. Press Start Pause to start the program.
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start Pause to start the program.
All other fault codes. Operational fault
▶Call Customer Service.
→
"Customer Service", Page37
"E:30/-20" Solenoid valve defective.
▶Call customer service.
→
"Customer Service", Page37
Detergent dosage is too high.
▶Reduce the amount of detergent for the next washing cycle with the same load.
Additional water is added.
▶Do not add any extra water to the appliance while it is operating.
The appliance is not working. The plug for the power cord is not plugged in.
▶Connect the appliance to the power supply.
The circuit breaker in the circuit breaker panel has tripped.
▶Check the breaker panel.
There has been a power failure.
▶Check whether the lighting in your kitchen or other appliances in the room are
working.
The program does not start. Start Pause has not been pressed.
▶Press Start Pause.
The door is not closed.
1. Close the door.
2. Press Start Pause to start the program.
Control panel lock is activated.
▶Deactivate the control panel lock.
Troubleshooting en-us
33
Issue Cause and troubleshooting
The program does not start. Finish in is activated.
▶Check whether Finish in is activated.
→
"Buttons", Page21
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start Pause to start the program.
The washing machine door cannot
be opened.
Temperature is too high.
▶Wait until the temperature has dropped.
▶→
"Terminating the program", Page25
Water level is too high.
▶Select a suitable program for draining.
Power failure.
▶Open the door using the emergency release.
→
"Emergency release", Page36
The water is not being pumped
out.
Drain pipe or water outlet hose is blocked.
▶Clean the drain pipe and the water outlet hose.
Drain pipe or water outlet hose is kinked or trapped.
▶Ensure that the drain pipe and water outlet hose are not kinked or trapped.
Drain pump is blocked.
▶→
"Cleaning the drain pump", Page27
.
The water outlet hose is connected too high.
▶Install the water outlet hose at a maximum height of 39 in. (1 meter).
Pump cap is not correctly assembled.
▶Correctly assemble the pump cover.
Detergent dosage is too high.
▶Immediate measure: Mix one tablespoon of fabric softener with 0.5 US quarts
(0.5 liters) of water and pour the mixture into the left-hand compartment (not for
outdoor clothing, sportswear or items stuffed with down).
▶Reduce the amount of detergent for the next washing cycle with the same load.
Unapproved extension installed on the water outlet hose.
▶Remove any unapproved extensions from the water outlet hose.
→
"Connecting the appliance", Page14
The pump cap is not fully screwed in.
▶Ensure that the pump cap is screwed in all the way into the appliance. The han-
dle on the pump cap must be in a vertical position.
Water is not flowing in. Detergent
is not being dispensed.
Start Pause has not been pressed.
▶Press Start Pause.
The filters in the water inlet are blocked.
▶Clean the filters in the water inflow.
Faucet is turned off.
▶Turn on the faucet.
The water inlet hose is kinked or jammed.
▶Ensure that the water inlet hose is not kinked or jammed.
Drum starts rotating briefly several
times.
The unbalanced load detection system eliminates an imbalance by repeatedly redis-
tributing the laundry.
▶Not a fault – no action required.
Note:When loading, where possible, place large and small items of laundry to-
gether in the drum. Laundry items of different size distribute themselves better dur-
ing the spin cycle.
The program duration changes
during the wash cycle.
The program operation is optimized electronically. This may change the program
duration.
▶Not a fault – no action required.
en-us Troubleshooting
34
Issue Cause and troubleshooting
The program duration changes
during the wash cycle.
The unbalanced load detection system eliminates an imbalance by repeatedly redis-
tributing the laundry.
▶Not a fault – no action required.
Note:When loading, where possible, place large and small items of laundry to-
gether in the drum. Laundry items of different size distribute themselves better dur-
ing the spin cycle.
Foam detection system switches on a rinse cycle if foam build-up is too high.
▶Not a fault – no action required.
There is no water visible in the
drum.
Water is below the visible area.
▶Not a fault – no action required.
▶Do not add any extra water to the appliance while it is operating.
Drum jerks after the program
starts.
This is caused by an internal motor test.
▶Not a fault – no action required.
Residual water is present in the
compartment .
Insert in compartment is blocked.
▶→
"Cleaning the detergent drawer", Page26
Vibrations and movement of the
appliance whilst spinning.
Appliance is not correctly aligned.
▶→
"Aligning the appliance", Page15
The appliance feet are not fixed.
▶Secure the appliance feet.
→
"Aligning the appliance", Page15
Transit bolts have not been removed.
▶→
"Removing the transit bolts", Page13
.
Drum rotates, water does not flow
in.
Load detection is active.
▶Not a fault – no action required.
Note:The load detection can take up to 2 minutes.
Heavy foam build-up. Detergent dosage is too high.
▶Immediate measure: Mix one tablespoon of fabric softener with 0.5 US quarts
(0.5 liters) of water and pour the mixture into the left-hand compartment (not for
outdoor clothing, sportswear or items stuffed with down).
▶Reduce the amount of detergent for the next washing cycle with the same load.
High spin speed not reached. A low spin speed is selected.
▶The next time you run a wash cycle, set a higher spin speed.
Unbalance load detection system is using a reduced spin speed to eliminate an un-
balance.
▶Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in the drum. Laundry items of dif-
ferent size distribute themselves better during the spin cycle.
▶Start the Rinse/Spinprogram.
The spin program does not start. Drain pipe or water outlet hose is blocked.
▶Clean the drain pipe and the water outlet hose.
Drain pipe or water outlet hose is kinked or trapped.
▶Ensure that the drain pipe and water outlet hose are not kinked or trapped.
The unbalanced load detection system has interrupted the spin cycle because the
laundry is unevenly distributed.
▶Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in the drum. Laundry items of dif-
ferent size distribute themselves better during the spin cycle.
▶Start the Rinse/Spinprogram.
Rushing, hissing noise. Water is flushed under pressure into the detergent drawer.
▶Not a fault – normal operating noise.
Loud noises during the spin cycle. Appliance is not correctly aligned.
▶→
"Aligning the appliance", Page15
The appliance feet are not fixed.
Troubleshooting en-us
35
Issue Cause and troubleshooting
Loud noises during the spin cycle. ▶Secure the appliance feet.
→
"Aligning the appliance", Page15
Transit bolts have not been removed.
▶→
"Removing the transit bolts", Page13
.
Banging noises, rattling in the
drain pump.
Foreign bodies have got into the drain pump.
▶→
"Cleaning the drain pump", Page27
.
Slurping, rhythmical suction noise. The drain pump is active, the detergent solution is pumped out.
▶Not a fault – normal operating noise.
Creasing. The spin speed is too high.
▶The next time you run a wash cycle, set a lower spin speed.
The load is too large.
▶The next time you run a wash cycle, reduce the amount of laundry being loaded.
Unsuitable program for the type of fabric.
▶Select the programs that are suitable for the type of fabric.
Detergent or fabric softener drips
off the seal and collects on the
door or in the seal fold.
Too much detergent/fabric softener in the detergent drawer.
▶When dosing liquid detergent and fabric softener, observe the marking in the de-
tergent drawer and do not dose above this.
The spin result is not satisfactory.
The laundry is too wet/too damp.
A low spin speed is selected.
▶The next time you run a wash cycle, set a higher spin speed.
▶Start the Rinse/Spinprogram.
Drain pipe or water outlet hose is blocked.
▶Clean the drain pipe and the water outlet hose.
Drain pipe or water outlet hose is kinked or trapped.
▶Ensure that the drain pipe and water outlet hose are not kinked or trapped.
The unbalanced load detection system has interrupted the spin cycle because the
laundry is unevenly distributed.
▶Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in the drum. Laundry items of dif-
ferent size distribute themselves better during the spin cycle.
▶Start the Rinse/Spinprogram.
Unbalance load detection system is using a reduced spin speed to eliminate an un-
balance.
▶Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in the drum. Laundry items of dif-
ferent size distribute themselves better during the spin cycle.
▶Start the Rinse/Spinprogram.
Detergent residue on the damp
washing.
Detergents may contain water-insoluble substances that deposit on the laundry.
▶Start the Rinse/Spinprogram.
Detergent residue on the dry laun-
dry.
Detergents may contain water-insoluble substances that deposit on the laundry.
▶Brush out the laundry after washing and drying.
Water is leaking out at the water
inlet hose.
Water inlet hose is not correctly/securely connected.
1. Connect the water inlet hose correctly.
→
"Connecting the water inlet hoses", Page14
2. Tighten the screw connection.
Water is leaking out at the water
outlet hose.
The water outlet hose is damaged.
▶Replace the damaged water outlet hose.
water outlet hose is not connected correctly.
▶Connect the water outlet hose correctly.
→
"Water outlet connection types", Page14
Odors have formed in the appli-
ance.
Humidity and detergent residue may promote the formation of bacteria.
▶→
"Cleaning the drum", Page26
▶If you are not using the appliance, leave the door and detergent drawer open so
that residual water can evaporate.
en-us Transportation, storage and disposal
36
17.1 Emergency release
Releasing the door
Requirement:The drain pump is empty.
1.
NOTICE:
Escaping water may cause material damage.
▶Do not open the door if you can see water through
the glass.
Pull the emergency release downwards with a tool and
release.
aThe door lock is released.
2. Insert the service flap and lock it into place.
3. Close the service flap.
Transportation, storage and disposal
18 Transportation, storage and dis-
posal
Transportation, storage and disposal
18.1 Removing the appliance
1. Turn off the faucet.
2. Empty the water inlet hose.
3. Switch off the appliance.
→
"Switching off the appliance", Page25
4. Unplug the appliance's mains plug.
5. Drain the water.
6. Detach the hoses.
18.2 Inserting the transit bolts
Secure the appliance before transportation using transit
bolts in order to prevent transport damage.
1. Use a screwdriver to remove the 4 cover caps.
Keep the cover caps.
2. Insert the 4 transit bolts.
→
"Removing the transit bolts", Page13
18.3 Using the appliance again
▶For further information, see and
→
"Starting an empty washing cycle", Page17
.
18.4 Disposal of your old appliance
Environmentally compatible disposal allows valuable raw
materials to be recycled.
WARNING
Children can lock themselves in the appliance, thereby
putting their lives at risk.
▶Do not install the appliance behind a door as this may
obstruct the appliance door or prevent it from opening.
▶In the case of end-of-life appliances, pull out the power
plug of the power cord, then cut through the power cord
and irreparably damage the lock on the appliance door
so as to prevent the door from closing again.
1. Unplug the appliance from the power supply.
2. Cut through the power cord.
3. Dispose of the appliance in an environmentally respon-
sible manner.
Information about current disposal methods can be ob-
tained from your specialist dealer or local authority.
Customer Service en-us
37
Customer Service
19 Customer Service
Customer Service
With any warranty repair, we will make sure your appli-
ance is repaired by an authorized service provider using
genuine replacement parts. We use only genuine replace-
ment parts for all repairs.
Detailed information on the warranty period and terms of
warranty can be found in the Statement of Limited Product
Warranty, from your retailer, or on our website.
If you contact the Customer Service, you will need the
model number (E-Nr.) and the production number (FD) of
your appliance.
USA:
1-800-944-2904
www.bosch-home.com/us/owner-support/get-support
www.bosch-home.com/us/shop
CA:
1-800-944-2904
www.bosch-home.ca/en/service/get-support
www.bosch-home.ca/en/service/cleaners-and-accessories
19.1 Model number (E-Nr.) and production
number (FD)
You can find the model number (E-Nr.) and the production
number (FD) on the appliance's rating plate.
Depending on the model, the rating plate can be found:
¡on the inside of the door.
¡on the inside of the service flap.
¡on the backside of the appliance.
Making a note of your appliance's details and the Cus-
tomer Service telephone number will enable you to find
them again quickly.
Technical specifications
20 Technical specifications
Technical specifications
Appliance height 33.3in. | 84.8cm
Appliance width 23.6in. | 59.8cm
Appliance depth 23.3in. | 59.0cm
Appliance depth with door
closed
24.3in. | 63.2cm
Appliance depth with door
open
42.5in. | 106.3cm
Weight 156.8lbs. | 71.1kg
Maximum load 19.9lbs. | 9.0kg
Mains voltage 208-240V, 60Hz
Minimum installation
protection
10||5A
Power rating 2300W
Water pressure ¡Minimum: 1bar
(100kPa)
¡Maximum: 10bar
(1000kPa)
Length of the water inlet
hose
47.0in. | 119.4cm
Length of the water outlet
hose
57.0in. | 144.8cm
Length of the power cord 69.0in. | 180cm
Statement of Limited Product Warranty
21 Statement of Limited Product War-
ranty
Statement of Limited Product Warranty
Please observe the following information regarding the
limited product warranty.
21.1 What this Warranty Covers & Who it Ap-
plies to
The limited warranty provided by BSH Home Appliances
(“Bosch“) in this Statement of Limited Product Warranty
applies only to the Bosch appliance sold to you (“Prod-
uct“), provided that the Product was purchased:
¡For your normal, household (non-commercial) use, and
has in fact at all times only been used for normal house-
hold purposes.
¡New at retail (not a display, "as is", or previously re-
turned model), and not for resale, or commercial use.
¡Within the United States or Canada and has at all times
remained within the country of original purchase. The
warranties stated herein apply to the original purchaser
of the Product warranted herein and to each succeeding
owner of the Product purchased for ordinary home use
during the term of the warranty. Please make sure to re-
turn your completed registration card; while not neces-
sary to effectuate warranty coverage, it is the best way
for Bosch to notify you in the unlikely event of a safety
notice or product recall.
21.2 Limitation for Third Party Accessories
and Water Supply Hoses
Third party accessories, including water supply hoses
other than those shipped with your Bosch appliance, and
any consequential damages resulting therefrom, are not
covered by this warranty. This limitation expressly includes
the implied warranties of merchantability and fitness for a
particular purpose, which are also expressly excluded with
respect to third party accessories, including water supply
hoses other than those shipped with your Bosch appli-
ance. Use of third party accessories, including water sup-
ply hoses other than those shipped with your Bosch appli-
ance, does not void this warranty on any other part, and all
other provisions of this warranty remain in effect.
21.3 How Long the Warranty Lasts
Bosch warrants that the Product is free from defects in
materials and workmanship for a period of three hundred
sixty-five (365) days from the date of the original pur-
chase. The foregoing timeline begins to run upon the date
of the original purchase, and shall not be stalled, tolled,
extended, or suspended, for any reason whatsoever. This
Product is also warranted to be free from cosmetic defects
in material and workmanship (such as scratches of stain-
less steel, paint/porcelain blemishes, chip, dents, or other
damage to the finish) of the Product, for a period of thirty
(30) days from the date of purchase or closing date for
new construction. This cosmetic warranty excludes slight
color variations due to inherent differences in painted and
porcelain parts, as well as differences caused by lighting,
en-us Statement of Limited Product Warranty
38
product location, or other similar factors. This cosmetic
warranty specifically excludes any display, floor, “As Is”, or
“B” stock appliances.
21.4 Scope of Extended Limited Warranty
Bosch will repair or replace, free of charge, any printed cir-
cuit boards, drive motor or component part of the drive
motor that proves defective under conditions of normal
home use during the first seven hundred thirty (730) days
from the date of the original purchase, labor charges ex-
cluded.
21.5 Repair/Replace as Your Exclusive Rem-
edy
During this warranty period, Bosch or one of its authorized
service providers will repair your Product without charge to
you (subject to certain limitations stated herein) if your
Product proves to have been manufactured with a defect
in materials or workmanship. If reasonable attempts to re-
pair the Product have been made without success, then
Bosch will replace your Product (upgraded models may be
available to you, at Bosch’s sole discretion, for an addi-
tional charge). Nothing in this warranty requires damaged
or defective parts to be replaced with parts of a different
type or design than the original part. All removed parts and
components shall become the property of Bosch at its sole
discretion. All replaced and/or repaired parts shall assume
the identity of the original part for purposes of this war-
ranty and this warranty shall not be extended with respect
to such parts. Bosch's sole liability and responsibility here-
under is to repair manufacturer-defective Product only, us-
ing a Bosch authorized service provider during normal
business hours. For safety and property damage con-
cerns, Bosch highly recommends that you do not attempt
to repair the Product yourself, or use a non-authorized ser-
vice provider; Bosch will have no responsibility or liability
for repairs or work performed by a non-authorized service
provider. Authorized service providers are those persons
or companies that have been specially trained on Bosch
products, and who possess, in Bosch's opinion, a superior
reputation for customer service and technical ability (note
that they are independent entities and are not agents,
partners, affiliates or representatives of Bosch). Notwith-
standing the foregoing, Bosch will not incur any liability, or
have responsibility, for the Product if it is located in a re-
mote area (more than 100 miles from an authorized ser-
vice provider) or is reasonably inaccessible, hazardous,
threatening, or treacherous locale, surroundings, or envi-
ronment; in any such event, if you request, Bosch would
still pay for labor and parts and ship the parts to the near-
est authorized service provider, but you would still be fully
liable and responsible for any travel time or other special
charges by the service company, assuming they agree to
make the service call.
21.6 Out of Warranty Product
Bosch is under no obligation, at law or otherwise, to pro-
vide you with any concessions, including repairs, prorates,
or Product replacement, once this warranty has expired.
21.7 Warranty Exclusions
The warranty coverage described herein excludes all de-
fects or damage that are not the direct fault of Bosch, in-
cluding without limitation, one or more of the following:
¡Use of the Product in anything other than its normal,
customary and intended manner (including without limi-
tation, any form of commercial use, use or storage of an
indoor product outdoors, use of the Product in conjunc-
tion with air or water-going vessels).
¡Any party's willful misconduct, negligence, misuse,
abuse, accidents, neglect, improper operation, failure to
maintain, improper or negligent installation, tampering,
failure to follow operating instructions, mishandling,
unauthorized service (including self-performed "fixing"
or exploration of the appliance's internal workings).
¡Adjustment, alteration or modification of any kind.
¡A failure to comply with any applicable state, local, city,
or county electrical, plumbing and/or building codes,
regulations, or laws, including failure to install the prod-
uct in strict conformity with local fire and building codes
and regulations.
¡Ordinary wear and tear, spills of food, liquid, grease ac-
cumulations, or other substances that accumulate on,
in, or around the Product.
¡Any external, elemental and/or environmental forces
and factors, including without limitation, rain, wind,
sand, floods, fires, mud slides, freezing temperatures,
excessive moisture or extended exposure to humidity,
lightning, power surges, structural failures surrounding
the appliance, and acts of God.
¡Service calls to correct the installation of your Product,
to instruct you how to use your Product, to replace
house fuses or correct house wiring or plumbing.
¡Removal and replacement of trim or decorative panels
that interfere with servicing the Product.
¡Damage or defects caused by labor or parts installed by
any non-authorized service provider, unless approved
by Bosch before service is performed.
In no event shall Bosch have any liability or responsibility
whatsoever for damage to surrounding property, including
cabinetry, floors, ceilings, and other structures or objects
around the Product. Also excluded from this warranty are
Products on which the serial numbers have been altered,
defaced, or removed; service visits to teach you how to
use the Product, or visits where there is nothing wrong
with the Product; correction of installation problems (you
are solely responsible for any structure and setting for the
Product, including all electrical, plumbing or other connect-
ing facilities, for proper foundation/flooring, and for any al-
terations including without limitation cabinetry, walls,
floors, shelving, etc.); and resetting of breakers or fuses.
TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY
SETS OUT YOUR EXCLUSIVE REMEDIES WITH RE-
SPECT TO PRODUCT, WHETHER THE CLAIM ARISES
IN CONTRACT OR TORT (INCLUDING STRICT LIABIL-
ITY, OR NEGLIGENCE) OR OTHERWISE. THIS WAR-
RANTY IS IN LIEU OF ALL OTHER WARRANTIES,
Statement of Limited Product Warranty en-us
39
WHETHER EXPRESS OR IMPLIED. ANY WARRANTY
IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, OR OTH-
ERWISE, SHALL BE EFFECTIVE ONLY FOR THE PE-
RIOD THAT THIS EXPRESS LIMITED WARRANTY IS
EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER
BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDEN-
TAL, INDIRECT, "BUSINESS LOSS", AND/OR PUNITIVE
DAMAGES, LOSSES, OR EXPENSES, INCLUDING
WITHOUT LIMITATION TIME AWAY FROM WORK, HO-
TELS AND/OR RESTAURANT MEALS, REMODELING
EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH
ARE DEFINITIVELY CAUSED EXCLUSIVELY BY
BOSCH, OR OTHERWISE. SOME STATES DO NOT AL-
LOW THE EXCLUSIONS OR LIMITATIONS OF INCIDEN-
TAL OR CONSEQUENTIAL DAMAGES, AND SOME
STATES DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS, SO THE ABOVE EX-
CLUSIONS OR LIMITATIONS MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE.
No attempt to alter, modify or amend this warranty shall be
effective unless authorized in writing by an officer of BSH.
21.8 How to Obtain Warranty Service
To obtain warranty service for your product, you should
contact Bosch customer support at 1-800-944-2904 to
schedule a repair.
Thank you for buying a
Bosch Home Appliance!
Register your new device on MyBosch now and profit directly from:
• Expert tips & tricks for your appliance
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• Easy access to Bosch Home Appliances Service
Free and easy registration – also on mobile phones:
www.bosch-home.com/welcome
Looking for help?
You'll find it here.
Expert advice for your Bosch home appliances, help with problems
or a repair from Bosch experts.
Find out everything about the many ways Bosch can support you:
www.bosch-home.com/service
Contact data of all countries are listed in the attached service direc-
tory.
BSH Home Appliances Corporation
1901 Main Street, Suite 600
Irvine, CA 92614
USA
www.bosch-home.com
1-800-944-2904
© 2022 BSH Home Appliances Corpora-
tion
*9001682710*
9001682710 (021107)
en-us
