Go online for a comprehensive walkthrough
of your new purchase!
This guide features everything you need to get ready for first use,
including setting up, using and maintaining your machine, but join
us online for a comprehensive walkthrough. Our online support
includes tips and troubleshooting, videos, product registration,
parts, and more. Go to support.BISSELL.com.
CROSSWAVE® X7 CORDLESS PET PRO
3279 SERIES
2 BISSELL.com
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC
SHOCK OR INJURY:
• Use indoors only.
• Do not immerse. Use only on surfaces moistened by
cleaning process.
• Use only cleaning products intended for use with this
appliance to prevent internal component damage.
See the “Choosing Your Brush Roll & Formula” section
of this guide.
• Do not allow to be used as a toy. Close attention is
necessary when used by or near children.
• Do not use for any purpose other than described
in this user guide. Use only manufacturer’s
recommended attachments.
• Do not charge with damaged charger or plug. If
appliance is not working as it should, has been
dropped, damaged, left outdoors or dropped into
water, have it repaired by a qualified technician.
• Do not pull or carry charger by cord, use cord as a
handle, close door on cord, or pull cord around sharp
edges or corners. Do not run appliance over cord.
Keep cord, docking station or charger away from
heated surfaces.
• Do not unplug charger by pulling on cord. To unplug,
grasp the charger plug, not the cord.
• Do not handle charger, charger plug, or appliance
with wet hands.
• Do not put any object into openings. Do not use with
any opening blocked; keep openings free of dust, lint,
hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of
body away from openings and moving parts.
• Turn OFF all controls before plugging or unplugging
charger.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or combustible
materials (lighter fluid, gasoline, kerosene, etc.) or use
in areas where they may be present.
• Do not pick up anything that is burning or smoking,
such as cigarettes, matches or hot ashes.
• Do not use without filters in place.
• Risk of injury from moving parts. Brush may start
unexpectedly. Turn OFF before cleaning or servicing.
• Turn OFF all controls, including the power switch
and disconnect charger from electrical outlet before
making any adjustments, performing maintenance,
troubleshooting, changing accessories, or storing
appliance. Such preventative safety measures reduce
the risk of starting the appliance accidentally.
• Recharge appliance only with the charger specified by
the manufacturer. A charger that is suitable for one
type of battery pack may create a risk of fire when
used with another battery pack.
• Use only with charger Mass Power Electronic Ltd.,
model S030-1B295085HU.
• Battery pack, charging port on the appliance and
charger output are not to be short-circuited.
• Under abusive conditions, liquid may be ejected from
the battery; avoid contact. If contact accidentally
occurs, flush with water. If liquid contacts eyes
additionally seek medical help. Liquid ejected from
the battery may cause irritation or burns.
• Do not use appliance that is damaged or modified.
Damaged or modified batteries may exhibit
unpredictable behavior resulting in fire, explosion or
risk of injury.
• Do not expose battery pack or appliance to fire
or excessive temperature. Exposure to fire or
temperature above 130°C/265°F may cause explosion.
• Follow all charging instructions and do not charge
the appliance outside of the temperature range
specified in the instructions. Charging improperly or
at temperatures outside of the specified range may
damage the battery and increase the risk of fire.
• Have servicing performed by a qualified repair person
using only identical replacement parts. This will
ensure that the safety of the product is maintained.
• Do not modify or attempt to repair the appliance
except as indicated in the instructions for use or care.
• Unplug charger from electrical socket when not in
use, before cleaning maintaining or servicing the
appliance.
• Keep the temperature range of between 4-40°C/40-
104°F when charging battery, storing machine or
during use.
• Do not charge the machine outdoors.
• Do not turn your appliance ON until you are familiar
with all instructions and operating procedures.
• This appliance contains batteries that are non-
replaceable.
• Do not incinerate the appliance even if it is severely
damaged. The batteries can explode in a fire.
• The battery must be removed from the appliance
before it is scrapped.
• Keep appliance on a level surface.
• Do not carry the vacuum cleaner while it in use.
• Do not use appliance in an enclosed space filled with
vapors given off by oil-based paint, paint thinner,
some moth-proofing substances, flammable dust, or
other explosive or toxic vapors.
• Do not use to pick up toxic material (chlorine bleach,
ammonia, drain cleaner, etc.).
• Do not pick up hard or sharp objects such as glass,
nails, screws, coins, etc.
• Plastic film can be dangerous. To avoid danger of
suffocation, keep away from children.
• Liquid must not be directed towards equipment
containing electrical components.
• This product contains Lithium-Ion rechargeable
batteries. DO NOT mix Lithium-Ion batteries with
general household waste. According to Federal and
State regulations, removal and proper disposal of
Lithium-Ion batteries is required. For specific battery
disposal instructions please contact Call2Recycle at
877-723-1297 or visit www.call2recycle.org. For full
instructions on battery removal for recycling visit
support.BISSELL.com.
IMPORTANT INFORMATION
• Keep appliance on a level surface.
• If your appliance has a motorized brush roll, do not leave machine running in the same
spot without the handle fully upright.
• Do not store where freezing may occur.
• The software included in this product contains open source software. The open source
licenses associated with this project may be obtained by visiting BISSELL.com/opensource.
SAVE THESE INSTRUCTIONS
This model is for household use only. Commercial use of this appliance voids the
manufacturer’s warranty.
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING YOUR APPLIANCE.
When using an electrical appliance, basic precautions should be observed, including the following:
WARNING
This product contains Lithium-Ion rechargeable
batteries. DO NOT mix Lithium-Ion batteries with
general household waste. According to Federal
and State regulations, removal and proper
disposal of Lithium-Ion batteries is required.
For specific battery disposal instructions please contact Call2Recycle
at 877-723-1297 or visit www.call2recycle.org. For full instructions on
battery removal for recycling visit support.BISSELL.com.
FCC AND IC REGULATIONS
FCC Part l5 NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the Federal Communications
Commission (FCC) rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radiofrequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment OFF and ON, the user is encouraged to try to correct the interference by one or more of the following
measures: (1) Reorient or relocate the receiving antenna. (2) Increase the separation between the equipment and receiver. (3) Connect the equipment into an outlet on
a circuit different from that to which the receiver is connected. (4) Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of
the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this device.
30 General Information WARNING: Changes or modifications, to this equipment not expressively approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
Industry Canada This device complies with Industry Canada licence-exempt RSS standard(s): Operation is subject to the following Two conditions: (1) this device may
not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions
suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d’en compromettre le fonctionnement.
FCC/IC RF Radiation Exposure Statement CAUTION: This Transmitter must be installed to provide separation distance of at least 20cm from all persons.
FCC / IC RF Radiation Déclaration d'exposition Attention: Cet émetteur doit être installé pour fournir une distance de séparation d'au moins 20 cm de toute personne.
BISSELL.com 3
We’re so happy you chose CrossWave® X7 Cordless Pet Pro multi-
surface cleaner. We put this guide together to help you set up, use
and maintain your machine. We’ve also included some tips we think
will come in handy when you first start using it, so let’s get started!
For a complete guide to your purchase, go to support.BISSELL.com.
Important Safety Instructions ................................ 2
What’s in the Box? .........................................................4
Product View .....................................................................4
Connecting to the BISSELL Connect App....5
Assembly ..............................................................................6
Charging the Battery....................................................6
Choosing Your Brush Roll & Formula ............... 7
Filling the Clean Water Tank .................................. 8
Cleaning Your Floors ....................................................9
Emptying the Dirty Water Tank ............................11
Clean Out Cycle ..............................................................12
After-Cleaning Care .....................................................13
Storing Your Machine ................................................. 14
Warranty ............................................................................. 14
Troubleshooting ..............................................................15
4 BISSELL.com
Product View
1. Upper Handle
2. Mode Button
3. Power Button
4. Solution Spray Trigger
5. Clean Out Cycle Button
6. Clean Water Tank
7. Carry Handle
8. Dirty Water Tank Release Button
9. Dirty Water Tank
10. Strainer (inside tank)
11. Easy-Remove Brush Roll
Window Button
12. Brush Roll Window
Product View
For additional support videos and information, visit support.BISSELL.com.
1
9
12
2
4
6
5
7
11
3
8
10
Digital Display
A. WiFi Connection
B. Battery Indicator
C. Area Rug Mode
D. Hard Floor Mode
E. Error Indicator
F. TURBO PET™ Mode
G. Fan Error Indicator
H. Clean Water Tank Empty
I. Clean Out Cycle
J. Dirty Water Tank Full
A
B
C
D
H J
E
F
I
G
Handle &
Body
PET Multi-
Surface Brush
Roll
Wood Floor
Brush Roll
(2) Trial-Size
Formulas
3-in-1 Docking
Station
Charging
Adapter Plug
What’s in the Box?
Standard accessories may vary by model.To identify what should be included with your purchase,
please refer to the “Carton Contents” list located on the carton top flap.
BISSELL.com 5
1. In the App or Google
Play Store search “BISSELL
Connect” and download.
2. Once downloaded, open the
app to sign in or create a new
login.
3. Make sure you are near
a WiFi router and your
machine is charged or on
the 3-in-1 Docking Station
prior to pairing.
4. Select CrossWave®. 5. The QR code needed for
setup can be found behind the
clean water tank.
6. Follow the instructions in
the app to scan the QR code
and pair your machine.
Connecting to the BISSELL Connect App
For more help, visit support.BISSELL.com.
Downloading the BISSELL Connect App lets you track filter, brush roll and formula life, access usage
tips, cleaning history, how-to videos, and set up automatic reordering.
6 BISSELL.com
1. Firmly insert the handle into
body of machine.
2. When the handle is inserted
correctly, a button will appear
behind the clean tank.
Assembly
Go to support.BISSELL.com for assembly videos.
Charging the Battery
Go to support.BISSELL.com to watch helpful how-to videos.
Make sure machine is fully charged before first use. To check the battery status, remove the machine
from the dock and press the power button to turn it ON. You’ll know the battery is fully charged
when all three white status lights are illuminated.
1. Plug the charging cord
into the bottom of the 3-in-
1 Docking Station. Plug the
adapter into a wall outlet.
2. Place your machine onto the
dock. The battery life indicator
will illuminate when charging.
3. For maximum run time,
charge the machine for 4 hours.
BISSELL.com 7
Choosing Your Brush Roll & Formula
View our family of formulas for your family of mess makers at BISSELL.com.
Keep plenty of CrossWave® formulas on hand so you can clean whenever it fits your schedule.
Note: Only use CrossWave formulas in your machine. Other formulas or household cleaners may
harm the machine. Do not use hard floor formula on area rugs or carpet.
Multiple Surfaces Wood Floors Area Rugs
Multi-Surface Formula
Great for cleaning all sealed hard
floors and refreshing area rugs.
Multi-Surface Brush Roll
Microfibers mop and nylon bristles
help remove tough, sticky messes
while picking up dry debris.
Wood Floor Formula
Restores your wood floors’ natural
shine.
Wood Floor Brush Roll
Soft-touch microfibers wash sealed
hardwood floors while picking up
dry debris.
Area Rug Formula
Removes stuck-on and embedded
dirt from area rugs.
Area Rug Brush Roll
Bristles work on area rugs to pick
up dry debris and pet hair.
Homes with Pets Hard Floors Sensitive Floors
PET Multi-Surface with Febreze
Formula
Removes pet odors to clean sealed
hard floors and refresh area rugs.
PET Multi-Surface Brush Roll
Microfibers mop and nylon bristles
help remove tough, sticky messes
while picking up dry debris and
pet hair.
Hard Floor Sanitize
Cleans and sanitizes, eliminates
99.9% of bacteria.*
Multi-Surface Brush Roll
Microfibers mop and nylon bristles
help remove tough, sticky messes
while picking up dry debris.
PET Clean + Natural Multi Surface
Effective, plant-based cleaning
formula to eliminate pet odors
Multi-Surface Brush Roll
Microfibers mop and nylon bristles
help remove tough, sticky messes
while picking up dry debris.
*Kills 99.9% of Enterobacter aerogenes (ATCC 13408) and Staphylococcus aureus (ATCC 6538)
Certain trademarks used under license from The Procter & Gamble Company or its affiliates.
WARNING To reduce the risk of fire and electric shock due to internal component damage, use only BISSELL
cleaning formula intended for use with the hard floor device.
ATTENTION This machine is designed to be used on sealed hard floors and area rugs.
8 BISSELL.com
1. The clean water tank is
located on the back of the
machine. Pull the tank up to
remove.
2. Open the cap on top of the
tank.
3. Choose the best BISSELL®
formula and brush roll for
your needs using the chart on
page 7.
4. Fill with hot (140°F/60°C
MAX) tap water to the WATER
FILL line. Do not use boiling
water. Do not heat water in
the microwave.
5. Add formula to the
FORMULA FILL line.
6. Close the cap. Slide the tank
back into place.
Filling the Clean Water Tank
Go to support.BISSELL.com to watch additional how-to videos.
BISSELL.com 9
Mode
Power
1. Press the power button
ON. Press the mode button to
switch between modes.
2. Recline to start the brush
roll spinning. Brush roll will not
spin when machine is upright.
3. Before each use, hold the
solution spray trigger for 10
seconds to prime the system
with solution.
LED lights are always
illuminated, but turn blue when
the trigger is held. Bubbles will
appear in brush roll window
when solution is flowing.
Power
4. Hold the solution spray
trigger to apply solution on
forward and backward passes.
5. Release the trigger and
make a backward pass without
dispensing solution. To dry
floors faster, make additional
dry passes.
6. Turn OFF the machine by
pressing the power button.
Cleaning Modes
Hard Floor Mode Area Rug Mode TURBO PET™ Mode
BEST FOR Everyday messes
on sealed hard floors, like
tracked-in mud, spilled cereal
and milk, coffee, and more!
SOLUTION
SUCTION
BEST FOR Refreshing area
rugs and cleaning dry messes,
like crumbs, dirt, hair, and
more.
SOLUTION
SUCTION
EXTRA BOOST OF CLEANING
FOR: Tough pet messes,
eliminating pet odors, and
removing stuck-on messes,
like pet drool and food; jelly,
honey, and more.
SOLUTION
SUCTION
Cleaning Your Floors
We have cleaning tips for stuck-on messes and more at support.BISSELL.com.
ATTENTION Do not overwet carpet or hardwood floors. Be careful not to run over loose objects or edges of area
rugs. Stalling the brush may result in premature belt failure.
10 BISSELL.com
ATTENTION Do not overwet carpet or hardwood floors. Be careful not to run over loose objects or edges of area
rugs. Stalling the brush may result in premature belt failure.
Sanitizing Hard Floors
Please read “DIRECTIONS FOR USE” on Hard Floor Sanitize label. Use on hard nonporous floors only.
5m
1. Remove visible soil before
cleaning. Hold trigger down to
apply solution on to the floor.
2. Allow formula to remain wet
on the floor for five minutes.
3. With the spray trigger
released, make forward and
backward passes to extract
solution.
Cleaning Your Floors
(continued)
BISSELL.com 11
WARNING To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting on the dock.
Emptying the Dirty Water Tank
Go to support.BISSELL.com for a full list of how-to videos.
1. Press the button on the top
of tank and grab the front
handle and pull tank out.
2. Hold the top of the tank
near the sides of the filter and
pull up to remove.
3. Pull strainer tab out of the
tank to separate debris from
dirty water.
4. Throw debris into the trash. 5. Pour dirty water down the
sink and rinse the tank.
12 BISSELL.com
WARNING To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting on the dock.
Clean Out Cycle
Go to support.BISSELL.com for a full list of how-to videos.
Note: For best results, run the Clean Out Cycle no more than two times after each cleaning session.
1. Place the machine on the
3-in-1 Docking Station.
2. Empty dirty water tank
prior to starting the cycle.
3. Make sure water reaches the
Clean Out Cycle line. Refill if
needed.
4. Push the Clean Out Cycle
Button to start the 40-second
cycle.
5. For easy drying, press the
button on top of the foot to
release the window. Rest the
window on the dock. See page
13 for more cleaning tips.
6. Remove the machine from
the dock and wipe out the tray.
Do NOT rinse under faucet.
This keeps water out of the
charging plug.
BISSELL.com 13
WARNING To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting on the dock.
After-Cleaning Care
Go to support.BISSELL.com for a full list of how-to videos.
Important: The filter must be cleaned and dried after every use to maximize suction and performance.
Replace the filter every months.
1. Press the button on the top of
the foot to release the brush roll
window.
2. Pull the brush roll tab to
remove.
3. The brush and window can
be hand washed.
4. Remove filter from the top
of the tank by pulling it up.
5. Wash filter and screen
with warm water and mild
detergent. Rinse the bottom of
the tank cover.
6. Leave all parts out to dry
before reassembling.
7. Place the end of the brush
into the right side of the foot.
8. Press the tab of the brush
down so it locks into place.
9. Replace the brush roll
window by lining up tabs on
the edges of the foot.
CONTINUED ON NEXT PAGE
14 BISSELL.com
Warranty
2-Year limited warranty, may vary by state. Visit support.BISSELL.com or call 1-844-383-2630
for complete warranty information.
After-Cleaning Care
(continued)
WARNING To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting on the dock.
Storing Your Machine
Go to support.BISSELL.com for more useful tips on storing and maintaining your machine.
Store your machine in a protected, dry area. Since this product uses water, it must not be stored
where there is danger of freezing. Freezing will damage internal components and may void the
warranty.
NOTICE To reduce the risk of a leaking condition, do not store machine where freezing may occur. Damage to internal
components may result.
NOTICE Disconnecting the battery will destroy the appliance and invalidate the warranty.
10. Press the window back so
it clicks into place.
11. Reassemble the dirty water
tank.
12. Insert the bottom of the
tank first. Pivot the top toward
the machine until it clicks into
place.
13. Wipe the dock with a cloth.
Do NOT rinse under faucet.
This keeps water out of the
charging plug.
14. Wipe the gold charging
contacts with a cloth.
BISSELL.com 15
Connection Issues
Note: CrossWave® X7 multi-surface cleaner can only connect to 2.4GHz networks. 5GHz is not
supported.
Problem Possible Cause Remedies
No beeping
noise, no
flashing WiFi
icon
Not holding the pairing button
down for the full 5 seconds.
Release the pairing button, then press for 5
seconds until you hear a single beep. If issue
persists, contact us.
Beeping
noise, flashing
WiFi icon, no
connection
Your machine may have a bad
QR code.
Enter the QR code details manually. If issue
persists, contact us.
Machine Issues
Problem Possible Cause Remedies
Streaking or
loss of suction
power
Brush roll window is not latched. Reinstall brush roll window.
Debris channel in foot is clogged. Clean the channel with a paper towel.
Filter is clogged by debris and/
or is wet.
Remove debris clogging the filter screen, then
clean and dry the filter.
Brush roll is wet and dirty. Clean and dry the brush roll.
No spray
Clean water tank is empty. Refill tank. Follow steps on page 8.
Clean water tank is not seated
properly.
Remove and reseat tank.
Brush roll window is not latched. Reinstall brush roll window.
Not holding trigger to spray
solution.
Hold solution spray trigger continuously
while using the machine.
Leaking
Clean water tank or lid is
damaged.
Remove tank from machine and inspect for
damage on tank and/or lid. If damage is
found, contact us.
Dirty water tank is damaged. Remove tank from the machine and inspect
for damage. If damage is found, contact us.
Dirty water tank is full. Empty tank. Follow steps on page 11.
Battery
indicator
on digital
display shows
continuous
blinking of 1
LED light
Battery is too low to run the self-
cleaning cycle.
Charge the machine for 30 minutes prior to
running.
Machine is
not charging
Charging contacts on the 3-in-1
Docking Station are dirty.
Use a cloth to wipe the gold charging contacts
on the dock. If issue persists, contact us.
Note: Any other servicing should be performed by an authorized service representative.
Troubleshooting
Below are some of the issues you may run into. If you don’t see the issue you’re experiencing
below, visit support.BISSELL.com.
©2021 BISSELL Inc. All rights reserved.
Part Number 1626955 08/21 RevB
But wait, there’s more!
Join us online for a comprehensive walkthrough of
your new product, including troubleshooting,
product registration, parts and more.
Go to support.BISSELL.com.
VIDEOSINFOREGISTER PARTS SUPPORT
We’re Waggin’ Our Tails!
BISSELL proudly supports BISSELL Pet Foundation® and its mission to help
save homeless pets. When you buy a BISSELL product, you help save pets,
too. We’re proud to design products that help make pet messes, odors and
pet homelessness disappear. Visit BISSELLsavespets.com to learn more.
