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43
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
During Self Clean, the
oven is louder than usual
This is normal. The oven’s cooling
fans operate at their highest speed.
The screen shows no time
remaining after Self Clean
but the oven door will not
open
This is normal. The oven door will
not unlock until the oven has cooled
to a safe temperature.
Wait until Self Clean has finished.
The oven door will automatically
unlock when the oven has cooled.
I have cancelled Self Clean
but cannot use the oven:
• the oven door will
not open
• the screen is still
counting down
minutes or showing
no time remaining
• the controls are
unresponsive
This is normal. The oven door will
not unlock until the oven has cooled
to a safe temperature.
If you cancel a clean cycle part way
through, the oven will still need to
cool.
Wait until the oven has finished
cooling. The oven door will
automatically unlock when the oven
has cooled.
Note: depending on when the clean
cycle was cancelled, the cooling
phase may take up to 45 minutes.
There is a power cut
during Self Clean
Power cut. The door will remain locked.
Once the power is turned back
on, the door will remain locked
until the oven has cooled to a
safe temperature.
There is hot air blowing
out of the vents after the
oven is turned off
For safety reasons the cooling fans
will continue to run even when you
have turned the oven off.
This is normal. The fans will switch
off automatically when the oven has
cooled.
The oven door does not
align with the control
panel or surrounding
cabinetry
The oven door has been fitted
incorrectly and the hinges are
misaligned within the slots.
Refit the door.
Refer to ‘Cleaning the oven door’ for
instructions.
A glass pane in the oven
door has cracked, chipped
or shattered
Incorrect cleaning or the edge of
the glass hitting against something.
You must NOT use the oven.
Contact a Fisher & Paykel trained
and supported service technician or
Customer Care
The oven is beeping and
showing an alert
There may be a fault. Follow the guidance on the screen.
Refer to ‘Fault codes’ for more
information.
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