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42
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
The oven does not work No power. Check that the mains power supply
(wall switch) is turned on, the fuse
has not tripped and there is no
power outage in your area.
The oven controls are
unresponsive
The controls are locked. Press and hold the dial to unlock.
The controls work but the
oven does not heat up
The oven is in Demo mode. Call Customer Care.
The door is not properly closed
or it is opened too frequently
during cooking.
The heating elements are disabled
while the door is open.
Make sure the door is properly
closed and avoid opening it
frequently during cooking.
The door is not sealing correctly. Refit the door. Refer to ‘Cleaning the
oven door’.
The temperature cannot
be set below a certain
point
This is normal. For food safety
reasons, the oven functions
have factory-set minimum
temperature settings.
Select a higher temperature or try
a different function that is designed
for low temperatures.
The oven has reached the
set temperature but the
dial is still red
The oven is set to a function that
doesn’t require preheating.
This is normal. The dial will stay red
throughout cooking.
The oven fan comes on
with a function that does
not use the fan (eg BAKE)
This is normal. The fan comes on
while the oven is preheating and will
turn off when the oven has reached
the set temperature.
Wait until the progress bar on the
screen disappears. The oven will
then be ready to use.
The lights do not come
on when I open the
oven door
The oven light bulb(s) have blown. Replace the light bulb(s). Refer to
‘Oven lights’.
The door is not correctly fitted. Refit the door. Refer to ‘Cleaning the
oven door’.
The oven light has been turned off. Go to the menu and select LIGHT.
The oven settings cannot
be adjusted
The oven was on or set for
automatic cooking when you tried
to adjust the settings.
This is normal. You can only adjust
the settings while there is no
cooking underway.
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