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12. Remote Desktop
The Remote Desk application launches the TeamViewer QuickSupport program,
which is a simple, fast and secure remote control screen. You can use the
application to receive ad-hoc remote support from Autel’s support center,
colleagues, or friends, by allowing them to control your MaxiIM tool on their PC
via the TeamViewer software.
If you think of a TeamViewer connection as a phone call, the TeamViewer ID
would be the phone number under which all TeamViewer Clients can be reached
separately. Computers and mobile devices that run TeamViewer are identified
by a globally unique ID. The first time the Remote Desktop application is
launched, this ID is generated automatically based on the hardware
characteristics and will not change later on.
Make sure the tool is connected to the Internet before launching the Remote
Desktop application, so that the tool is accessible to receive remote support from
a third party.
12-1 Remote Desktop Screen
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