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16
English
Troubleshooting
● If you encounter a problem with the appliance as the below table states, first try the suggested solutions. If problems
persist, please call the service or the dealer.
● Don’t repair the appliance by yourself, Repairs must be performed by a certified service technician.
Problem Potential cause Solution
Hot water takes longer
to reach temperature
1. Cold water mixing into hot water
side
2. Higher Elevation
3. Incoming water temperature is
abnormally low incoming water
1. Check all valves, inside and outside, to ensure they are closed, check shower head
valve to make sure it is not partially closed.
2. This is normal due to lesser oxygen levels - Contact Furrion.
3. See "Water Control Valve" for adjustment.
Low hot water flow at
the faucet
Lime scale occurs due to
precipitation of "hard " water.
Decalcify your water heater. See "Cleaning and Maintenance" section.
No hot water at the tap
Gas supply is turned off or
interrupted.
Check and/or turn on gas supply.
Gas tank is empty. Refill/replace the gas tank.
The appliance is switched off. Switch on the appliance according to instructions (“Operating procedures” on page 11).
Fresh water supply is turned off. Open the fresh water supply.
Power supply to the appliance is
switched off.
Switch on power supply to the appliance.
Defect in the appliance. Refer to error codes list on page 15.
Hot water temperature
too low.
Gas flow to the appliance is too low
(gas inlet pressure 11in. wc.)
● Consult vehicle documentation to determine if gas supply is capable of providing
the necessary volume of gas for the appliance.
● Contact a service technician to verify a suitable gas installation.
Volume flow of hot water is too high
and/or the temperature of cold water
reaching the appliance is too low.
● Turn down hot water at the tap or in the shower in order to reduce volume flow. Or
mix more cold water in faucet.
● Potentially retrofit a volume flow throttle into the water system. This must be
performed only by a certified service technician.
Too much lime scale in the appliance. Decalcify your water heater. See "Cleaning and Maintenance" section.
Cold water mixing into Hot water side
Check all valves, inside and outside, to ensure they are closed. Check shower head
valve to make sure it is not partially closed.
Water escaping at
pressure safety valve.
Water pressure in water system too
high.
● Adjust the water pump pressure to a maximum of 65PSI.
● If the water system is connected to a central water supply higher than 65PSI (rural
or urban connection), a water pressure reducer must be used.
● Install a water pressure regulator at the fresh water supply.
Lime or dirt under the pressure relief
valve seat.
● Allow the appliance to cool then slowly operate the relief valve by rotating its valve
handle(knob), Fig.36) to flush the water system and attempt to force dirt or foreign
matter out of the pressure relief valve seat.
● Replace pressure relief valve. This must be performed only by a certified service
technician.
Water leaking at the
water inlet filter.
Lime or dirt under the O-ring seats. Clean the O-rings and their corresponding sealing surfaces with clean water.
Power status LED is off
although an operating
mode was selected.
Power supply to the appliance is
switched off.
Switch on power supply to the appliance.
Blown fuse. Switch the standard 125V/10A fuse. Contact Furrion for service.
Water heater stops
working often and water
is found on the drainage
tray.
Unit is overheating, and pressure
relief valve discharged periodically.
Contact Furrion.
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