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BEFORE REQUESTING SERVICE 43
symptoms and QUeStionS I Possible CaUSe/Solution
Strong odor • An odor from the insulation around the inside of the oven is normal for the
first few times the oven is used.
• This is temporary.
• The convection fan may turn on and off automatically.
• This is normal. The convection fan will shut off if the door is opened.
• Preheat temperature not reached.
• Fan will start automatically once the preheat temperature is reached.
• Operates opposite the heating cycle.
• This is normal.
Fan noise
Convection fan not working (convection
models)
Drawer does not slide smoothly or drags • The drawer is out of alignment.
• Fully extend the drawer and push it all the way in. CARE AND CLEANING
section.
• Drawer is over-loaded or load is unbalanced.
• Reduce weight. Redistribute drawer contents.
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