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17
ninjakitchen.co.uk
18ninjakitchen.co.uk
TROUBLESHOOTING GUIDE
• How do I adjust the temperature or time while using a single Zone?
When a single zone is running the time or temperature can be adjusted at any time by
pressing the up/down arrows.
• How do I adjust the temperature or time while using Dual Zones?
Select the desired Zone, then use the left arrows to adjust the temperature or the right
arrows to adjust the time.
• Does the unit need to pre-heat?
The unit does not need to be pre-heated.
• Can I cook dierent foods in each Zone and not worry about cross contamination?
Yes, both Zones are self-contained with separate heating elements and fans.
• How do I pause the countdown?
The countdown timer will pause automatically when you select START/STOP and when
you remove the drawers from the unit. Reinsert drawer within 10 minutes to resume
cooking or the Zone with the drawer open will be cancelled.
• How do I stop one Zone when using both Zones?
Select the zone you want to stop, then press the START/STOP button.
• Is the drawer safe to put on my worktop?
The drawer will heat up during cooking. Use caution when handling and place on heat
resistant surfaces only. DO NOT place the drawers on top of the unit.
• When should I use the crisper plate?
Use the crisper plate when you want food to come out crispy. The plate elevates the
food in the drawer so that air can flow under and around it to cook ingredients evenly.
• Why didn’t my food cook fully?
Make sure the drawer is fully inserted during cooking. For consistent browning, make
sure ingredients are arranged in an even layer on the bottom of the drawer with no
overlapping. Shake drawer to toss ingredients for even crispiness. Cook temperature
and time can be adjusted at any time during cooking. Simply use the left arrows to
adjust the temperature or the right arrows to adjust the time.
• Why is my food burned?
For best results, check progress throughout cooking and remove food when desired
level of brownness has been achieved. Remove food immediately after the cook time is
complete to avoid overcooking.
• Why do some ingredients blow around when air frying?
Occasionally, the fan from the air fryer will blow lightweight foods around. Use wooden
cocktail sticks to secure loose lightweight food, like the top slice of bread on a sandwich.
• Can I air fry wet, battered ingredients?
Yes, but use the proper breading technique. It is important to coat foods first with flour,
then with egg and then with breadcrumbs. Press breadcrumbs firmly onto the battered
ingredients, so crumbs won’t be blown o by the fan.
• How do I store the Probe away in the compartment?
Firstly insert the plug end into the storage compartment and wrap the lead round
following the arrow.
• Why is the unit beeping?
Either the food is finished cooking or it indicates that the other Zone has started cooking.
• Why did the display screen go black?
The unit is in standby mode. Press the power
button to turn it back on.
• Why is there an “E” message on the display screen?
The unit is not functioning properly. Please contact Customer Service at 0800 862 0453.
NOTES
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