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PN 365-095-33947 x.1 SBV2402 Internet & Voice cable modem for Xfinity® customers user guide
9
Chapter 2
Getting started
Welcome to the next generation of the SURFboard® ultra-high-speed DOCSIS 3.0® internet &
voice cable modem for Xfinity customers. Get ready to experience the Internet’s express
lane! Whether you are streaming media, downloading new software, checking your email, or
talking on the telephone, the SBV2402 brings it all to you faster and more reliably. All while
providing high-quality Voice over IP telephone service.
The SBV2402 provides an Ethernet connection for use with either a single computer or
home/office Local Area Network (LAN). In addition, the SBV2402 provides two separate lines
of telephone service.
About your new SBV2402
The SURFboard SBV2402 is DOCSIS 3.0 compliant with the following features:
◼ Speed: much faster than dialup or ISDN service; up to eight times faster than DOCSIS 2.0
cable modems.
◼ Connectivity: supports Ethernet connection.
◼ Flexibility: provides two lines of telephone service as well as high-speed data.
◼ Compatibility:
• Data services: DOCSIS 3.0 compliant and backward-compatible with DOCSIS 2.0 or
1.1; supports tiered data services (if offered by your service provider).
• Telephony services: Packet Cable™ 2.0 compliant.
In the box
Before installing your SBV2402, check that the items listed in the following table are included
in the SBV2402 box. If any items are missing, please call ARRIS technical support at
1-877-466-8646 for assistance.
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