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PN 365-095-33947 x.1 SBV2402 Internet & Voice cable modem for Xfinity® customers user guide
16
Chapter 4
Installing the telephony modem
Caution: This device is for indoor use only. Do not route the Ethernet cable(s) outside of the
building. Exposure of the cables to lightning could create a safety hazard and damage the
product.
Before starting the installation, make sure of the following:
◼ You have all the Additional items needed (not included) (page 10).
◼ You have Establish an Internet connection (page 19)
◼ Cable, phone, and power outlets are available near the computer.
If a cable outlet is not conveniently located, your service provider can install a new one.
Choose an installation location
There are several factors to consider when choosing a location to install your SBV2402:
◼ Choose a location in your home where your SBV2402 and computer are preferably near
existing cable, phone, and electrical wall outlets.
If a cable outlet is not conveniently located, check with your service provider to install
one.
CAUTION
Risk of equipment damage
Only qualified installation technicians should connect your SBV2402 to house
wiring. Incumbent telephone service must be physically disconnected at the outside
interface box before making any connections.
◼ Is an AC outlet available nearby? For best results, the outlet should not be switched and
should be close enough to your SBV2402 that extension cords are not required.
◼ Is a cable jack available? For best performance, keep the number of splitters between
the jack and cable drop to a minimum.
Each splitter attenuates (reduces) the signal available to your SBV2402. Multiple splitters
can slow down your Internet connection and also affect your telephone service.
◼ Can you easily run cables between your SBV2402 and telephones?
◼ If you are connecting devices to an Ethernet port, can you easily run cables between
your SBV2402 and those devices?
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