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Arris SBV2402 User Manual
User Manual Arris SBV2402 SURFboard DOCSIS 3.0 Cable Modem
Documents for Arris SBV2402
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User Manual
User Manual - (English)
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User Guide, Revision - (English)
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User Guide, STANDARD Revision x.3 - (English)
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Application Guide - (English)
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Specification
Specification Sheet - (English)
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User Manual
For SBV2402.
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Contents
Table of Contents
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SURFboard® S
BV
2402
Internet & Voice cable
modem
for Xfinity® customers
user guide
March 2019
Copyright 2019, ARRIS Enterprises, LLC. All rights reserved.
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Summary of Contents for Arris SBV2402:
Safety And Regulatory Information
5
Important Safety Instructions
5
FCC Statements
6
Caring For The Environment By Recycling Your ARRIS Equipment
8
Getting Started
9
About Your New SBV2402
9
In The Box
9
Additional Items Needed (not Included)
10
System Requirements
11
Contact Information
12
Product Overview
13
Front Panel
13
Rear Panel
14
Telephony Modem Label
15
Installing The Telephony Modem
16
Choose An Installation Location
16
Connect The SBV2402 To Your Client Device
17
Connect Your Telephone
18
Wall Mount The SBV2402
19
Tools And Materials
19
Location
19
Establish An Internet Connection
19
Using The Telephony Modem
21
Indicator Lights For The SBV2402
21
Wiring Problems
21
Patterns: Normal Operation
21
Patterns: Startup Sequence
22
Using The Telephony Modem Web Manager
23
SBV2402 Web Manager Menu Links
23
View The SBV2402 Network Connection Status
23
Status Screen
23
HW/FW Versions Screen
24
Event Log Screen
25
Registration Status (CM State)
25
Troubleshooting
27
Solutions
27
The SBV2402 Is Plugged In, But The Power Light Is Off
27
I Cannot Access The Internet
27
I Cannot Access The Internet (Ethernet)
28
I Can Get On The Internet, But Everything Is Slow
28
I Do Not Have A Dial Tone When I Pick Up The Phone
28
Contact ARRIS Consumer Support
29
Warranty Information
30
Glossary
32
File type: PDF
File name: 93103231_sbv2402.pdf
File size: 345.38 KB
File Language: English
Pages: 35
Author: Arris
File created: 2021-05-26
Published: 2022-12-06
Updated: 2023-09-04
Verified by
Jaqueline Hayes
on 2023-09-04
Download File
Specifications
Brand:
Arris
Model: SBV2402
Category:
Networking
See other models:
S33
G34
SBG7600AC2
SBG10
SB6183
Photos
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Download User Manual
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Table of Contents
×
Safety And Regulatory Information
5
Important Safety Instructions
5
FCC Statements
6
Caring For The Environment By Recycling Your ARRIS Equipment
8
Getting Started
9
About Your New SBV2402
9
In The Box
9
Additional Items Needed (not Included)
10
System Requirements
11
Contact Information
12
Product Overview
13
Front Panel
13
Rear Panel
14
Telephony Modem Label
15
Installing The Telephony Modem
16
Choose An Installation Location
16
Connect The SBV2402 To Your Client Device
17
Connect Your Telephone
18
Wall Mount The SBV2402
19
Tools And Materials
19
Location
19
Establish An Internet Connection
19
Using The Telephony Modem
21
Indicator Lights For The SBV2402
21
Wiring Problems
21
Patterns: Normal Operation
21
Patterns: Startup Sequence
22
Using The Telephony Modem Web Manager
23
SBV2402 Web Manager Menu Links
23
View The SBV2402 Network Connection Status
23
Status Screen
23
HW/FW Versions Screen
24
Event Log Screen
25
Registration Status (CM State)
25
Troubleshooting
27
Solutions
27
The SBV2402 Is Plugged In, But The Power Light Is Off
27
I Cannot Access The Internet
27
I Cannot Access The Internet (Ethernet)
28
I Can Get On The Internet, But Everything Is Slow
28
I Do Not Have A Dial Tone When I Pick Up The Phone
28
Contact ARRIS Consumer Support
29
Warranty Information
30
Glossary
32
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