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nuwavenow.com | 15
Error Messages
TROUBLESHOOTING
Error Message: Solution(s):
E1
An E1 reading typically means the PIC Gold does not detect
cookware on its surface. This can occur for one of two reasons:
1. The induction coils contained within the PIC Gold will only work
when they are in direct contact with a piece of cookware. To
maintain your appliance’s effectiveness, always ensure that it
rests on a flat surface and that contact is consistent with your
cookware.
2. An E1 message may also occur if the chosen cookware is not
induction-ready.
E2 The PIC is malfunctioning. Contact Customer Service.
E3 The PIC’s voltage is too low. Minimum = 85 volts
E4 The PIC’s voltage is too high. Maximum = 144 volts
E5 The PIC is malfunctioning. Contact Customer Service.
E6 The PIC is malfunctioning. Contact Customer Service.
E7
Overheating, or air ventilation is obstructed. If internal temperature
exceeds 230F (110C), operation will cease, and the PIC will beep.
Press Pause/Clear twice. Wait for the PIC to cool.
E8
Overheating, if PIC exceeds a temperature 20F (-7C) higher than
sear, the appliance will turn off. Contact Customer Service.
E9 The PIC is malfunctioning. Contact Customer Service.
FULL
In programming mode, when the total entered time reaches the
appliance’s limit of 99:60, no additional stages can be inputted.
After Removing
Cookware:
Beep
Sound:
Display: Reference:
Initial
< 10
seconds
“F” or “C”
or Sear or :
flashing.
Return cookware to PIC Gold. Cooking will
automatically resume.
< 10 seconds None
“F” or “C”
or Sear or :
flashing.
11- 70 seconds Yes E1
If an error is displayed, return cookware to
PIC Gold and press Start to automatically
resume cooking.
After 70 seconds None 0
Cooking stops. Choose desired
temperature setting and press “Start.”
• When any error messages are displayed, the PIC will beep at least once.
• The fan will run up to a maximum of 60 seconds after pressing Pause/Clear or when
cooking has stopped. Press Start within 45 minutes to resume cooking. After that, it
will turn off if no buttons are pressed, displaying “0” when the program clears.
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