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18
Problem Solution
Water droplets form on inside of
refrigerator.
• It is normal during high humidity periods or if doors have been opened
frequently.
• Wrap food tightly and wipe off damp containers prior to storing in the
refrigerator to avoid moisture accumulation.
Water droplets form on outside of
refrigerator.
• Check door seals for proper seal. Gaskets should seal tightly to
cabinet.
• It is normal during high humidity periods or if doors have been opened
frequently.
Garden Fresh™ crispers or Chiller
Fresh™system does not close freely
(some models).
• Check for a package which may prevent drawer from closing properly.
• Confirm drawer is in proper position.
• Clean drawer channels with warm, soapy water. Rinse and dry
thoroughly.
• Apply a thin layer of petroleum jelly to drawer channels.
• Confirm refrigerator is level.
Refrigerator has an odor.
• See “Odor Removal” instructions in “Care and Cleaning” section.
Refrigerator makes unfamiliar
sounds or seems too loud.
• It may be normal. See “Normal Operating Sounds” section
Ice cubes have an odor.
• See “Odor Removal” instructions in “Care and Cleaning” section.
• Ice maker was recently installed. Discard first few batches of ice to
avoid discolored or off-flavored ice.
• Food has not been wrapped tightly in either refrigerator or freezer
compartment. Rewrap foods since odors may migrate to the ice if food
is not wrapped properly.
• Discard ice and clean ice bucket or tra
y
s more frequentl
y
. Ice cubes
are porous and absorb odors easily.
• Water supply contains minerals such as sulfur. In some situations a
filter may need to be installed to eliminate taste and odor problems
Ice cubes stick together or “shrink”.
• Empty ice cube bucket or trays more frequently. If used infrequently,
ice cubes may stick together or shrink.
Ice maker is not producing ice.
• Water pressure may be to low or high. Ice maker requires a water
pressure of 20-120 psi to function properly.
• Confirm ice maker arm is down. See “Automatic Ice Maker” section.
• Confirm household water supply is reaching water valve. Make sure
the water valve shut off is fully turned on.
• Confirm ice maker wiring harness is inserted completely in proper
holes.
• Check for kinks in copper or plastic tubing. Remove kinks or replace
tubing.
• Check electrical connections to water valve coil and connector block
on refrigerator cabinet.
• If a water filter has been installed on the water line outside the
refrigerator, check the filter for clogs or improper installation of the
filter.
Before Calling For Service
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