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17
Before Calling For Service
Problem Solution
Refrigerator does not operate.
•
Make sure Deepfreeze
control is on.
•
Make sure refrigerator is plugged in. If not, firmly plug the cord into a
live outlet with proper voltage.
•
Check fuse or circuit breaker. Plug in another item at that wall outlet.
If outlet does not work, replace the fuse or reset the circuit.
•
If freezer control is on, light works but 2 fans and compressor are not
operating, refrigerator may be in defrost cycle. Wait 40 minutes to see
if refrigerator restarts.
Refri
g
erator still will not operate.
•
Unplug refrigerator. Transfer food to another refrigerator or place dry
ice in freezer section to preserve food. Warranty does not cover food
loss. Check warranty certificate for specific coverage.
•
Call 1-800-628-5782 inside U.S.A. and 1-319-622-5511 outside
U.S.A. to locate an authorized Amana technician.
Food temperature appears too warm.
•
See above sections.
•
Allow time for recently added warm food to reach Fresh Food or
Deepfreeze
temperature. Adding food warms the refrigerator. It can
take a few hours for the refrigerator to return to normal temperature.
•
Check gaskets for proper seal. Gaskets should seal tightly to cabinet.
•
Clean condenser coils. See “Condenser Coils” instructions in “Care
and Cleaning” section.
•
Adjust Fresh Food and or Deepfreeze
control. See “Settin
g
Controls”
instructions in “Controls” section.
•
Freezer or refrigerator light stays on. If light stays on, call service.
•
Air vents are blocked restrictin
g
cold air circulation. Locate air vents by
using your hand to sense airflow and move all packages that block
vents and restrict airflow.
Chiller Fresh system temperature is
too warm.
•
Slide control to colder setting.
•
Adjust Deepfreeze
control to colder setting. See “Setting Controls”
instructions of “Controls” section.
Food temperature is too cold.
•
Clean condenser coils. See “Condenser Coils” instructions in “Care
and Cleanin
g
section.
•
Adjust Fresh Food control. See “Setting Controls” instructions in
“Controls” section.
•
Adjust Deepfreeze
control to warmer setting. See “Setting Controls”
instructions in “Controls” section. Allow several hours for temperature
to adjust.
Refrigerator runs too frequently.
•
It may be normal to maintain constant temperature.
•
Doors have been opened frequently or for an extended period of time.
When the door is opened warm humid air is allowed into the
refri
g
erator. The more the door is opened the more warm air the
refrigerator must cool.
•
Allow time for recently added warm food to reach refri
g
erator or
freezer temperature. It can take a few hours for the refrigerator to
return to normal temperature.
•
Clean condenser coils. See “Condenser Coils” instructions in “Care
and Cleaning” section.
•
Adjust Deepfreeze
control. See “Setting Controls” instructions in
“Controls” section.
•
Check gaskets for proper seal. Gaskets should seal tightly to cabinet.
•
Freezer light stays on. If light stays on, call service
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